Tri-County Federated Auto & Truck Parts of Crossville

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joe Bagadonus
9 months ago
I retired here from CT 8 years ago and never knew there was an auto parts side to the Tri-County John Deere etc. dealer. You couldn't ask for a nicer group of people. Helpful, friendly and the price for my battery was $63 less than NAPA. I am not badmouthing NAPA just stating a fact. I will be visiting them again when I need parts for my autos.

  xSWAMPxSlayerRex
a year ago
Amazing service and amazing staff, best parts store in Crossville. Mark was extremely helpful and saved me alot of time.

  mcarter711
6 years ago
While I have never really had any problems with NAPA Crossville (no real 'over-the-top great experiences either', this last time was very different. I called them at 11:30am about brake shoes and had a guy tell me, 'yes he had them' and give me a price - I then said "I'll head your way be there in about 25-30 minutes" (I live quite a bit south of town), to which he responded 'ok, see ya in a little bit'. I took the time to wash my thoroughly greasy hands (maybe 2 minutes or so) and then hopped in my pickup and drove straight to NAPA. Arrived at NAPA and pulled door to go in, only to find it locked - apparently NAPA in Crossville closes at noon on Saturdays. The time on my cell phone was 12:02pm and there were 3 guys inside that wouldn't even look up at the door. Now, I have always found it ridiculous how so many businesses in the Crossville area close early on Saturdays or are not even open at all on weekends - the weekend is the only time a working person can do jobs like brakes and motor work - it's a culture thing for the area, I get it, but doesn't make business-sense.What I found so unbelievable on this instance is that the guy I talked to didn't say one word about closing at noon, when I SPECIFICALLY said how long it would take me to get there. Not only that, 3 guys stand in there and just ignore me at the door - the guy I talked to was one of them and KNEW he had just talked to me. Additionally, as I turned to get back in my pickup, another guy was walking to the door and I told him that NAPA had closed - that guy gaped and said "but I just talked to them and said I was coming"...Bottom line: Crappy way to handle customer service. I am going to somewhere/anywhere other than NAPA today to get my brakes.

  Adrian Acosta
5 years ago
Great service. They go out there way to locate parts for you when they don't have. Usually next day delivery and sometimes same day

  John C
5 years ago
Service is good but prices r high. Keep in mind you have 2 competitors in town plus the internet.

  Pyretta Blaze
6 years ago
Great services and the staff is super helpful. I drive a 1965 Plymouth and they either have, or can get, all the parts I need!

  Chuck Aughinbaugh
6 years ago
If they don't have what you need they will find it for you,great personal service

  Terri Meyers
6 years ago
Michael is the man to see if you need or want anything that anyone else can't find he is very friendly and informative and explains things to you!!

  Valerie Miller
7 years ago
My favorite place for auto parts. They answer my questions and always have the part I need.

  Freddy Marler
6 years ago
Very knowledgeable employees. Reasonable prices. *****

  Karla Harrison
6 years ago
Gilbert was amazing! I appreciate his help.

  Vickie Martin
5 years ago
They are Awesome people to do business with.

  Renee Glazier (Jewels)
7 years ago
Very helpful and always have what's needed

  steve phillips
a year ago
Not a Napa Auto Parts store at all, despite what Google says

  Cameron Wyatt
6 years ago
These guys make an effort to find you the right part.

  Jim Beachboard
4 years ago
Nice place, friendly people, knowledgable people

  Anthony Angel
6 years ago
Quality products at competitive prices.

  Rick Menzl
5 years ago
It's not napa anymore

  Mack Craddock
2 years ago
Helpful for repair of RV

  Querubin Sanchez
7 years ago
The best

  hugo bustamante
3 years ago
The best of the best