Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
trsrollr
8 months ago
This shop is one of the best I ve dealt with. Had them repair my front bumper and hood and color match my hard top. I will be using them again when I need paint and body.
Jennifer Demes
4 months ago
You will not find a better place than this.The owner went out of his way on two occasions to make sure my daughters truck was fixed 100% correctly..He spent hours dealing with the insurance company .who was terrible. Not only did he spend hours, Pam did too. You will not deal with a better person than Pam. She kept in constant contact with me. If you want someone to fix your car just right, then this is your place.Not only did they go above and beyond on two different occasions for by daughters truck, they did the same for my other daughters mustang! Thank you Rocky & Pam you truly are the best and such a blessing to your customers!!
Emily Bishop
2 years ago
Fantastic experience, highly recommend!My car had a strange scratch on the passenger side front door, possible keying. I went in for a free estimate the same day I called, and they had the estimate ready for me the next morning. The woman who answered my call and handled the process once I arrived was amazing and super helpful.I brought my car in less than a week later and only had to leave it for 3 days. The paint job looks phenomenal! I was blown away. There is absolutely no evidence of a scratch ever being there.Service: Painting
Diane Krumlauf
2 years ago
I had just bought my 2021 Subaru Crosstrek and it only had 340 miles on it. Unfortunately I was involved in an accident where the other vehicle clipped my left front bumper. My insurance company sent me to Covington s Collision. I went there the same day and Pam did the estimate and I had a vacation scheduled to drive to Cleveland Ohio. Rocky had me come in because he wanted to check and make sure it was safe for my trip. He pulled out the dent in the fender and re-attached it. No charge! Everyone I came in contact with were very friendly. They scheduled the repairs and said it would probably be there for four days. I dropped it off at 8:00 Monday morning and I got a call at 10:00 Thursday morning. My car looks brand new again. I m very pleased with the workmanship and the friendly caring staff. They were very sympathetic with the fact that I was very upset about my brand new car with only 340 miles was damaged. Great professional staff and absolutely the best workmanship. No sign of my car even being hit. If you need any body work I highly recommend Covington Collision Center. I used the Gallatin location.
Dusty Wilcox
a year ago
I have never been disappointed with the work I ve had done or others I ve referred to Rocky. Rocky is a solid guy and will take great care of you.
Sara Hasenfuss
a year ago
I got a door ding repaired here. The wait time to get an appointment was a little hefty, around 6 weeks, but it wasn't anything urgent so I just waited for the appointment. The work was great, but I feel like someone either drove my car home and smoked while in it, or they smoked in the shop with the doors to my car open. It was an unpleasant smell with visible ash in my car. I'm going to still give four stars for good work.
Jamie Higdon
6 months ago
Best body shop in Tennessee right here! Best in America in my opinion. Always honest and straight forward and great service and work.
Eddie Freeman
a year ago
Contacted Covington's to paint the roof of our minivan, they got back to me quickly with a fair price and a date to bring it in. Took it in and I picked it up on the date they said it would be ready. Very, very pleased with Covington's. This was not an insurance claim and many body shops only seem to want to work insurance claims. Roof looks brand new and I couldn't be more pleased. I highly recommend Covington's.Service: Painting
Bob Nelson
a year ago
First time I had to have my car's body repaired. Pam and Rocky were super nice and very friendly. Covington did an amazing job on my new bumper and my car looks brand new. I'd highly recommend.Services: Painting, Body & TrimServices: Painting, Body & Trim
Kevin Lawrence
a year ago
I know where to take my vehicle if I happen to need a body shop again. Rocky was awesome and very professional!! He explained all of the work they did. They even asked if I wanted some old paint chips touched up while waiting for paperwork.
G Covington
4 years ago
As always, great job. Rocky is always helpful and tries to save you money. I can trust that they are going to take care of me and my 4runner at a fair price. Highly recommend!
Levi Blaney
2 years ago
I pulled into the Covington Collision Center after I swiped my fender on a concrete post at a gas pump. It had left some bright red pain and some horrible looking scratches all over the fender.While they talked to me about my options the technician wiped the fender down with some kinda alcohol/mineral spirit and was able to align the broken plastic bits with his pocket knife. By the time he was done it nearly looked as good as new.Unfortunately with me staying at the Bledsoe Creek state park and only for 2 weeks, they were unable to schedule me in for a repair. If they took care of me that well and for free, then I'm sure their paying customers are in great hands.Services: Painting, Body & Trim
Andy Gray
4 years ago
Friendly staff and they do amazing work!!My truck was looks like it never was hit.I highly recommend them over anyone else.Btw... Also my truck was done a couple days later than promised... but of course we did have a tornado lol...they are also very good at suggesting ideas of who does good work for other things if you want done to your vehicle such as window tint, tires etc... but what also impressive was taking me to the rental company I needed to go to. If there was a 10 star rating... they would most definitely get that. Thanks y'all for everything.
Scott Wombold
4 years ago
Great service and very nice people. Did some work on my Range Rover today, and treated me more than fair. The car looks brand new. ( Even though it was a minor repair) I would highly recommend them to my family and friends.
Tim Hardison
2 years ago
Great people who fixed my wife's car after we were told by another body shop it was totalled. Rocky and his crew did a fantastic job at a very fair price.
Kelly Richardson
6 years ago
Excellent work on my wife's Cadillac. He called midway to let me know how things were going. Finished when they were suppose to and even washed the whole car, cleaned the wheels and shined the tires. Definitely a happy camper!
Cynthia Weldon
4 years ago
Super friendly staff. Tech took the time to explain autobody repairs and estimated time to complete them. Knowledgeable and helpful. I hope I never have to, but if I ever do need auto body repairs again then Covington's will be my first choice.
Jordan Dunn
2 years ago
Unfortunately they wouldn't take my car here because somebody had started the body work and didn't finish their work, but I've heard that they do good work if you're willing to pay for the total package: parts, labor, paint, paint labor and all
Audrey McCullough
11 months ago
Honest with us about the whole process and had my car back looking amazing! Highly recommend!Service: Body & TrimService: Body & Trim
Francis Nyarko
5 years ago
Honest hard workimg guys. Kept me updated throughout my repairs. Returns calls promptly and when i had an issue called Rocky, he took care of it, gave me a ride back to my work and delivered it to my work for me with the problem fixed. It was impressive.
Gary Youngblood
5 years ago
Took my wife's car here to repair the front end. They did a great job and fast turn around. Rocky will definitely take care of you!
Dennis Goldsby
5 years ago
Excellent job on my wife's Rogue... Not only was the work perfect, they turned it around super fast and we had the car back in 2 days! Highly recommend..
Mom of Two
3 years ago
Rocky Covington is one the sweetest people I know. Goes above and beyond for his customers, AND his employees. Best body shop for your car, and your pocket!
Nate Mullen
a year ago
Would not allow these goons to do any body repair to any vehicles of mine ever , all the works I've witnessed these so called collision repair goons do is work a toddler could do, shabby work with huge gaps in the fenders and new things come damaged, Tweeks
Tim Weaver
3 years ago
Excellent business perspective. Rocky made sure I was happy before paying him. Real conscientious about his staffs work and they did a great job.Service: PaintingService: Painting
Michael McCloud
4 years ago
The staff were very friendly and professional. They made this horrible experience a breeze and fixed my car to it s original state and I couldn t be happier
Troy Tompkins
6 years ago
Done in a timely manor and a great job on the repair and paint and washed and cleaned my truck inside and out thanks for the great customer service as well, thanks Guys
Caressa Dove
3 years ago
I've been here multiple times and they've all been so nice and caring. Will do anything to get you fixed up and ready to go in efficient time.
Jessica Fuller
4 years ago
Super caring understandable and friendly staff. Would deffinantly recommend to everyone!! They are flexable and do amazing work! Thank you guys!
Jamie D
5 years ago
Stand up guys. Did a very good job on my Nissan. Looks brand new again