Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Julio Rosas
a month ago
Garrin the shop manager is always very helpful when you ask questions about what issues you are having with your vehicle.
Chris Allen
5 months ago
Owner is honest and fair. Went out of his way to go to bat against the warranty company that was trying to deny the claim. Great people doing honest work.
Lindsey Garcia
a year ago
I took my car here to get fixed. Garen and Derek were really cool and very nice guys. I love supporting small businesses. They even fixed my bumper to my surprise. I highly recommend going here they offer free diagnosis. I hope I don t have to come here again.. lol .. but if I have to, I would. Fair prices as well
Josh
7 months ago
This man saved me several thousand dollars, took a quote for some serious work I needed done given to me by a competitor and he pointed out every penny they tried to overcharge me for, got it done quick, was very friendly and shared a ton of useful information.
Sergio Linares (Sergio)
8 months ago
Great customer service and I love the communication when they were working on my truck. They where able to get my truck fix in a timely manner and great service, couldn t ask for anything else.Service: Steering & suspension repairService: Steering & suspension repair
Aj Ellick
5 months ago
This shop the major problem I had with my automobile and they are very friendly
John E. Harvey
2 years ago
These guys are awesome. They know what they are doing AND they are honest and keep their word. (What a winning combination). STR saved me $ 1,000 on a automatic transmission job compared to what I was being quoted elsewhere. Super-glad I found them and called their number.
DailyMojo
4 years ago
Excellent Shop, always does a very good job on both our care whenever we need servicing or repairs. Very knowledgeable and capable mechanics and easy people to do business with and I've never felt I was being taken advantage of. I highly recommend these folks after several years using them.
Carlos Serbia
2 years ago
What a great experience. Not your "namebrand" auto shop but rather a local place. The guys took the time to listen to our concerns. Gave us multiple options to repairing our Ford Escape's transmission. They connected us with an affordable tow company that got my wife car to the shop. They worked with us throughout the entire process and gave us feedback. After we got the car back from them, they had us bring it back after a week so that they could QA their work and make sure nothing creeped up. Unlike other places, they didn't "find" work.. instead worked within our budget to solve the problem. Highly recommend themService: Transmission
D J
7 years ago
I contacted STR because I was having issues with my transmission. After speaking with Garren, I had my car towed to the shop for tests to be run on it. Garren assured me that he would not do any work without receiving my consent to the charges first. After the tests were ran, he contacted me to let me know what was going on. He was very helpful and honest, unlike other shops I've dealt with. Even though I chose to go somewhere else due to price, I would absolutely recommend STR.
William Carson
6 years ago
I stopped by to have a recently purchased gas RV evaluated. The staff was very friendly. They checked several systems and could find nothing that needed to be fixed. There was no charge. I will go back!
Enrique E
5 years ago
Just spoke on the phone with them and they were very rude.When I asked if I could take my own parts the employee stated I don t care .
A Pletcher
6 years ago
Could not have asked for a more honest, quality job on a new transmission and cooling system on our van. Highly recommend STR Automotive in Cibolo.
Aaron Jarrett
4 years ago
They did an amazing job on my diff. Nice guys and very knowledgeable.
Michael Butler
6 years ago
Sent pictures and showed me what was wrong each step of the way. Didn't do any work on my transmission without verifying first and got it done within 24 hours.
Rick Ramirez
2 years ago
Great service ,fast& affordable. Great guys. No charge on diagnostic check
david joseph
6 years ago
The staff was helpful and the work on my vehicle was done in a timely manner. I even received a ride home while my vehicle was being worked on.
Robert Rupar
2 years ago
They haven't responded to my email request.
marxsbros1
3 years ago
Finally an honest and reliable repair shop.
John Mendiola
5 years ago
Excellent workmanship at affordable prices.
Phillip Cole
2 years ago
Finally an honest mechanic.
Peter Carrasco
3 years ago
They are the best!
Dan Magee
7 years ago
very knowledgeable
Gail Martin
3 years ago
Fast service
