Liberty Auto Sales LLC
3.7 (57)
1726 N Washington Ave, Cookeville, TN 38501
(931) 520-6200
libertyautosalesllc.com
Claimed
Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Charity C.
a week ago
Matt and his team went above and beyond to make sure I was informed and satisfied. Liberty Auto Sales is #1 in my book for affordable, dependable vehicles!
Faye West
3 months ago
The sales and service are second to none...thanks to Matthew Garrett. He has done what he said he would do, made sure my safety was priority n then some. I cannot say enough about this hardworking young man. Choose Liberty n Choose MATTHEW GARRETT. Sincerely Faye West.
Travis Pryor
8 months ago
Love this place. Great owners. Bought 3 vehicles now and will be a lifelong customer. Check these guys out if you need a ride!
Nascargal14
3 years ago
Awesome family, Honest, so easy to deal with. Great place to buy a good pre-owned vehicle! Thanks to Steve and Matthew... Highly recommended!! Awesome prices
Becca Bray
a year ago
We needed a reliable, used vehicle with decent amount of miles and looked everywhere. I found this business through Google, so my husband and I went to check out their inventory. Paula is a Saint and helped us through the entire process. She never tried to upsell us or talk us into anything out of our price range. She told us we were more than welcome to have it inspected by anyone we wished, we drove it several times before purchasing, and she even worked with us on the price. She told us absolutely everything upfront. She encouraged us to check car fax (which is linked on ALL of their vehicles on their website) and even looked through it with us to disclose anything and everything. She was more than thorough about what the history of the car was as well as everything they had fixed on it (with paperwork proof). We checked everything out and decided to go for it. She was so sweet and we went through the entire process of buying a car in no more than an hour! I was prepared to be there all night. Highly recommend doing business with them if you re looking for decently priced vehicles.
Teri Key
a year ago
We just bought our daughter's first car here today!Best experience ever! Steve and Paula were fantastic!Would highly recommend to anyone!
Dustan Myers
2 months ago
THIS IS A REALLY GREAT AND AT THE SAME TIME REALLY REALLY FREAKING AWESOME CAR COMPANY TO WORK AND DEAL WITH!!!
mark harden
a year ago
I bought a 2011 Nissan Altima here a few weeks ago. First 3 days after buying it turned out alternator and battery were bad. Then I take a vacation for a week. Get back and repair my new car, and on the second day of driving it it threw a rod. I wasted $3500 buying a car here that made it less than 500 total miles.I ll update this because the owner replied. They made no efforts to assist or make it right and I had it install the new engine 100%on my own. They said you bought it so you are on your own. Stay away
Kelsey Larae
5 years ago
Matt was extremely up front and honest about the conditions and the origins of the vehicle. The price of the vehicle was spot on with what KBB had it valued at and he assured me that he had a mechanic inspect it for issues. I felt really comfortable making such an important purchase and I love my car!
Eleazar Velasquez
5 years ago
Spent a day with a friend driving out here to get a vehicle he was promised. The dealership knew we would have to drive out there and still agreed to business with us. An hour into our drive we were told that they decided to sell the car to someone else. It just shows me that this dealership could not care less about integrity and honesty. If you choose to do business with them understand who you are getting in bed with
Alex Hoffman
3 years ago
Be very careful with what you buy here. Customer service is great but the cars can be time bombs. Not to mention that prices here are decent at best. Bought a 2012 Altima and these are the issues I had within the first 2 months:- Oil leak (had to replace oil Cooler seal).- Water leak (had to replace water pump).- Car/Transmission shudder (Liberty had used the wrong CVT Fluid on this car's transmission and we I had to do a transmission flush & refill with proper fluid).In total, I had to spend ~$1500 fixing this car. You'd be better off going to another place where cars are more reliable.
Shannon Duncan
5 years ago
It's a buy here, pay here place, but the Garrett's are decent people. The vehicles are relatively decent--buying any vehicle requires a certain amount of know-how, so as long as you're careful, you can avoid a lemon. Pay exactly as agreed and there won't be any problems. Simple.
Marklyn Gauvin
4 months ago
I wouldn't recommend any one to this so Called car dealer
John Mabry
a year ago
I have bought several cars from Liberty Auto Sales. They are fair and friendly to deal with.
Caleb
4 years ago
I purchased a vehicle from Liberty Auto Sales in June of 2018. When test driving the vehicle, it appeared to run smoothly and was in average condition for the mileage, with no warning lights illuminated on the dash. Test drove the vehicle for approximately 5 miles. Decided to purchase the vehicle based on previous searches on the internet, price, and the first impression the staff made (seemed like very genuine, nice, and honest people). After purchasing (paid cash) and halfway through my two hour trip home, I noticed the traction and stability control lights were illuminated on the dash. I continued driving (my mistake) and took the vehicle home, thinking perhaps it was simply common to this vehicle since it was older and high mileage. Our county still requires emissions testing, and upon taking for the emissions test after returning home, was told check engine light was not illuminating at all (during startup cycle or...ever). After pulling the bezel on the dash and inspecting the light, discovered SOMEONE HAD TOTALLY REMOVED THE BULB FROM THE CHECK ENGINE LIGHT. After replacing the bulb...yep, you betcha--CHECK ENGINE LIGHT ON. Instant trips to the mechanic to replace oxygen sensors, cat converters, etc. to even be able to pass emissions testing and legally register the vehicle. Mucho $$$$. Can't say for certain this dealer pulled the bulb themselves (as vehicle may have been purchased at auction), but I was told by the dealer that a relative of the dealer used/drove the vehicle for weeks before selling. And their 'Toyota guy' (mechanic) checked it out.Either way, they absolutely knew check engine light would've been on had bulb not been removed, and someone had obviously pulled battery cable to reset computer prior to me test driving knowing it would take several miles for computer to reset and illuminate warning lights. Probably the oldest trick in the sneaky dealer handbook, and I learned this lesson the HARD way. Look ...car is old and has high mileage, I get it. And I love to support local, small businesses. But that stunt, was simply bogus. Not cool, not cool!! Should've spent a little more and purchased from a reputable dealer. Buyer beware!!! It certainly has cost me.
Jeffery Tome
2 years ago
. Haven't had the car 3 months it broke down, and the cost is almost $1,500.00 to fix it. We paid cash for the car, that was a mistake..will never buy nothing from here again. Waste of $8,000
Luke Nikazy
5 years ago
Recently made a deal on a car with liberty auto. We agreed on a price and i told them i would be there later in the day to drive and pay for the car . I live about an hour and a half from cookeville. I Drove over 100 miles before leaving for Liberty auto to collect money and pick up a friend up from work early,so he could go with me and drive my vehicle back. I called matt at 3:00 to make sure the car was still there and told them i was on the way. At approximately 1 hour of driving to liberty auto i got a call to let me know the car i had planned (not only my whole day but a close friend and my families day around )had been sold out from under me twenty minutes before i pulled in. Overall a business with no real integrity. They are only concerned with making a sale , and not taking care of the customer.
Chuck Seals
a year ago
Has to be the greatest people. I've ever dealt with true honest and really good selection of trucks and cars. I couldn't be happier with them.
Joseph Crouch
6 years ago
Amazing staff! Super friendly! They are very up front & honest, easy to work with! I have purchased 2 cars from them & they treat me like family.
Sacha Boswell
6 years ago
They sell junk used cars even though they appear to be nice on the outside. Make sure you get the vehicle checked out by a real mechanic before purchasing one.
Ashley Stilts
3 months ago
Dishonest and sells junk cars.
Pamela Baker
3 years ago
I was really needing a better vehicle. From start to finish, everyone helped make it easier for me. I really recommend shopping here for a new ride.
Dewey Howell
5 years ago
My mom bought a car here and they were the nicest people to deal with. Super friendly.
Stephen Szotek
5 years ago
Great place to find a vehicle for low downpayment but a little high on monthly payments. But very dependable vehicle's.
Nathan Stout
5 years ago
Great customer service great vehicle I go back for another thank you all for the good truck I would refer y'all to anybody who needed a vehicle
Mariah Carmack
2 years ago
Had a great experience and am now a proud owner of a Toyota prius.
phatjohnny carter
a year ago
VERY DISHONEST PEOPLE TYPICAL SHADY USED CAR LOT BUYERS BEST BEWARE
Randy Thompson
6 years ago
Trustworthy, helpful and honest! Will be buying my next car from them!
Tom Lamb
3 years ago
Good vehicle at a great price. Great experience.
M Telehany
4 years ago
Easiest place to buy a used car! Definitely recommend!!