Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Todd Burns
5 years ago
I am shocked by the bad reviews. I have used them multiple times and they have been extremely helpful. I noticed one review mentioned their number was stolen by a company out of Houston and that was the issue with the bad reviews? That is very strange. Anyway, I was looking for their number and noticed the bad reviews. The locksmith is extremely good, I have received good service and prices are fair.
Twyla Hardin
2 years ago
My key fob was acting up and my car locked while it was running! I called and he was tied up and I was told it would be a little while. He showed up much quicker than I anticipated and had it unlocked in under 5 minutes! I would highly recommend! Thank you so much, you saved the day!
Sovereign Brownwood
6 years ago
Amazing Customer Service. We have all of our locksmith work done through them. The owners are very courteous as well as timely. We have never had an issue with them, and will continue to use them for all of our needs.
Tea Taylor
4 years ago
The Owner/Operator is very sweet, caring, knowledgeable, understands your needs and is ready to help in any way possible! Great store....Hidden Gem in Brownwood, Texas with other unique items to offer at reasonable rates!
Erocia Poindexter
3 years ago
I have used A1 several times in the last 3 years, for personal and business reasons. They have always been polite, quick, and very professional. They are wonderful business owners that help as quickly as possible.Services: Lock rekeying, Car lockouts, Building key copyingServices: Lock rekeying, Car lockouts, Building key copying
king donko
8 years ago
Like a dummy I locked myself out of my house and called A-1. I was told there would be a 2 to 3 hour wait and gave the guy my address. At hour 4 i called back to make sure he was coming and the woman said she had no idea if I was on the job list very rudely. The guy never showed. Absolutely terrible.
Deleen Bidwell
6 years ago
This site was stolen by a company out of houston. They changed the number to be directed to Houston and were jerks to everyone local to brownwood. The true owners are awesome people and will help if they can.
Malinda Sims
6 years ago
Super rude Woman! "Well....where is it?" In a agitated sarcastic tone! Im going through the stress of the situation and i dont need attitude from the person In giving my business to! Smh They will never get my business!
C V
2 years ago
Excellent service! Called them at 9pm during a storm and they came through for a vehicle lockout! Highly recommend!Service: Car lockoutsService: Car lockouts
Paulo Flores
4 years ago
Got myself looked out of my home. They were very friendly and took less than 10 minutes to get to my location and unlock the door.
Tim Hendrix
6 years ago
I called them for assistance and had to leave a recorded message on their answering machine. That was 2 weeks ago and still no call back.