Advance Auto Parts
4.3 (116)
1311 W Main St, Decherd, TN 37324
(931) 962-4736
stores.advanceautoparts.com
Claimed
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Randy Thomas
3 weeks ago
Needed wipers, it was fast and easy transaction and he installed them
Lauren Bryant
a year ago
Any time I go into Advance Auto I'm always greeted with a polite hello and asked what I need help with, but the last time I went I needed to get my alternator checked and the fellow that checked it for me was so very nice and gave me some tips for some other things I was curious about on my vehicle and then he noticed that my battery wasn't properly secured and I had mentioned my children earlier in our conversation and he went out of his way to make sure it was bolted down properly and tightened my battery cables as well! I'm awful with names so I can't actually mention his name. But I really appreciate his extra effort to take care of what I needed
Katrina L
2 years ago
I went in to buy Antifreeze. Car was dangerously overheating. Advance Auto Parts -- the best part is the people. After purchasing an employee assisted with taking the 3 items to car. He opened and carefully began filling the product to car. He checked to see if I had the heat turned on; which I did . I remarked on his fingernails. They were the most clean that I'd seen on an Auto parts clerk. I will return to this store for parts and service. Thank you. I rated 4 only because No one is perfect but he was pretty damn close. I appreciate the courtesy.
donald sharpe
5 years ago
These guys always treat me well. However, when my daughters go in there, they aren't very helpful to them, and they are the ones who need the most help. This was shocking to me as they always treat me so well. It may be guys I never see that work a different shift, or it may be because I'm a 45 yo man that knows what he's talking about and my daughters are 17 and 19 and don't know anything. I really wanted to give them a five until the other day when they wouldn't help my girls....
Dreama Cayce
3 years ago
I had workers opened the door for me going in the store. Right when I walked in a young man helped me instantly found what I called for and went outside to help me out. Excellent workers and friendly service definitely will be back.
Terrie Coleman
5 years ago
I went to Advance Auto Parts today. I needed a brake light and new windshield wipers. Cody assisted me. He was very helpful! He took the time to install the wipers and the light for me. I really appreciated that!!
Paula Bellomy
5 years ago
How awesome! Came in to buy a low beam bulb - but THEY installed it free and worked with me til it was right! I LOVE excellent customer service! Thank you!
Jeremy Kidd
5 years ago
I prefer this place over autozone or O'Reilly. Staff is always helpful with battery issues, headlights or windshield wipers. They can do a battery testing, starter testing all for free. They have a battery charging station inside that is free as well.
L Z Johnson
11 months ago
Good store. Didn't have the item I was looking for.
Sam Duncan
5 years ago
I was an employee here, an RPP "in training" I was discriminated against. It was the purest form of bigotry even seen and an on going investigation through corporate. These kids who work here know next to nothing about vehicles, theres no requirement for automotive knowledge to work here.Anyone can work here that meets the requirements.The requirements being :Bow down to the AGM and turn your head to his racist and snide remarks.Apologize for things you didn't doDisregard the AGM anger issue (AAP should offer anger management)And UPSALE UPSALE UPSALE.When you go in there to buy a battery, watch them try to sell you a "battery protection kit" which all it does is keep corrosion down. Here's a way to do that for 1 cent, tape/glue a penny to the terminal.They would try to sale an Eskimo ice cubes, they will tell you anything to sale you something. Next time you go, gather some knowledge and see if they can answer your questions, I bet they can't.AAP its self isn't a bad company but this group of Goons is.They care nothing about customer service and even the AGM will admit it.
Jerry Hall
2 years ago
Most of the time.. they have the part's that I need and they also check to see if they can give me the lowest price.. like in the sale paper they have.!
Kathy Cook
2 years ago
They always have my online order ready to be picked up. Fast and friendly service.
Sevin H
7 years ago
Usually a good place to go for auto parts but the last couple times I've waited 10 minutes or more to be checked out.
Kevin Cronin (Kevin Cronin TN)
4 years ago
They couldn't cross reference a filter. AutoZone didn't have it in stock, but did find a WIX number.
Jason Darnelll
2 years ago
Bit on the high side but always have what you need for the most part
Jeremy Partin
3 years ago
So far not had to take any parts back since I stopped going to auto zone
Isaiah Bryant
4 years ago
Great service. Easy to find parts and tools, etc.
Gary F
a year ago
Very knowledgeable staff and very courteous.
Ronda Kelley-Gee
7 years ago
The employees are always eager to help find what you need, not point or say ' over there'.
Troy Winton
4 years ago
Good Auto parts store to find handy stuff that's reasonable!
D. Michael Campbell / Rainwater (Alpha Phoenix)
2 years ago
Very friendly and helpful staff! Thanks y'all
Timothy Russell
a year ago
Very friendly and helpful service.
Thomas Beasley
5 months ago
Very frienly
Richard Chandler
2 years ago
Perfect the guys were helpful and genuine
Sarah D Caldwell
a year ago
The manager was super helpful
Kayne Phillips
3 years ago
Usually have what you need and are knowledgeable about it.
Jeremy Pickett
5 years ago
Always the best help with what you need
Toni Edwards
6 years ago
Help me find what I needed and put it on for me very friendly...
HEATH STEVENS
4 years ago
Good place to go for your car needs
Leslie Harrell
4 years ago
The staff is very knowledgeable