Ford Collision Center of Elizabethton

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sherri Philips
a year ago
Very happy with the paint and repairs done here. Irvin was always helpful and knew exactly what the status of the repairs were each time I called. He was knowledgeable and helpful when dealing with the insurance company. He promised that my car would look brand new when I picked it up, and it did!I would recommend them to anyone who's vehicle has been damaged and needs body work.Services: Painting, Body & Trim

  Jennifer Johnson
4 years ago
I was very happy with the paint job. However, I had wax on the car that was not buffed out and on the windshield. Also, I had to fix the lower hose on my radiator because the clamp was not on it. I'm not going to use the company anymore for body work.

  Teresa Ell
4 years ago
Beware. Get everything in writing and do NOT give them permission to deal directly with your insurance co. They will not communicate with you at all. They altered the original estimate and fixed my mustang the way they wanted to based only on conversations with the insurance company. They were incredibly RUDE to me on the telephone and slammed the phone in my ear. When I asked about what is going on, I was told the person who I had been dealing with is no longer there so there was nothing they could do......Really? Take your car to somewhere who wants to provide you with service and not just your insurance company. Do NOT take it here unless you like very bad customer service.

  Steven S
4 months ago
Previously was happy with the service, but recently the experience was bad. Car was left in lot unlocked, communication was terrible, and were a bit rude about it

  Alex Sparks
a year ago
They repaired the rear bumper and replaced the trunk and tail lights on my car. It was a pretty quick and painless deal.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Nataliya Chibizova
4 years ago
Outstanding service! They did great job on fixing my car and handled all bureaucracy work with insurance company. 100% recommended.

  Matt/Kennedy Gentry
4 years ago
The detail on my car was amazing & totally unexpected far exceeds expectations & staff was amazing for such an unfortunate event as an accident with your vehicle they sure returned it like new!!!

  Shane and TIFFANY ROBBINS
7 months ago
Great place to get your repairs done

  Kelly Campbell
2 years ago
The detail on my car was amazing & totally unexpected far exceeds expectations & staff was amazing for such an unfortunate event as an accident with your vehicle they sure returned it like new!!! Hats of toJosh and Justin.Service: Body & TrimService: Body & Trim

  Shane Holly
2 years ago
Great work, just took forever for parts to come in.

  Marian Peters
5 years ago
Very friendly and awesome mechanic's very helpful..

  Dwight Parrish
5 years ago
Great repair. Goood finish

  Elizabeth TaylorHooker
2 years ago
Little slow getting parts

  mark rice
2 years ago
Great

  Crystal Honeycutt
8 years ago
Highly recommend!