Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shannon Morford
4 months ago
I had a vehicle towed to this shop the Tuesday before Thanksgiving. I called them 6 times to check on the status of the repair to be told they would let me know something soon each time. After 11 days they called me to tell me they couldn t help me and I needed to take it somewhere else. I rented a car for 2 weeks costing almost $800 so my wife would have transportation during this time. I arranged for it to be towed to another shop 30 miles away 14 days after I left it there. They called me today to request payment for approximately $200 for their diagnostic test. I strongly recommend you seek assistance from ANY other shop if you re looking for help with your car care needs. Merry Christmas!Update: after having the car looked at by another shop, the car is fixed and the problem wasn t the transmission which your shop misdiagnosed. Glad I didn t authorize you guys to replace your misdiagnosed repair.
Alaina Rollins
4 months ago
Alex and his team are absolutely the best! My experience was wonderful from start to finish. Happy to have them do my future services on my vehicle.
Chris O'Brien
4 months ago
Have a VW Tiguan. Went in for an oil change thinking they knew German cars. Walked out with a $200+ hole in my account. Pretty big ripoff.If you ve got a luxury car and money to burn, this is your place. My mistake on not doing my research.
Brynn Allen
8 months ago
Amazing staff, each of them helped me out so much for my situation of mice getting into my ac filter while driving cross country. They fit me in within 15 minutes and kept me updated on every detail. Highly recommend!
David Krenz
8 months ago
They said my car would be ready in a few hours. Called 4 hours later they said it would be ready in about an hour. 4:45PM I call again, no answer, turns out they decided to lock my car up overnight and close without telling me. I walked home. Next day I give them heads up I was coming to pick up the car. I show up, they say 5 minutes left to go, I wait 15 minutes and then the receptionist walks away and so do I, without my car, again. Hours later I get a call that it s finally ready. Thanks for all the wasted time and for never being honest with me.
Pharaoh
2 years ago
This is the only place I trust with my ( 2000 Mercedes SLK230 ) They are experts at what they do and will not try to upsell you or recommend any repairs that are not needed.Services: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, A/C installation & repair, Air conditioning, Battery, Oil changeServices: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, A/C installation & repair, Air conditioning, Battery, Oil change
Luke Smiley
a year ago
I loved every interaction with Precision and that is NOT how I expect to feel about auto repair. They were so friendly and knowledgeable. They gave me thoughtful options rather than trying to upsell me. And they completed the repair in 24 hours! I will only go to Precision going forward.
James Thompson
a year ago
The best auto repair shop - bar none! They are knowledgeable, professional, honest, and it s obvious from all the other 5 Star Reviews they are consistently going above and beyond customer expectation. If you have any European made car, do yourself a favor and take it to Savannah (she is wonderful) at Precision Autohaus.
Kathy Lower
2 years ago
Savannah and the crew at Precision Autohaus are fabulous. After a disastrous used car purchase, they were able to diagnose the problem and fix it ASAP for my son who had just moved to Nashville. They not only fixed the problem but topped off his fluids and gave the car a good look over! I highly recommend this place!Services: Engine repair, BatteryServices: Engine repair, Battery
Nikhil Vanmali
3 years ago
The absolute best! So far I ve brought a 95 E320 which I intend to keep long term and a 72 Mercedes 250 which I intend to restore and in both cases they asked my intentions and recommended service based on those intentions. They don t try to upsell at all. They try to fit your price and needs at every step. Any old Mercedes should come here for service
Isabella Prince
8 months ago
This place is a scam. I told them to give me a quote before they did anything to my car and they charged me $300 just to diagnose a problem that should ve cost $60. Do not trust them or leave your car here because they will rip you off.
Tyler Sacre
2 years ago
Staff was nice and helpful. I think they did a pretty good job though they had missed a request and didn t offer to do it for free for the inconvenience (it was not a super expensive or involved request).Also, $125+ (forgot the exact price) to plug in a device and receive an error code when I can go to other places and do it for free is a bit steep. At this point and time with tech, this should be a free offer if I get any sort of work done or if I am a regular customer.
Alexandre Fernandes
4 years ago
Everything went smooth since the beginning, after setting an appointment I showed up and Mark started to work my Mercedes right away and before I had time to leave, my car was done! Ready to roll.Knowledgeable team and honest price, they have my business now.
Catt Pecknold
2 years ago
I trust this place with my life - well my cars life - they keep the human aspect in everything they do and never try to take advantage of you financially or intellectually. Savana is the woman in the front that runs the show and is such an organized professional and full of grace. These guys know what they re doing with German cars & got my 06 BMW 325xi wagon back on the road TWICE!Services: Air & cabin filter replacement, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Oil change
Koyo Maeda
5 years ago
I recently bought a sprinter van in Georgia and was planning on driving it to Seattle. However, several things went wrong with the van and I had to stop in Nashville to get it fixed. This shop was the second or third place I brought my van into, and it was hands down the best mechanic experience I have ever had in my life. These guys fit me into their incredibly busy schedules to help me out in a really tough situation. They were kind, honest, and made me feel as though I was a valued customer. They explained everything they did, and I learned more about my sprinter van from them than I did from anyone else I have spoken to before. They really know their stuff, and I honestly wish that they were located in Seattle so that I could take my van to them anytime. I couldn t recommend this place more - if you need a mechanic, go here!
LouAnne Mealman
8 months ago
They are wonderful people and will take great care of you. They have been around a long time and are very good at what they do. Definitely see if they can help you!
Robert Mealman
3 years ago
They are not cheap but they are the best. If you have a Mercedes or BMW gas or diesel or any other car they will find the actual problem and not just throw parts at it. You can rest assured your car will be fixed and fixed right. Great customer service.
Adam Parrish
6 years ago
I can't recommend this place enough. I had taken my Chevrolet truck to TWO different Chevrolet dealerships with an engine/transmission issue that they couldn't even figure out. So much time wasted on diagnostics, money wasted on rental cars while they tried to figure it out, just for them to come back and say they had no idea what the problem was. One of them even telling me if the computer in it didn't give them a code, they wouldn't be able to figure it out.I stopped in one day and they had the problem figured out within 3 minutes of me describing it. They gave me options for how to fix the problem. And then once we established that what I needed done wasn't all the way in their wheelhouse, they provided me with another business that they trusted to get the job done.In a time when the world seems to be filled with "mechanics" that just plug in a computer and take a guess (that could be wrong and you'll spend hundreds just to not fix the issue), it is so nice to be able to find mechanics that are the true definition of the word. Knowledgeable, efficient, quick. And most importantly, trustworthy. I'll be getting all of my vehicle work done through them now.Seriously. Bring these guys your vehicle no matter the make or problem. You won't be disappointed.
Blake Bratton
5 years ago
Moving to Nashville, I was unsure of where to take my old European cars for the repairs I can't (or don't want to) do myself. This is the only place I take my 82 Mercedes and 86 Volvo. Thorough and knowledgeable, with a fair shop rate, I can't recommend them enough.
Kenneth Frank
5 years ago
Greatest mechanic I've been to. My car was pretty messed up but these guys fixed it with expert knowledge, customer service, speed, and price. They saved my life! Don't go to any franchises when this awesome local shop is right here.
David Jackle
3 years ago
Alex has been so great to work with as we are restoring our 1988 560 SEL. Savannah is very nice too, I have the feeling she runs the place. Love everytime I get to stop in.
Karla Hawkinson
2 years ago
I highly recommend Precision Autohaus. They have taken care of my C300 and are excellent in letting me know what needs to be done now and what to look out for in the future. Great communication and trustworthy!
Jay Finney
2 years ago
Great customer service. Savhanna was awesome. I needed my Benz worked in when I was out if town. They were able to take care of it.
Marlina Smith
4 years ago
Excellent customer service! The whole team went above and beyond. They fixed my Volvo right up and were honest, thorough, and quick. I will never go anywhere else!
Rollins Tool
4 months ago
Best place and best prices in town for quality work!
Brooke Simpkins
4 years ago
Alex & Savannah are absolutely amazing. The staff took quick & great care of me in a desperate situation. They are honest & extremely helpful! I definitely recommend!
Nelly Davis
3 years ago
I ran over a No Parking sign and it created a huge problem for my car now the tire was rubbing on the tire barrier Precision Autohaus was the closest mechanic that was actually available to take a look at the car today receiving the news that underneath the arm bar along with many other parts were broken I of course was devastated but the people at Precision Autohaus did not charge me to take a look at the car we're such sweet and upbeat people even though they also we're having crazy hectic off day I just seems nothing was going to shut this business down along with their attitudes I am extremely grateful for all of the help that they provided me and not judging me for hitting a sign they went above and beyond to ensure my safety in the vehicle even though reminding me it is not going to be safe until it's fixed and it needs major work done to be fixed
David Esposito
a year ago
Been going to them for almost 2 years now with a problem child 335xi and they re amazing every single time. If you have a Mercedes or bmw, they re the ones to go to.
john mcpherson
7 years ago
Fast service, reliable, fair. A+++ Alex has worked on my Mercedes since 2000, 150k miles, runs like a scalded dog.
Alan Koufer
5 years ago
Honest and competent. Big savings over import dealer service departments. No frills like free croissants, but you save a bunch of $$$$$.