Mark's Automotive Repair Center
4.9 (1046)
14185 Lebanon Rd, Old Hickory, TN 37138
(615) 864-8008
marks-automotive.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Steven Gerber
4 months ago
I bought a car here and I wanted to give Mark a review. What a great guy! He gave me a fair price, and he was very personable. It was great to do business with him!
Cyrus Dreske
2 days ago
I took my car here to get multiple things fixed after it was stolen. I was given an estimate when I dropped it off and they told me if they got any savings on parts they d pass it down to me, I thought whatever of it. When I arrived to pick it up (almost 3 weeks earlier than was expected too) my total was 900 dollars cheaper. These are good people who do good work, I won t take my cars anywhere else.
Ryan Panchisin
a month ago
I brought my car to Mark's Automotive for what I thought was a faulty sensor after seeing the stellar reviews. Turned out to be a much larger issue and far more involved than they were able to take on, but they were very helpful with recommendations on how to proceed and seemed genuinely empathetic about the bad news they had to give me. I will most certainly use these guys in the future for other repairs as they seem to be honest, charge fair prices, and have great communication with keeping customers updated on vehicle statuses.
Lemuel Salyers
a week ago
This review is from Lem's wife as he moved to Heaven last August. When we married in 2012, he introduced me to Mark, his trusted mechanic and friend. It has been with much gratitude to Lem and Mark that I have a good man to take my truck to when it needs repair. Mark's Son is just as fine and reliable. I don't have to worry about a thing. Just only this truck is showing its age, and needs some regular TLC from Mark's Automotive!
Esther Chelladurai
a week ago
Marks has been a reliable place to service our family cars or reach out to them for any car trouble since the time we moved to MJ, 5 years ago. It s a blessing to have them so close to home. Wonderful people to work with.
Rachel Weber
a month ago
I highly recommend Mark s Automotive Repair to anyone who lives in Nashville. They were able to schedule my appointment for the next day and called before performing any work to inform me of the cost and receive consent before moving forward. They were very clear on how long the car will take to fix and what was needed. They were very fair on their pricing, provided amazing work and top notch customer service.
Jon Boulineau
a month ago
I can t say enough about how thankful we are to have Mark s. It s clear in how they operate that they take customer satisfaction extremely seriously. They have a long serving staff (because they care for their people, as well) that we have gotten to know and trust. Their work has always been top quality, and on multiple occasions they have recommended we NOT do work because it wasn t worth the cost to us. I wouldn t take my cars anywhere else.
Tim Vogler
4 months ago
This place is the best. They treat you like a human being and not someone that they re trying to take advantage of. Their quotes are really accurate and the work is always high quality. They re really good at communicating and keeping you updated about what s going on. I feel like it s just a really honest, high quality and friendly shop. It s a really rare experience any more to find a place like this. I recommend them to anyone I know who needs any car work done. If you need any work done on your car, take it here.Services: Air & cabin filter replacement, General repairs & maintenance, Oil change
Geran Vanatta
a week ago
They are very honest and thorough in detail on any issues with your vehicle. They work fast, give consistent updates, and always check in with you before taking any action that will cost money. This is the place to go!
Katie Kuchta
2 days ago
Honest, trustworthy, and quick turnaround! I dropped my car off for new breaks at 8 AM and had my car back before 3 PM. This isn t the first time we have used Mark s and it won t be the last.
Chris Wall
2 months ago
I showed up late in the day. Work vehicle in need. They helped me very quickly. Were very nice. Shop was clean. Great communication.A+++ I would recommend any day.Chris W.
Nicole Jeffries
a month ago
Done with two car issues in one business day. Mark jr was super nice and explained everything to me and told me, in detail, what was wrong and how he fixed it. Great prices too. Definitely recommend
Kristine Ouwenga
6 months ago
I take all of my family vehicles to Mark s and they have always been honest and upfront with what repairs are needed. They will also let me choose what work to get done with no pressure to do everything they recommend. This last time, my vehicle was ready two days ahead of schedule. This is not always the case but they definitely do their best to get vehicles repaired in a timely manner. Our family appreciates their honesty and integrity and we highly recommend them!!!Services: Tires, Auto battery replacement, Auto water leak repair, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Brakes, Auto maintenance
Pamela Allard
a month ago
I ve always had a positive experience having my car serviced at Mark s. The staff is friendly, courteous and professional. They do a great job!Service: BrakesService: Brakes
Joseph Reynolds
2 weeks ago
I waited a month to leave a review. Absolutely fixed my transmission without any issues. I've since put about 3k miles with no hiccups. Nice job, thanks guys!
Suzee Bisch
3 months ago
Took our car in for squeaky brakes. Mechanic couldn t find anything unusual and said brakes were good. Very honest and charged only for time assessing the issue. Mark s didn t try to upsell and that kind of business is few and far between these days.
Rena Conley
4 months ago
I can always depend on quality service at Mark s. We ve been taking our families cars to Mark s for over 10 years and I ve never been disappointed. They are honest and great with communication. It s a great peace of mind knowing they are there when you need them.
Seth Frost
3 weeks ago
I will always take my vehicles to Mark s. My family have used them for over 15 years. They do great work and treat you fair.
Terrance S.
3 weeks ago
Drove off with my car and not hearing that loud sound put a smile on my face. Great communication and great service. Can t thank you guys enough 10/10 I highly recommend
Gregory Dobson
2 months ago
Fast and efficient. Approved their bid on Monday for a complete engine replacement. By Thursday evening I was back on the road. I would recommend them for all your vehicle repairs.
tinchina85
a month ago
Truthfully? I wouldn t go anywhere else. Knowledgeable and honest folks! You won t go wrong having your car serviced or repaired at Marks automotive.
Logan Rhea
a year ago
VERY honest and reliable mechanics. Got me a big discount and fixed mg transmission in a matter of 2 days. Junior helped me fix it up so I can sell it again. Forever my car shop now.
Gabriel Pell
a month ago
Came in with a seized wheel bearing and bad axel. They had the repairs done within one afternoon and were quite personable and accomidating. I cannot reccomend these guys enough.
Joshua Johnson
4 months ago
My 2002 Nissan Xterra wouldn't start and I had it towed to Marks(after business hours) the next day I called them and explained what happened and they told me how much to diagnose the problem. Once I agreed to that they called me back in a hour or two and told me what the issue was and how much it would be to fix it and that I'd have it back the same day. The prices are very affordable and the people are excellent. I would 100% recommend this place if your having any kind of car trouble. This is the 2nd car I've had them take care of and I'll continue to be a loyal customer. Update, so my 2012 GMC Acadia died on me today so I took it up to Mark's automotive and I'm waiting to see what's wrong with it I'm sure they're going to do a fantastic job like they always do I would 100% recommend this repair shop
Mark Money
4 months ago
I have been going to them for many years. They always treat me very well and do the best repairs or recommendations if it is something they don't do. My whole family uses them. Very trustworthy!!!
Preston Wilee
4 months ago
Been going to Marks for years. They always take care of you. Reliable, honest, and good people. I highly recommend using them.
Antjuan Welch
a month ago
Great shop and great honest people. They always take care of my needs quickly and let me know what's the best options.
Rohe Eshbaugh
3 weeks ago
These guys got my car turned around quickly and efficiently. Even having to order parts, they delivered when promised. Good job.
Sean McAnally
3 months ago
I have been taking my cars here for around 10 years and have never had an issue. If you are looking for an honest, dependable place to take your car, this is it.
pat hampel`
a month ago
Highly recommend Mark s for honest evaluations of my car s problems and costs for the repairs. I will not take my car anywhere else.