Carter Automotive and Wrecker

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stacy Galusha
6 months ago
I had a new engine put in my truck. It took them 4 �/2 months to put it in. They wouldn't keep me updated on my truck, they screw up computer for push start and had to send it to ford to fix that problem. They screwed up my ac, had oil leaking on my exhaust, truck was smoking like a coil train, and the check engine light was on when I final did get my truck back. I kept taking it back to them and they said it was where it had been sitting for a while. So I took it to my mechanic to look at it and he put everything that was messed up on it down for me and took it back up there to them and they flat out told me they wasn't going to fix it. When all this was working fine until the engine blew up on me. I had to get my mechanic to fix their screw up which costed me another $4k and still added to it because I still haven't got all the bugs out from them. What should've been a $8000 job. They charged in the end $10k plus what I am having to pay to fix their mistakes. If I was you I wouldn't use them to put an engine in your vehicle if you want it done right or want it done in a timely matter, or someone that's not going to jump up their prices that you to pay or you can't get your vehicle back so they can sell them to make even more money off of them. Best thing to do, just don't do business with them.

  Doug Wendy
2 months ago
Love Carters Automotive has always been there to help me with advice or work on my vehicles. I'm very honest thanks guys for being you

  Our Happy Family's Vlog
9 months ago
Was passing through town traveling to west Tennessee when my car hauler trailer had a blowout. Down to my last spare, I did not want to risk another blowout. So I unloaded my 4x4 and decided to drive it to my destination. Being that all the tires were aired down and not road ready, I pulled in to Carters to see about getting the tires aired up. Jonathan stopped what he was doing and came outside in the heat and helped me get my rig road ready, no questions asked. It was such a relief to be able to stop and get such excellent customer service, especially when traveling with my family. Thank you for everything.

  bradley bush
5 months ago
I moved to Fayetteville and was looking for a new mechanic and found this place. They are knowledgeable and get you back up and running fast.

  Sandra Batten
a year ago
I am so glad my friend told me about Carter's now I have a great place to take my car. They are honest and very nice people there. I thought I was going to be out a lot of money with my air conditioner and they found that I didn't, the reason I say they are honest they could have told me I needed a air compressor like I thought but they told me what was wrong and fixed it and saved me a lot of money. That will be my place to go. Thank you guys Service: Air conditioning

  Miles Cole
2 weeks ago
Jonathan's always been a great guy imo.

  Paradise on Earth
a year ago
It was a blessing to come across this business , I needed my truck towed and they were very friendly, professional and did it in a timely manner. May God bless them always and I will continue to use their services and tell everyone about them.Service: Car towingService: Car towing

  Ramon Osorio
a year ago
This is a team of wonderful mechanics who deliver amazing service and treat people right! I m so impressed with the pride they take in their work and how they treat their customers. I first came across Carter Automotive over the Summer when I needed help changing out the tire on my truck. I have a bad back and stopped by their shop to ask for help with my damaged tire. I had no appointment, and they were busy. However, Jonathan and his team made time for me. He and his team repaired my flat and changed out the new tire and sent me on my way. I asked how much do I owe you? Thank you for your service, he said. I was touched in a way that s hard to explain but that s why I ll always come back to these folks. I had my 87 Bronco there last week and it would not start due to electrical problems. Jonathan and John put a brand-new starter and alternator on it. Even though they were able to get it started, they were not satisfied. The very next day they towed my Bronco to one of the best car electrical experts in town and did not charge me for it. They only billed me for the alternator and new starter.Bottom line I can t say enough good things about these folks. They are the real deal and if you are looking for amazing mechanics people with integrity, who stand by their word and service then Carter Automotive is the place to come.Thank you, Carter Automotive!Your loyal customer,Ray OsorioServices: A/C installation & repair, Tire change

  Rita Robertson
a year ago
I used Carter Automotive and wrecker service for a recent tow. I have to say their service was excellent from the initial phone call to the actual tow. So nice to deal with people who care and are courteous. Thank you.Service: Car towingService: Car towing

  BE LIKE JUATER
2 years ago
Carter runs an excellent honest and fair family business. I broke down 2 hours outside of town and not only did he give me a fair price on the tow he also made a quick on the spot diagnosis of what my car issue might be. Putting my mind at ease in the process because I guessed it was something way worse. He even offered to drop me off at my job interview the next day and pointed out the best local places to eat. This kind of service is unheard of. He took southern hospitality to a new level, my mind was blown . I plan on using him for all my auto issues while I m in town because trustworthy mechanics are hard to find. He s currently fixing my truck now. He got the part so quick, he s extremely considerate. I will recommend him to everybody.

  Mechele
5 months ago
I got my car in & repaired the day after I called. Haven't had any problem since.

  Jarod Mclaughlin
3 years ago
We are from out of state here for the weekend. We had a flat tire , we put on the spare and headed to town to get repaired. Then the spare blew out on the highway. Called triple A would have ended up taking them at least 3 hours. We called one tow service and they wouldn't help. Then we called Carter and they were Awsome! We asked if they could come air up our tire to get us to town . He listened to our story and then asked what size tire we have. He actually had a used tire that would fit. He came out got our tire took it back and put the used on on and brought it back. What great service! Super friendly guy! Very reasonably priced. Couldn't have asked for a better experience! Would highly recommend them! He saved our day! Thanks again!

  Drew Lingel
2 years ago
Affordable 24/7 towing! My family was in a situation where ALL of our cars had broken down, and they had just finished fixing one of them. I lived 3-4 miles away, but no way to get to the shop except walk! They didn't hesitate and offered to pick me up since I lived close by, but a little too far to walk. Very honest, friendly, and affordable car repair and towing. I would recommend them to anyone.

  Mike Moore
a year ago
This is the company you need to call. We had the starter go out on our 38 motorhome while on our trip. We called carter automotive and they were there to help us quickly. They went above and beyond to locate the parts and replace our starter. This was all done while sitting in a gas station parking lot. On a side note Jonathan s shoes looked so comfortable I went out the next morning and purchased a pair.Service: Engine repair

  Felicia K Burk
2 years ago
Two other mechanics prior to Carter Automotive and Wrecker attempted to fix my air conditioning. I don t have money to keep trying to fix something. Carter Automotive listened to my family s needs. I explained Scarlet (my daughter with Autism) likes to sit in the car with me while others shop. Jonathan interacted with her when we dropped the car off and now the air conditioning is cold as ice. It was actually a fan that needed to be replaced. Knowledgeable, efficient and great prices. I decided to get the car detailed while it was there and it smelled great and looked fabulous. I will trust this family with my car for all our automotive needs. The nicest customer service, too. A beautiful family with the customer in mind!

  Steven Henk
a year ago
Fantastic customer service. Broke down and needed a starter for our rv. Carter Automative came out right away, removed the old starter and worked tirelessly to find a replacement to get us back moving. Went above and beyond and was very reasonable. I never expected to break down in Fayetteville but Carter Automotive made the experience as best as it could be. I can t say enough about these guys. Stop reading reviews this place is what you need.

  Terry McCool
11 months ago
They were very friendly down to earth people. I drive a tow truck I was there to pick up a wrecked pickup truck they helped me get it out and get it loaded and I was good to go

  Bridget Gonzalez
3 years ago
I am out of state and bought a truck in Fayetteville that had not run for 14 years. I had John pick it up and take it to his shop. After a full tune up and oil change he got it running. He replaced all the whole brake system, changed the seal in the rear axel case, and all new tires. He was always available to take my calls, and did not pressure me to do work that wasn't essential. We even had some issues in the beginning meeting up with the seller and John was very flexible with us. I haven't even met the man but I will be sure to go and shake his hand next time I visit my brother in Tennessee to pick up my truck. Truly grateful to have found someone I could trust, and feel confident I got great service for a fair price. Strongly recommend!!Services: Tires, General repairs & maintenance, Auto engine tuning, Car towing, Brakes, Oil change

  Bigkuntry3585
2 years ago
Brought my truck in to get new tires, and they had them ordered and arrived the next day! He let me know as soon as they came in and had them on and ready to go before I could finish my work out! Excellent service and great guys to work withService: Part finding & extractingService: Part finding & extracting

  Sophia Archuleta
3 years ago
Came to the rescue when no other company would help. I was stuck in the mud for a week before I found them, they responded quickly and had the car out within minutes. Definitely doing all car repairs with them for now on.

  Becca Bryant
a year ago
These people are awesome I was in a bind it was late no debit card on me no cash and didn't have a tire that fit the spare tire rim and I forgotten to get m to regular sized rim out of my bf' parents car who were just leaving Nashville and it was 10min til closing the owner put his personal brand new full size spare trailer tire on my car until the next day when I could come back with my purse and rim and buy a tire truly awesome people this is a great family y'all should really check them out ....bet you won't do business anywhere else

  Mindy Jones
3 years ago
Very professional and eager to assist in the experience we had of doing business with them. Fair prices for the service they provided , on pinpoint time with communication between us and will definitely contact them again for future business and gladly recommend. Thank you guys!!!!!Service: Local haulingService: Local hauling

  Kevin Kimberlin
3 years ago
They took amazing care of me and my vehicle. Made sure I was safe and properly took care of my truck. Will highly recommend them to anyone.Service: Car towingService: Car towing

  Aariel Culberson
2 years ago
Very professional. Was able to help me bright an early in the morning. Very helpful. They are my go to. I wouldn't use anyone else. Thank you so much Carter Automotive and Wrecker.Services: Tires, Tire change, Oil changeServices: Tires, Tire change, Oil change

  Mimi Duh
3 years ago
I locked my keys in my car and wasn't sure who to call to help, I found the number for Carter's Automotive and gave them a call. Mr Carter came very quickly and got my car unlock. I will call them again without question!!Service: Car lockoutsService: Car lockouts

  Jennifer McBride
2 years ago
They helped us at midnight on Christmas Eve! Very nice & helpful. Idk what we would have done without them. Our vacation would have been ruined.Service: Tire changeService: Tire change

  Brandy Rudy
10 months ago
Jon always takes good care of us! He's our go to guy for our mechanic needs!

  Jesse Southworth
2 years ago
They are amazing they treated my spouse and daughter very well great customer service and there price is the best around.I will do all my business with them. Service: Tire changeService: Tire change

  Jason Baker
a year ago
Carter Automotive has always been good at taking care of my auto needs!

  James White
2 years ago
Great Shop would recommend to anybody, needed some brake work done and he get it done very quickly and had the car ready to go the next morning