Walmart Auto Care Centers
3.6 (79)
419 TN-52, Lafayette, TN 37083
(615) 666-9632
walmart.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Melanie Hamilton
a year ago
I went in to get a few bulbs changed, and found I had a tail light assembly full of water from the recent rain. They offered suggestions for how to mitigate it, as well as opened it, drained it, and changed the bulbs for me. The other side needed a blinker bulb as well, and after I left, the indicator showed it still faulty. When I went back that day they took it out, checked the bulb, and then helped me find that a loose terminal connection was the issue, which they also offered solutions for me to do myself to fix it. Super bunch of guys willing to help a gal out.The only reason I didn't give five stars, is this store seems understaffed so the wait is occasionally long, and hit or miss on if they have techs that day that can do the lube side. I'll keep coming back though because of how nice the techs they do have are.
Gordon Pettis
3 years ago
I am the owner of Preferred Roadside Assistance I had a customer who had be left on the side of the road for about 16 hours waiting on a tow. All my company does is put spare tires on, she had no spare. I took her tire to Walmart and they had it repaired before I could make it to the checkout line. Thank you for prompt service.
Theresa West
5 years ago
No handicap entrance from repair Dept. Quoted 2 hours for tires to be put on and it took 4 hours. Charged a lot of money to put tires on from another retailer, staff did not put my spare back, threw it in the back of my truck. When I got in my car it was in drive, not park. If you care about your car, time, and need wheelchair access go somewhere else.
Johnny Atkins
2 years ago
Policy issues, went to have tire repair when I returned a new tire have been put on with lifetime balance and valve stem I went ahead paid and left noticed there was no warranty went back and I'm advised I have to buy the warranty at time of purchase only 2 days later but no exceptions so I have a quote of $15 for tire repair that ended up being over $120 and I have no warranty this policy totally sucks
Corey Woods
a year ago
Called to get a quote for tires been on hold for 15 minutes and counting glad someone is getting paid buy the hour. They sure do not value my time......
Melody Conde
a year ago
Love the quick service. Went in for an oil change and it's my go to place for the price and the quality of service I get.
Kimberly Evans (Traveling food conoseuer)
8 months ago
The guys were nice and the job was completed in a timely manner.
Amber Petty
4 years ago
Me and my husband had a flat and where 15 mins away and called pulled in at 7:03pm and they close at 7pm and the manager and 3 employees stayed and repaired my tire I can't thank you so much and was in and out in about 30mins This is the 3rd time I have had a flat and the guys at the shop are always so kind and helpful and went out of their way to help me and my husband get back home safe on 3/10/2020
E Mattar
a year ago
They were friendly and got to the job right away. And we're quick and efficient.
Cheryl Gregory
4 years ago
It's obvious the worker are not here to work! I believe upper management needed to along time ago hire a new department manager.Doors open at 7 guys an when you are the only customer only getting 2 tires how long does it take walking around an chatting before ever bringing in the vehicle ahhh not 30 mins!!!!! I was the only vehicle here grrrrrrrr
Lisa Randolph
2 years ago
I asked a red headed man banned James for some information n he was bothered n very ill acting .Plus they charge to much except for oil changes . Tires n such get better quality cheaper elsewhere
Kelly Jarrett
3 years ago
Staff was professional and courteous. They did a great job changing my tire and placing my dummy tire back into my hatch.
lucas Alred
5 years ago
Terrible. I waited 2 hours to have one tire mounted. When they finally got it done the guy took off flying in my truck. Not to mention the final price was much higher than the price I was quoted
David Asbridge
a year ago
They were helpful and friendly but unfortunately they didn't have the tire size I was looking for
james jines
a year ago
Called for nearly two weeks, never answered the phone. It just rings and rings until service desk picks up then the try to send the call back to toe and repeat process.Service: Auto tire replacementService: Auto tire replacement
Holly Courtier
4 years ago
The guy that waited on me i give a 5 star he was very sweet and understood my situation but the place always so busy and watch for hidden charges on bill.
Markus Evans
2 years ago
This place is pretty good friendly employees they get the job done and they usually do it right but sometimes it can take a while
Barbara Dyer
3 years ago
I went in to get a battery for my car. They tested my battery to make sure I needed it. They also alerted me to some issues I need to address. It wasn't work they did, unfortunately.
Curtis Tuck
4 years ago
If your not first in line you'll spend a couple hours here. I'm going on little over 2 hours as I write this with 4 cars ahead of me and my vehicle just now pulled in.
paul carroll
5 months ago
The guys in the shop are awesome
Bonnie L.
a year ago
They was short handed but still got the oil change done pretty quick
Joey Hudson
5 years ago
Wish I could add negative 5 Stars. Two separate vehicles, two employee errors costing thousands in repairs. These guys suck.
Steve Coffman
5 years ago
Took tire to repair leak. Very profession, they rebalanced the tire at no charge. Nice to do business with.
Razer Credit (Razercredit)
4 years ago
Don't go here, if you do make sure they actually put your oil plug back, and be prepared for a long time inside the store, cause they get in no hurry to get you in and out! I go to Express Oil and Lube now!
Candy Carter
2 years ago
The wait was terrible, but they fixed the issue I had with my tire.
Bridgett Gammons
a year ago
Fast service and great price. AAA
Amber Quillen
2 years ago
Very quick & done a great job.
Cassi Cathey
2 years ago
Great service and fast. Thanks!
Joshua Amos
2 years ago
They really don't answer the phone
James Biggs
7 years ago
Just wont fix a tire if u have a lug nut missing