West Auto inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bryan Stokes
3 years ago
Service was excellent I went there with a flat tire and a bent rim and a lug nut that wouldn't come off and they took care of me and got my spare on it with our problem great guys excellent service

  Jen Jewell
2 years ago
Put on a new tire within 15 minutes of it blowing and charged less than I have ever paid for a new tire. Wonderful, friendly, awesome service! If your tire blows, give them a call! They turned what could have been a miserable experience on my vacation into a no big deal!

  Sunflower
2 years ago
I really don t even want to rate this so call business, they are very dishonest and money hungry. They are quick to take you money but can t fix the problem. It s all about give give me but when you bring the problem up all of the sudden it s your fault. I even got new set of tires trying to fix the problem and it still remain so I return his crappie truck. Do not buy any vehicle off this place.

  Jennifer Gervasio
4 years ago
Very disappointed. I called ahead to check if they had the size tire I needed and told them I would be there around 5:15 ( they close at 5:30) I pulled in and told him which tire I needed replaced and the rim size. I didn't even have time to get out of my car they were already jacking it up. So I never saw the tire that they were installing. They did get the tire on very quickly however they didn't balance it or put the weights on it and I can say it is not the best used tire that I've ever bought. I went here because it was convenient and I was desperate but I will never return.

  Trivia Tube
5 years ago
The best place to get tires and wheel alignments. The prices are much lower then any place in town. The service is friendly. And I didn't even have to get out my car before someone came to my vehicle to greet me and immediately started on my car. The service is fast and they do an awesome job. I have an 2000 Venture Van and I drove all they way to Mississippi on a half of tank of gas, what normally would of took a tank. I the wheel alignment gave my car life. lol. I will certainly come back to these guys!

  Christy Smith
3 years ago
This place is the absolutely worse in customer service and knowledge of vehicles! The man put 50 pounds of air and n each tire of my Mazda 6!! When I told him that my light was still on for the tires due to this he told me my car didn t have a tire sensors which clearly it does bc I had to take my car to tire discount where they said my sensor is in the actual rim part!! The owner was so rude and said they had a non refund posted when asked where he said in the office they keep the public from!! Do not I repeat do not go here!!!

  Robert Golden
10 years ago
My wife called around to several places around town and these guys had the best prices. They work very fast and in my opinion do a great job. They won't break a matching set of 4 or at least they won't for cheap. I think this has to due with the fact some people want matching tires... I've purchased around 8 tires for both of my cars from these guys over the past 2 years. I always demand I look at their inventory with them. Also once one of the used tires I purchased had a plug in it, which I did not notice until it leaked (slowly). Nonetheless they replugged it without charge. I even tried to give them money and they wouldn't take it. Now I will always verify there isn't a plug in the tires prior to purchase.

  Josh Maxey
3 years ago
This place is awesome and it seems it's not very busy. Got a GOOD alignment for 85 bux on ny SUV and then a quote on tires. Extremely clean, fast, knowledgeable, and very friendly place. I will be back.

  Pouyan Kalantari
5 months ago
Nice auto dealer and Best alignment in the Town.

  Brenda Calderon
5 years ago
Very friendly, reasonable and fast! Thank You! They were gonna give me a used tire but seen it didnt check out good on balance machine so they gave me a better one than the first one offered.

  chris price
5 years ago
They do an amazing job at West Auto. My wife and I have been coming here for years. Great price and quality work! Best place in TN for tires and alignment hands down.

  Jared Luckas
6 years ago
Great service. When the other guys across the street wouldn't replace our tires, these guys would. Contrary to other reviews, we only needed two tires replaced and they did it anyway. Full set not needed.

  Jimi Galaxi
8 years ago
I went there on EASTER Sunday for a valve stem replacement. I ended up with a new tire and a fixed stem for 40.00 This man is good, fast and fair.NO ONE will do this as fast and fair on Easter Sunday period. There is a slight communication barrier but that has nothing to do with his fairness and honesty. TIP THIS PERSON AND YOU STILL ARE GETTING A GOOD DEAL. He works hard and deserves tips! People trying to say he is bad are just trying to take advantage of the situation.

  Payam Nazeri
5 years ago
Great service and price. Friendly staff. High end and very precise alignment machine. The best experience I've ever had.

  Michael Nelms
10 years ago
Good value for your dollar. I was a little displeased about walking around the building to retrieve my own tire, but to my amazement there was a guy to get it for me. I highly recommend them

  DeMareo Foster
2 years ago
Definitely will never business with this man ever again. He is not truthful on the cars he sells as well violated several consumer laws and tried taking money from me after a contract was already signed.

  Tommy Sonexayarath
4 years ago
This is my first experience!! They did a wonderful job and quick. It only takes 45 minutes to do my wheel alignment.

  Pouya Kalantari
5 years ago
They did best for me, I went to more than 5 place to alignment my Acura TL AWD but they couldn't , this place did perfectly by their hitech equipments

  giovanni serra
5 years ago
I've been coming to west auto for about a year now they have a beautiful new location great company great tires hand excellent customer service. Five stars!

  Heath Hatcher
4 years ago
These guys are great for a quick tire repair. Always friendly and fast. Not a problem to get in and out.

  s. Leigh
8 years ago
Wow. Read other review that reported rude service from just a phone call and thought to myself "oh, just bad timing..." No. Just called and was yelled at twice in less than a minute! Holybadservice! I just asked price and I think the person answering the phone may not speak clear English and became instantly infuriated with "I am sorry, could you repeat that".

  Eric Scott
5 years ago
Fast Friendly service, quality used and new tires, we use these guys whenever we need something,great prices too.

  Tracy Palubicki-Morris
4 years ago
Definitely recommend! Quick and a very good price for a like-new tire!

  solmaz
5 years ago
Best tire price , they have all brand new equipments that make their services perfect

  Chris Minchey
5 years ago
Needed a tire the gentleman that changed my tire was nice and courteous and charge me a good price on a used tire

  Ashley Cunningham
5 years ago
Excellent, fast service at a great price. I will definitely visit again!

  Dinesh Ghimire
2 years ago
Friendly guys and reasonable price on repairing parts. Not good parking space.

  Tammy Sue Taylor
4 years ago
Awesome people! Best place to get an alignment and affordable!

  Melvinia Ford
5 years ago
They were really great. I've been there one before.

  Jana Nightengale
4 years ago
Great service on flat tire...I was referred, since I was from Kentucky!