AutoZone Auto Parts

4.5 (686)

  558 S Willow Ave, Cookeville, TN 38501
  (931) 526-3649
  autozone.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joshua Zent (JZ)
2 weeks ago
The Algood store just seems to be better managed than our other parts stores. The employees are always helpful more so than just looking at a computer to give an answer they have knowledge outside of a program. They generally stock a tremendous amount so no need to run to 50 different places trying to find something. Highly recommend.

  spoofer44 OK
a month ago
Came in needing a new battery. Employee was really nice the whole time. They didn t have the battery I needed. They said they could upgrade with a courtesy discount, but for some reason didn t answer my question about what the courtesy actually is.

  Tonya Holman
2 months ago
Cashier could have been nicer. I got what I needed, but nobody offered to help me make sure I got the correct bulb. They helped the guy next to me who came in after I did.

  OCDetail AZ Ceramic Coating
2 months ago
Got me covered every time. The new guy Travis is the best, the extent of his care to get what's needed is great. Wish they all had his care and customer service.

  Wood Family (Barefoottravelers)
5 months ago
A little slow today but they worked fast to get to us. Clean store friendly people

  Lydia Hogan
4 months ago
Thank you Kyle & the other gentleman I talked to. Y all are truly Godsends. Living alone and not having an extra hand for things. It s always an inconvenience. So thank you so very much for helping me.

  Elijah Castelli, Team Castelli
a month ago
GaryWayne was a phenomenal help to us. Assisting with the 3 year warranty on our battery and replacing the old battery very grateful for GaryWayne and Autozone

  Karen Dunford (Jeanne Bug)
4 months ago
I always get more efficient service at the Auto Zone than their competitors. The employees are very helpful and if they can't fix the problem, they direct me to someone who can.

  Roberta Lacken
3 weeks ago
Service was good, called ahead and what I needed was ready for me when I arrived! Recommend.

  Scott Herman
7 months ago
Dennis was extremely helpful in testing my battery and getting it replaced on the spot. He gave me very good advice on which was the best for my needs, and even changed it out for me. He was very careful to explain the details of the warranty.

  Jana Jones
8 months ago
Great group you have here. Always willing to help, very courteous and friendly.

  Figgie Figueroa
a year ago
I'm traveling and I noticed a oil leak . Google autoparts and this was right on the exit from the highway I just love it.Mr Harris was amazing great customer service!!

  T Davis
5 years ago
Staff is extremely helpful and patient. Made sure the parts I bought were correct before I left. Sometimes it s a bit crowded and with the phones ringing, it s overwhelming for the employees. Prices are reasonable and cheaper than nearby competitors. Easy to find things in the store, well laid out. Always my first choice for automotive accessories and parts.

  ishinpoo
7 months ago
I had a windshield wiper clip break, and I couldn't get it to come off. Gary Wayne Smith helped me and was able to get it off for me. He saved me a lot of time and money as I was going to take my truck to the dealership had he not fixed it. Thank you Gary!

  Jus
7 months ago
Typically not much of a wait in line, they have lots of choices for different budgets and mostly knowledgeable about questions I have. Their reward program out weighs all other auto parts stores and some parts have lifetime warranty.

  Ryan Scott
a year ago
As a technician having a parts store we can rely on is important! Mikey always makes sure our parts are delivered in a timely manner, always goes out of his way to ensure the parts get to the correct tech, and always makes sure that if we have an issue it gets resolved quickly! He takes that last part personally! Everyone needs a Mikey!Thank you!

  Crystal Holloway
3 months ago
Could not get any help after standing there forever.

  Johnny Schneebs
a year ago
Eugene is as the man for us today. Came in with some questions about a bit of electrical work on our jeep and this man hooked it up. Fun, knowledgeable, positive, informative. I don t have enough good things to say about him and the service he provided.If you re in need of ANYTHING from this location, ask for the Old Man .

  Sonya Young
7 months ago
Sometimes they are good as gold but, sometimes there a group that works there that are just rude as hell

  Heather G.
a year ago
Wonderful! They gave me continued assistance until the issue was resolved. Very polite and patient with my car ignorance. They went totally above and beyond. I'm so impressed!

  Andrew Callender
a year ago
Gary Wayne Smith did a fantastic job of helping me today! I needed to replace a bumper clip and he worked to find the perfect part. Such a small detail, not everybody would have taken the time. I'll look for him next time I need anything!

  Amy Borges
a month ago
Went and had what we needed ready and waiting!!!

  greg scott
a year ago
They always take care of us. Super fast parts delivery. Serena always goes above and beyond to be sure we have what we need as quickly as possible.

  Jennifer Frady
a year ago
Always a good experience here. This visit i had some break parts to get as well as some in store shopping too and the guy I got the brakes from was super nice and got my coolant and stuff from the floor so I didn't have to go searching for a bit lol

  Mikie Van Pelt
3 months ago
Didn't have what I needed. Went to O'Reilly's

  Patricia
9 months ago
Always helpful and if they don't have what you need in stock they can usually get it the next day

  Denny Crane
a year ago
Very helpful employees. Rodney checked my battery, and let me know I needed a new one. After purchasing, he installed it. Truck is running great now! Thank you!

  Kris Junt
a year ago
Traveling from Washington state when check engine light came on. Stopped at this auro zone and Jannie was so very helpful and understanding. Gave us the name of a Mobile mechanic that came out right away and helped us. I wish every auto zone had an employee like her.

  Singing girl 06
2 months ago
Nick and his team are awesome

  Suzanne Guinn
2 years ago
First time (around 7/2021):I bought a new water pump, and coolant. When I put it on my truck, it leaked. So I also lost the jug of antifreeze I bought. I went back the same day to exchange the pump for an identical one, no biggie..except I forgot to take the studs for the fan out first. I took the pump in and told the man behind the counter I needed to exchange it because it leaked, but needed the studs out first. He told me to "take it back to where I was working and take them out. Then bring it back for an exchange." I stood there in shock for a minute, then asked if he had something I could borrow to remove them since I lived in the neighboring county. Then he pulled out pliers and removed them. He exchanged it for another, but wouldn't replace the coolant I lost on the defective part which I feel is poor customer service. Especially after the earlier remark over removing 4 studs.AutoZone, next time maybe I should try somewhere else because that was disappointing.*****After I left this review the store manager reached out and apologized. He also replaced the coolant.****A few months later, different car...10/2021 Another one of our vehicles water pump went out. It had a lifetime warranty from AutoZone. We took it off the car, exchanged it with no issues. Installed the new one, and it broke during the test drive. Unbelievable! They don't have another one in stock, so atm I'm waiting for one to arrive. Maybe try somewhere else for water pumps, unless you just enjoy taking your car apart, losing coolant, and reassembling the car multiple times. Although so far they have honored the warranties. I'd prefer to only do it ONCE!!!

  Opening Hours

Monday 7 AM-9 PM
Tuesday 7 AM-9 PM
Wednesday 7 AM-9 PM
Thursday 7 AM-9 PM
Friday 7 AM-9 PM
Saturday 7 AM-9 PM
Sunday 8 AM-9 PM

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