Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Miguel Benavides
2 months ago
Took my car in last spring because an engine light came on driving to work. Asked them to check why for me. They told me that I needed a new alternator and the cost would be over $700. I did not belief that was the problem so I denied the work. They still charged me $120. I wouldn t have a problem with the $120 diagnostic fee if another place hadn t told me there was nothing wrong with my electrical system. It s been almost a year and my alternator is fine. I called and a left a message to speak with the owner about the wrong diagnosis and no one ever called me back.
Luis Solis
a month ago
Eduardo the owner goes above and beyond what is called great customer service !! He made sure my car was fixed no matter what the problem was and my car was fixed at his shop very satisfied with him and his mechanics already recommended him to a friend of mine who's car has also been fixed !!!
Brantley Montgomery
11 months ago
Overall very nice and helpful staff, but my rating is due to what happened recently. I paid $1300 for a new fuel sensor and about 8 weeks later it went bad. They got me in and started working on it as soon as I brought it in, which was great, but I was charged $600 for labor and for testing to determine the issue. I was pretty disappointed about this, seeing as how I had just paid $1300 a few weeks prior to fix the exact same issue. I should have been charged nothing and the labor cost should've been billed to the supplier of the fuel sensor for providing a faulty part. Hopefully the company will work on fixing this.
ANN S
8 months ago
Nice people! I just popped in with a minor fix and it was done in less than 10 minutes with a great price. I'll definitely come back if I need anything else.
Isabel Selan
4 years ago
I've been coming to Deluxe Auto for years and I've always been treated so well - honest pricing, kind staff, and great communication. I never feel blindsided by a quote since they always make sure I'm only fixing what's necessary. Special shout outs to Ed and Junior for making the tough days of surprise brake replacements a lot easier!I recommend their team to anyone in town - this isn't the closest auto repair shop to my house and I still make the effort to drive up because of their impeccable work and customer service!
Sewilla Wright
5 months ago
Does a good job, and I'm satisfied with th work being done
Christopher Doane
a year ago
Super friendly and gave me a fair price for my muffler delete. I will definitely recommend these guys to all my friends and family. I will be back for more work.
Anabel Kuhr
10 years ago
I have never EVER had such GREAT service with an auto service place. I was in desperate need of an oil change, and usually I stop off at the nearest chain. I always walk out feeling like I've been ripped off, so I tend to dread these experiences. But as soon as I walked into Deluxe, I was greeted with friendly service, speedy car care, and a fair price. More so the owner is willing to work with any budget you may have, even payments if you need. He was a lovely person, and has won my business for as long as I live in Austin
Kevan Irsch
8 years ago
Very happy with my car repair experience here. Much more affordable than the dealerships and chains, great customer service, and work is done quickly. These guys are honest and helpful. Highly recommend them and I will be using them again for any future car repairs.
Suri
7 years ago
First off. This is the best Auto Repair Service in Austin. I highly recommend this service. Edward was very helpful and very professional. He will work with you to get you back on the road as fast as possible via all works are inspected for safety and prolong quality of their work. Thank you Edward.
Raymie O'Leary
7 years ago
Mr. Ed is amazing! He did an awesome job on tinting my windows! His pricing is honest and as a woman I feel confident doing business with Deluxe Auto. I will continue to use them as should you!
Blake Wilson
6 years ago
Great customer service, the owner takes frat care of all his customers. I never have to take my vehicle back for the same issue when they work on it. I have had my last 3 vehicles worked on here and I am always satisfied with there work. Best place in town for vehicle repairs.
Javi Alonso
a year ago
Great and quick Service for my brakes! The Staff was really nice also. Highly recommend
Bray Taylor
4 years ago
[READ FIRST]. I recommend giving this place a call before going to any large chain auto mechanic. I priced around and they worked with me and gave me several options on what I can do to fix it. This is exactly what it means when you say family owned and operated.I have a 2014 Jeep Wrangler and my brakes went out and all other competitors were way overpriced and I even went with the recommended all new everything option. Before you get locked in at say lambs or NTB or somewhere like that definitely call them And at least see what they would charge.I don t write reviews ever and I had to take a minute and just be honest that this was a truly great experience and nothing with cars ever is.
Juanita Tremblay (Nita)
6 years ago
My Son highly recommended this local Mom and Pop shop. Ed and Graice treated me like family. They fixed the repairs that I need and even other things to make sure my family and I are driving around in safe conditions. I will bring all my vehicles to them for repairs. Yes, now I highly recommend them to everyone.
Alison Owens
9 years ago
I always go to Deluxe Auto Service for any car fixes/needs! Ed, the owner, is a spectacular business man, and is very honest about your vehicle's status. I come from a small town where you trust that people will help you in a time of need, and won't cheat you just to get business and $$$. Finding that in a bigger city has been difficult, but luckily I found these guys! Deluxe Auto Service is my "small town" garage! Thank you, Ed! :)
Juanita Tremblay
3 years ago
This family owned company has been a blessing to me and my family for over 10 years for the genuine care of our vehicles. Ed and Gracie truly care about their customers and treat them as family.Services: Carburetor cleaning, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Oil changeServices: Carburetor cleaning, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Oil change
kelly craine
a year ago
They have been amazing every time I take my car in.
Chrissy OD
2 years ago
Small local family owned. Super friendly and they take excellent care of your vehicle. Highly recommend
D Seward
4 years ago
Ed has been taking care of my auto's since he opened the doors. He is fair on his prices and I always get a quality job done on all the work done.
Mark Fletcher
a year ago
Love you too a great service on my car he picked everything was wrong with it the first time good price
Susan Candelas
2 years ago
The assistant manager was very polite! Very experienced! I will be going back soon.
Jacob
6 years ago
Great service and very nice people here awesome mechanics and fair prices
Charles Bryant
7 years ago
Did a great job so I refer work to them and I will be back when there's something I can't do myself!
Robert Wormwood
7 years ago
Prices are crazy. .Too much I think he just losss a good customer for years ..He prices are ridiculous and expense!! Never coming back ..
Tina Robison
11 months ago
Very nice, knowledgeable, and no wait!
Fred Medrano
5 years ago
Great service and the owner Ed really knows his stuff. Goes out of his way to help
Betty Wilson
2 years ago
Awesome service! The wait time very reasonable. L
Nathan Booth
a year ago
Quick, good price, friendly staff.
Queena Krom
2 years ago
Customer service is excellent, and prices are always reasonable.