NAPA Auto Parts - Family Parts Company of Castroville

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  CG C
8 months ago
They do car inspections! They are an organized store, respectful and cordial to the customer.

  Melissa Mae Sweeney
5 months ago
I just stopped by after going to "the other place" and they set me right up! The other place told me I would have to take it in to a dealership and this place replaced a fuse for me! Awesome customer service!

  Robert Gantt
3 months ago
When I needed an adaptor plug for my crew NAPA was well stocked and helpful.

  Jeremy Fournier
a year ago
I enjoy Shopping at local businesses and especially family owned and operated versus going to a big Box store it's nice to keep my money local and to support family businesses :) The staff is always pleasant the store is clean. The staff has always gone above and beyond to help me out with my automotive needs.

  lorrie strange
2 years ago
I am very impressed with the service I got from Jason. He took care of me and personally helped me change my hose. not many people out there care for each other so I'm glad there is still good people like him.

  Bryan Griffin
7 months ago
I had to have some hydraulic hoses made to get my machine back up and running. They got it done during my lunch break and I was back in business.

  Michael Mills
8 months ago
Michael was able to order my part that was not in stock, got it the very next day.

  Khmer T
5 years ago
Went in for an inspection. Only charged the flat state $7 fee. In and out without issues. Maybe 10 minutes total time. Very courteous service staff. Most importantly, by the time I got home my inspection results had been uploaded and I was able to renew online without issues.

  Pepper LaRue
4 years ago
The treatment I received here is awful. I can understand a person having a bad day, but the young man behind the counter could use a lesson in how to treat customers. He has been rude to me the last three times I've been in. Each time was over a state inspection. If your business does not do inspections during the posted hours then change your hours. Or, if you do inspections during posted hours but can't do the inspection because you have a customer waiting for one and you are going to lunch in 45 minutes then post that also.

  Julia Christley
5 years ago
Went to get price on a part. The guy behind the counter was super nice and knowledge. Didn't feel pressured to take my vehicle there if I needed repairs but he was correct in asking me to check a few things out first. Man what a winner. Wish I got his name cause I only needed power steering fluid and he didn't make me feel stupid when he suggested I check it

  Ben Padilla (Benny & the Jets)
2 years ago
The people were respectful. A employee by the name of Jason is a real keeper, he has good people skills. He was very helpful on the parts I purchased and rented a feul pump kit to reinstall my part they even had both downstream os2 sensor's. Other places just had one.Thank you NAPA employees, and a special kudos goes to Jason for being so helpful and friendly. NAPA is Lucky to have someone like you.Thank youThe Origami GuyBenny

  Hunter Allie
a year ago
my truck broke down, my water pump cracked in half. they got it up and running, changed all the fluids and everything in 3 days. when checked my oil, the dip stick handle was barely hanging on, someone broke the dipstick and didn't want to tell me.

  Daniel Martinez
7 years ago
Best service ever in and auto part store. Just wanted to say Thank you so much for all your help. If it wasn't for them and their services we would be stranded still. Thanks again !!!!!!! :-)

  Shannon Mangum
5 years ago
Do NOT take your vehicle here if you have a brain!! They have had our truck for a month. Nothing but excuses and it s in pieces so nothing we can do about it. No good reason it s not ready. Just don t do it. You ll thank me later

  Team Bach
6 years ago
A local favorite for many years. Repair prices can be steep but you can trust the service. Parts staff are always friendly.

  Charles Johnson
5 years ago
My 1st time here. I got my vehicle's state inspection & oil/service. Timely, informative, & friendly. I'll be back.

  Dustin Helgeson
a year ago
My favorite Napa store in Texas. Always have what I need.

  Harry Goode
3 years ago
I needed a tail light socket for my RV . After looking at picture he found one on shelve and it works.

  Aaron Cooper
3 years ago
The guys working the counter are knowledgeable and are willing to do a little research to get the parts right.

  Shawn Cayce
3 years ago
Nice down to earth family owned parts store. They also have a shop as well

  Edward Castillo
a year ago
Great place to get you Auto Parts reasonable price

  George Rodriguez
4 years ago
Got my inspection by Steve .Good man .Good service

  Roberto Martinez
3 years ago
Changed location in lytle. Very helpful on prices or information.

  leonvalleyas
4 years ago
Very helpful company. Nick big help

  Chuck
4 years ago
Always good service at Bourquins Auto!

  Peggy Gibson
4 years ago
Great customer service.

  Eddie84
6 years ago
Great service and part knowledge

  Tony Tracy
8 months ago
Amazing service

  Carole Smith
4 years ago
Honest, friendly and professional..

  Shannon Evers
4 years ago
Always a pleasant experience