AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alluring Beats by Renee Smith
7 months ago
Thank you to the men of this location after a rough night at work I got off and my car was dead. These gentlemen made sure the corrosion on my battery was off and then installed my new battery after . O'Reilly refused to. It took literally two minutes for him to install and he was so kind and thoughtful. I was tired so I don't remember his name but thank you so much.

  Kim
5 months ago
David was amazing! I came in with a battery issue and he helped from start to finish with no problems. From finding the issue and explaining the issue, to helping me find a new option. So happy I came to this location.

  Ben o996
4 years ago
Great selection of car care products, even had some of the new products mad by Mother's Ceramic coating waxes, really impressive with the selection and different name brands of products, had some decent sales on some of the everyday products, tire shine etc. will definitely be returning to this location.

  Mena I
7 months ago
Mr. Dean the store Manager has been exemplary!! I was visiting my inlaws from Florida and had a battery failureAlthough it was raining and my car was not a direct screw on screw off battery, he remained patient and polite and finished the battery switch. When I told him I appreciate him working in the rain he pleasantly said " I don't melt"..Five Stars Service!!

  Patricia Urena
7 months ago
Best customer service! Dean and Jay were professional, knowledgeable and helpful. I had a bad battery. They tested it, found the best deal for my money and replaced it, no questions asked. Highly recommend! I was denied a simple battery test at the Antioch Mt View location. Will go to Jay and Dean from now on!

  Jabari Walker
8 months ago
Best autozone in middle Tennessee. Store manager went beyond customer service satisfactory to get me right. I appreciate the store great understanding of auto. If you're in the area I urge you to go here to get the best of what you need.

  Tanya Culmer
7 months ago
Dean and Robert helped me with some windshield wiper replacements today. So nice, fast and efficient. Appreciate the help guys!

  Anthony Elizondo
a year ago
I stopped at this store because I needed bulbs for my brake lights quickly. Now I have had plenty of bad experiences at other auto parts stores, but this store renewed my faith in good customer service. The employee that helped me was not only knowledgeable, but he was extremely nice and answered all my questions like he actually cared. I will definitely be coming back to this store in the future. Whether it's bulbs, fuses, batteries, or just windshield wipers, I will be coming here first.

  moheb hanna
a year ago
I bought rotors and breaks and both of them were kinda wrong but somehow fit my vehicle so I went back in 2 weeks and there s a guy his name is Christian by Murfreesboro pike he accused me of not driving right and kept yelling at me tell me he s beeen mechanic for 30 years and he asked me to leave the store just because I was trying to get the product, her manger was right next to him but he couldn t dare to say a single word. So very rude and so unprofessional, and most of their products either not right or damage very quickly pleas avoid them

  Makenzie Palmer
a month ago
Awful service. EVERY. SINGLE. TIME. Worst Autozone location.

  Dana Borror
a week ago
Very friendly and helpful

  Lindsey Nadig
a year ago
Reggie did an excellent job! He helped me get the correct coolant for my car and even took the time to help me put it in! He is the example of great customer service!

  Ella Catherine
2 years ago
I had a phenomenal experience here this weekend. Nobody wants to see the check engine light come on in your car so I drove up with my nerves shot.William, a manager, greeted me with a smile on his face and ran the diagnostics test at no charge. He even recommended a place for repair that my warranty would cover.On top of this, he saw the crack in my windshield that Safelight can repair 10-days from now, at the soonest, and tried to find someone to come to the store and repair it. He wanted to make sure I didn't drive much with a cracked windshield.I expected coming here would be helpful but William exceeded my expectations!

  Ade Baba
2 months ago
Great service

  Zoe Capolo
11 months ago
These Guy s and Pretty Lady are Awesome. Just went for fuses and got Great Service. 5/11/23. 7pm

  Diane Butler
a year ago
Thank you Reggie for your great customer service, with me being a senior citizen you treated me with much respect and that meant the world to me. If you need help go see Reggie he'll try his best to solve your problem. Thanks again

  D. L.
2 years ago
I've been here 3 times and the customer service is usually always mediocre at best. The employees are always blaming their negligence to acknowledge customers entering or waiting to checkout on the lack of manpower. It somewhat makes you feel like they're blaming the customers entering the store for being there trying to get parts. Hear me when I say, I get it. I've worked retail and it can be rather stressful. But making the customer feel at fault is not the way to do things. I only chose this store because it's near where I live. Guess I'll just have to go elsewhere for parts. The young employees are the worst.

  Pro Account
4 years ago
GREAT Quick/easy commercial experience!Been to a few locations around middle Tn where grey shirts end up actively learning the commercial process during my transaction.Learning is encouraged, but not when I've seen you standing behind the commercial counter many times before, behaving as if you work commercial. Then when I need you and you're flying solo it's, "So sorry man, this is my first time."Did not happen at this location. Great experience here. They kept me on time for the appointment and that keeps the entire customer chain happy.

  Christian Ashby
3 years ago
While I am not the best when it comes to vehicles or cars, I am very seasoned in customer service seeing as it's my job and has been for several years. Steve I absolutely went way above and beyond for me, and I really felt like I trusted him to give me advice and help me with my vehicle. Thank you so much for all your help and I hope corporate gets a chance to see this too. Thank you for understanding my concerns and listening, as well as being fast and very knowledgeable. I havent been in Tennessee long, but this will be my one stop shop and it will be when Steve I is working.

  Joseph Bosas
a year ago
Wow so I started my car buying journey on a car that had a check engine light on and called around for an obd2 sensor to use. Some people were rude, short and wanted to charge me 70 just to use it. This team, however, was polite, welcoming, conversational and went over the top trying to run down the root cause of the check engine light. They did a deep research on all codes, finding the lowest and highest price I might have to pay to fix the issue. They even advised me on what to do given the sales price. I walked away from the purchase with 100% confidence for the first time in my life. I ve attached the obd2 sensor codes for proof and can honestly say this is my goto place for ANY vehicle needs. You can get parts anywhere but not this level of service. Keep it up team.

  Tony I.
2 years ago
Metin the Sales Manager was excellent in assisting me with my vehicle. Even though they weren t able to diagnose the vehicle. He gave great recommendations for places to go to and went above and beyond his Customer Sevice.

  Deepesh subedi
3 years ago
Thank you Stevi for your generosity. You truly showed the value of putting your customer-service as a first line of your duty. Even in the middle of rush hour, you took your time to explain and help change parts in my car. I really appreciate your help. Can't wait to return back to see you again for my future needs.

  Marlena Wilson
3 years ago
Wonderful and kind service! I received help from a smart and attentive professional about windshield blades. He was even kind enough to place them on my vehicle! Will definitely shop here again! :) Thank you!

  Joey Ross
2 years ago
Here at 7 and only one person here so they can't open. Wasting my time. It's now 7:10 and still not open

  Michael Morris
6 years ago
Jason is rude as hell and I will not be back to AutoZone. I have never had such worst customer service in my life. Came in to get a battery today and had to wait over an hour for them to install it because their exact words were it's a free service and so is diagnostics on cars which he continues to do.

  Marcus Ruffin
3 years ago
Really great staff here! I needed to replace my battery and Stevi helped me out a ton! Made sure I had the right battery and installed it for me. Very friendly and professional team.

  Christopher Casey
a year ago
Worst AutoZone that I ve ever been in. No desire to help me. Manager on duty was the most difficult. Most of the AutoZone stores do a good job but I will not walk into this one again.

  Viewz WithJp
a year ago
Great Customer Service and Inventory.Shout out to Mr.Brandon for his courteous service.

  C. Miller
a year ago
I needed a new battery and the staff were friendly and helpful, including changing my battery. Great staff!

  Ariel Biete
3 years ago
My battery/alternator was giving me trouble and Kevin did a great job educating me that it was my battery.I appreciate his professionalism and knowledge! My visit was on 12/1/20 around 1330 hours.