NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rusty Chester
3 months ago
Staff was friendly and helpful. Needed a battery and they had the cheapest overpriced one to fit my car. Loaned tools for me to install but they don't install. Saved some money so that's ok.

  Jermell Brasher
4 months ago
Never too busy, service be on point! Workers are helpful!

  Tim Roberts
a year ago
Helpful staff they were willing to and did go above there duties assisting me and since they could only find part of what I was looking for in a extra stuff box they let me have it saved me a lot of time and effort

  Michael Ladd
10 months ago
Always helpful and very knowledgeable....Even when busy they try to help and that alone I'm very grateful for....

  Rande Cortner
a year ago
I called to take the price for a brake caliber when I called she gave me the price of $65.99 plus tax so I borrowed $75 from someone to go get the brake caliber, and when I got there she told me that the price was $112 and I asked her how her name is Jamie and I asked her how and she said because there's an $82 car charge she did not tell me this on the phone so I think my experience was very bad they bad representation they don't give the correct prices over the phone none of that. And the only thing she had to say was I'm sorry I'm just I'm just not learning about the core charges myself I take full responsibility for that for my understanding that the manager is supposed to give me the price that I was told on the phone not because someone lied to me or miss � canme misled me is what I should say with the wrong price and I don't 6

  Sean Kiaer
3 years ago
I was on the road from Everett, WA. and needed a part.it was close to closing and they stayed a few minutes late so as I could get my part and keep me on the road.They went out of their way, above and beyond to help someone.This is why I use NAPA and not others. If you want great customer service and knowledgeable parts people NAPA is the place to go.

  Ben Jarnagin
6 years ago
The service was very good. We were helped with a battery that was under warranty, which they replaced with no issue. The location is convenient to the interstate, however it isn't in the best part of town. That's not their fault, however something to consider.

  Will Renick
3 years ago
Michael makes the Napa name as strong as I had thought with the warranty on my alternator! Best place for electrical parts and most anything for most any vehicle. Thanks for the help in getting my car back on the road.

  Chase Gaskill
a year ago
Always helpful staff. If they don't have it in stock, they get it quickly.

  Rhonda Hendrix
3 years ago
Customer Service Here At This Store Is Poor. I Walked Into This Store Location Looking For Help For My Vehicle & Gabriel Convinced Me To Buy Parts That I Never Needed. He Was Un -Professional .. While Eating On The Job. Confused & Unknowledgeable. Management Should Invest Into Hiring REAL SERVICE PROFESSIONALS . Untill Then Don't Waste Your Time Or Money

  CK Feeney
3 years ago
Always friendly folks. Very knowledgeable staff. Able to cross reference parts to make sure you get the right parts. If they don't have it, they will tell you where you can find it.

  Rob Dixon
5 years ago
I called Terry at 6:58p and told him I was in a jam. I needed a fuel filter. He told me that he had it in stock and I can come To the store because he would wait on me. He waited and help me get everything I need and saved the days. #NapaKnowHow

  Abdul-Mateen Suddeth
7 years ago
I really like NAPA because they usually have staff who are either students or professionals in automotive. The only reason this location didn't reveive 5 stars is because of the long waits. But they have a popcorn machine, so I never mind the extra wait time

  Jeff Cornelius
5 years ago
Needed some oil for my Jetta Diesel. It's hard to find but I've found it at NAPA before. The guy who assisted me was very helpful. I love that store!

  J tothamothafuckin A homeboi
5 years ago
No doubt the most knowledgeable part store people out of the big nationwide companies. They also have, or the abilty to get the most parts. Only reason not a 5 star, the guys in there can be huge smartazzes and if you don't understand or apprecite the "jokes" it can be very annoying.

  Ronoldo Pyne
a year ago
Parts didn t arrive until one day after the arrival date and I paid in full for my parts.

  Steve Gaskill
9 months ago
Spent time to help me and got what I wanted

  Andy Taylor
3 years ago
Always excellent customer service and theyre always very knowledgeable. Will continue to go there.

  Steven Janoski
6 years ago
Lady on the counter searched diligently for a certain type of flashlight I wanted. To my surprise, they had one. NAPA saved the day again.

  Charles Bryant
3 years ago
Chris Ward and Travis Charland make it happen when problems that others can't seem to help fix! Great managers!

  Christopher McCollum
6 years ago
Very awesome people, best customer service ever. Helped me and my family who got stranded!

  Matt Creech
2 years ago
My wife needed a battery while away from home. I ordered online, she picked it up, and they went above and beyond to get her back on the road. Thank you!

  Zack French
2 years ago
This place is great is you need parts other than what standard auto parts stores carry

  J. Webster
6 years ago
Poorly trained staff, no willingness from other employees to help staff or customers! Store is well stocked but strictly a management issue!

  Azucena Silva
4 years ago
Great place. You can find anything you need. Pretty fast and clean.

  Eddie Causey
3 years ago
Good service and always willing to help any way they can.

  Andy Gibbons
7 years ago
Fast service. Good quality NAPA parts. Lacking inventory but that is fault of the modern e-commerce world.

  Danell Matlock
5 years ago
Love this people. They take great care of there customers

  John Sundberg
6 years ago
Rushed out of work early to show up at 6:45P when they say they close at 7:00. With the doors locked and the employees closing up. Very disappointed. Not how a business should run.

  Earl Potts
6 years ago
Had no idea this was here until just the other day... It's hidden behind another section of the building. Will have to check it out another time.