Classic Acura

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Karla Konning
a week ago
My Husband and I had a great experience with Classic Acura Ken Robinson our Salesman and Daniel in finance made everything easy when we arrived at the dealership the only thing required was our Signatures. Hardworking, knowledgeable.

  Jeff Crawford
6 days ago
I highly recommend going to Classic Acura and speaking with Hughie. He was great! He made the whole buying process really quick and easy. He met all of our needs and got us a great deal!

  Carrie Martin
4 weeks ago
I had a great experience at Classic Acura. I worked with Bob Grusecki, and he was very helpful. I never felt pressured. No one at the dealership wasted my time. I drove five different vehicles and fell in love with the handling and color of the last one. I was never rushed to make a decision.

  Jorge Bracamontes
a month ago
Classic Acura has the best prices in SETX they have a great staff all very friendly and professional. Ask for Holly she s the best, she s very kind and will help you find the perfect car for you! She never pushed me or anything just let the car grow on me, I hate buying cars but classic Acura took good care of me. Oh and can t forget Josh he was nothing but nice and made the experience a pleasure

  Greg Mains
a day ago
Buying our RDX from Bob was a pleasant experience. He fully explained all of the features of this model which made a decision to purchase an easy one.

  Heather Smith
2 years ago
Another absolutely AMAZING experience at Classic! Thank you to Mr. Hickman and finance team for the flawless deal 3rd Acura and it just keeps getting better! My Brand New 2021 RDX A-spec is unbelievable!!! We love it! Thank you so much for such another Great experience! Out with the white, in with the RED!!!! The perfect shade of RED! Now to start on accessories

  1Joe Evans
a month ago
Professional, helpful and honest! Holly and Danny are great. Buying a car can be nerve wracking but they made it stress free!

  Kathy Simon
4 months ago
It was a pleasure working with Holly on the purchase of our 2023 Acura RDX. The entire process was easy. Holly went over every aspect of the vehicle. She was easy to understand and answered any question. The vehicle has amazing technology. We drove home in complete comfort. Thank you Holly, Joshua, Danny and Classic Acura.

  V Lopez
a year ago
Caleb Klein is the best! Thank you for helping me through the process of buying my pre-owned 2011 TSX Sport Wagon.

  Gabriela Moreno
a month ago
Just got a Acura integra from this dealership, nothing but a good experience. Went in was warmly welcomed by Huey King, everything went smoothly and had great customer experience!

  h lee
5 months ago
I believe Chris's verbatim to me was "let me know if you want me to close your case so that we can stop bothering you", when I offered him a price on an RDX...the guy's been emailing me for months, I'll offer some advice though...anyone that's willing to travel hundreds of miles to buy a new car doesn't really care and isn't even remotely insulted if 1 dealer makes a comment like that, you're only embarrassing yourself, my foot print is broad because I like saving money while the dealer wants to make money (which is not a bad thing, but neither is wanting to save.).****Updated Information****Chris Merritt contacted me via email after leaving this review and to ask about my "poor google review", everything I said was the truth, so nothing will be changed. He inquired as to whether or not I was offended...not in the least, I don't know the man/woman and have nothing to be offended about, as stated in my initial review, I'll travel wherever I need to receive the best deal possible, Classic just had no intention of negotiating any deal, I've never paid MSRP for a car in my life and I'm not going to start now, it's quite literally a made up number.

  Rachael Parker
5 months ago
Purchased 2023 Acura MDX from Holly Guilbeau at Classic Acura to replace 2013 Acura MDX purchased from the same dealership. Holly was very knowledgeable, organized and helpful and made the whole experience a pleasure. In addition, I have had 10+ years of excellent service from the service department (Kandi and Janci), which was a major influence on this second purchase. Thank you all very much!

  Jess Wade
6 months ago
Currently spending lots of money having everything they touched on my vehicle last year re-done. New breaks, completely messed up. Alignment, incredibly out. They nearly ruined brand new tires with how badly they left my alignment. Not to mention when they replaced the suspension, they never tightened one of the shocks and I almost had it come out.

  Ryan Dickerson
11 months ago
I've purchased more than 16 vehicles and I can say that this was one of the most pleasant, smoothest experiences I've ever had. I thoroughly enjoyed my experience with Classic Acura! Savannah took great care of me and the entire staff was very friendly, helpful, and caring. Would recommend to anyone looking for a vehicle!

  Armond Benoit
3 months ago
Holly was awesome!! Took care of me quickly and answered all my questions. I was in an out in no time with exactly what I wanted!

  Ingrid Knowles
3 weeks ago
If you need a car go see Holly Guilbea. Great experience, and customer service. I will be back.

  Jolanda Bourgeois
4 months ago
Everyone at Classic Acura was wonderful to work with. Made the car buying experience super easy!

  Deshawn Sweet
10 months ago
Mrs. HOLY was the best car sales person I ve ever dealt with! She sold me a very solid and good looking pre-owned 2012 Cadillac CTS at a real good price! I am more than sure i will be purchasing with her again in the future! Thank you again Mrs. Holy and Classic Acura!

  Jody Smith
3 months ago
Stopped here over the weekend to look around and couldnt get a salesman to even approach me .. this the second time this has happened with this Acura used dealer

  JS
11 months ago
My high mileage pick up truck broke down on me finally and I needed to take some time to tear it apart to fix it properly. While I plan on fixing the truck I HAVE to have transportation to and from work. Josh Ermer(Classic Kia location) took great care of me and got me an amazing car for an amazing price. We drove over to Classic Acura where he located a car in my budget range. I had a hard line budget and he and Josh Simmons got the car at the price I needed without any back and forth. Easily the best buying experience I've ever had. Highly recommend Josh Ermer.

  Kendall Hanson
a year ago
Chris Merritt at Classic Acura goes above and beyond! As a repeat Acura owner, he s the best Manager I ve ever dealt with. He truly cares about his customers and it shows! If you are looking to purchase an Acura, go see Chris at Classic! You won t be disappointed.

  Trameka Rankins
6 months ago
Service advisors are always top notch. I travel from Lake Charles, LA to Beaumont to get my vehicle service.

  Ashley Matt
10 months ago
The absolute best car buying experience I have ever had. Very friendly, personable, and everyone works hard to get you the best deal they can!

  Joshua Cormier
a year ago
I can confidently say that if you are looking for a fair and honest dealer that you can look no further. Our sales person Holly was a delight to work with and very helpful/responsive to our needs, even when I was being a pain lol.

  mary simon
2 years ago
My experience was absolutely AWESOME. Upon arriving at Classic Acura, I was greeted very professionally by Mr. Ken Robinson. I told him that I was referred by a friend and was just looking, not specifically ready to purchase a vehicle. There was no pressure to buy a vehicle and I was shown many vehicles that was in inventory. I was given the opportunity to test drive a vehicle that day and loved the feel and ease of driving it. I was a bit nervous as the car was loaded with really neat stuffMr. Robinson explained the details and specifics. I didn't purchase the cat that day. Mr. Robinson sent emails to keep me abreast of any changes in prices and inventory. There was a lot of time that lapsed, again no pressures. I wanted to make sure and weigh options before purchasing. In summary, I was over with the entire process and am truly grateful. I would recommend this dealership to anyone. The entire process was top notched I left feeling excited about my purchase. From The entire team, they made my visit absolutely awesome. They explained everything to me and I walked away with an AMAZING decision. Thank You Mr. Ken Robinson for being do thorough and making sure I understood the basic operation of the car.A Truly Satisfied Customer.

  Devin Harper
a month ago
This was such a pleasant experience. Will be back for the next car!

  Duone Byars
3 years ago
These folks are a class act. I reached out to them about a particular vehicle and I quickly received a response from Kevin Lee, the internet sales manager. Kevin was great to work with from the very first encounter until he put the temporary tags on my new vehicle. I ve bought a few cars from dealerships over the years, but I ve never had an experience so friendly and easy. They never pressured me and didn t treat me as just another sale. They were very genuine and down to Earth. Kevin even had an easy button to celebrate the experience. The whole experience was well worth the drive from Houston to Beaumont. Thanks Kevin and Josh!!

  Brittni Charmaigne
4 years ago
I was serviced by Kevin Lee and Joshua in Finance. The process was extremely easy and fast! The car I had inquired about was already parked out front waiting for me when I got there. Everything from the application process, to the test drive was very professional and efficient. Kevin Lee is a great guy and an awesome salesman. He even helped me pick out the perfect insurance company to choose for my coverage. The whole process only took an hour and a half! I highly recommend Classic Acura to any looking to purchase your next vehicle. Now I have something safe and dependable for my child and I to ride in and I couldn't be happier.

  Jason Foster
a year ago
Called to set up appointment to look at and possibly purchase a pre-owned truck from classic Acura. I was told the manager was driving it and wasn t there that day then asked if I could come the next day. I said I would try if I can arrange my work schedule. When I messaged her the next day that I could be there at 1pm. She said her manager was leaving for a meeting around that time and asked if I could come earlier. I told her that her manager could keep that truck because obviously he/she wants it bad enough to not leave it and take one of the many other vehicles on the lot, for a potential customer to even look at the truck. Obviously they have plenty of business to be so unconcerned with a potential sale.

  Nich Mon
2 years ago
I am impressed with this dealership. The customer service was great and very transparent. Pricing was great also. There were zero hidden fees. Also, I did lots of homework on buying cars, dealerships and the value of this exacext VIN. The price of this car at Classic Acura was exactly what I had found the retail value to be, online.