AutoZone Auto Parts

4.3 (297)

  632 W Main St, Cookeville, TN 38506
  (931) 537-9096
  autozone.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Micah Kreischer
2 weeks ago
Came to get a quick part 20 till they closed and doors were locked and guy standing in there ignored me and still had 20 minutes till they closed. Pissed me off , some people got stuff to fix ! Algood auto zone.

  Casey Smith
2 weeks ago
I really hope someone in management sees this. The gentleman named Harley is absolutely wonderful! He not only was very nice and knowledgeable with assisting my husband and I with the best headlights, but he then offered to change them- if he was able to. He also called my husband by name, which is HUGE CUSTOMER SERVICE WIN! He changed both headlights in just a couple of minutes (which would have taken us at least an hour, as we aren t car people.) Harley needs to be recognized for his kindness and that made us feel valued as an autozone customer.

  cliff venters
4 months ago
Past crews were great. I was in on 12/11/2023. I stood at counter for 20 minutes just trying to pay for items I had selected myself. No one ever showed up. I finally put all items on counter and left. Service is not what it used to be at the location.

  Miranda Wilson
2 weeks ago
They always take the time to answer my questions and double check that I am buying the correct items for my vehicle. I always have them double check the oil filter because I sometimes get the numbers confused thanks to my adhd. They also go above and beyond and ask if I want my windshield wipers installed. I never feel talked down to because I am a woman.

  Kaye Autry
a month ago
I stopped in to get windshield wipers and installed the guy helping me was very helpful the price like to have knocked me out my boots over $80 but I got the best ones

  OCDetail AZ Ceramic Coating
2 months ago
Travis, the new guy, love his customer service and dedication to the customers and the effort he gives to make sure I get what I need.

  Shawn Detwiler
7 months ago
My windshield wipers broke this morning in the rain. Anthony got me fixed up quickly with new blades and installed them. Excellent service! They also took great care of my husband last week with a battery and found out it was still under warranty.

  Joshua Keene
6 months ago
I haven't been in an auto store in a long time. I normally just take my car to the dealership. But I didn't this time! Long story short, I came in for some radiator coolant and a cabin air filter. I went to the back of the store and got the coolant, completely passing the cabin air filters . I went to the front and asked if they had a cabin air filter for a 2018 Mustang Gt confidently as if I were a regular at the store . The young guy at the computer looks it up and shows me what they had. I picked the one I wanted and he said, "Let me go get it." Locking eyes with me for a moment as he walks almost to the front where I came in and grabs the filter . He knew I felt embarrassed and ashamed. He stayed silent like a true professional . In other words, the employees are patient and helpful .

  Eddie Maddle Jr
a month ago
Very helpful staff. Love the loan a tool program

  Tina Crowe
5 years ago
Great store, with super nice employees. I went in looking for item and the clerk behind counter offered to help right away. Then he put them on car & when one of them didn't fit properly, he figured out the issue quickly and with no fuss. Great store!

  Matt Meadows
2 months ago
Harley helped me find exactly what I needed plus more.

  Chris Dodd
4 months ago
Always great fast service and the parts I need.

  Wood Family (Barefoottravelers)
5 months ago
Clean store was able to get the right belt we needed

  Tony Paz
3 months ago
Nice staff willing to help you out

  Jessica Crisp
2 months ago
Had ice melt when everyone else was sold out!!

  Kathy Elbert
a year ago
A big thank you to Remington and the rest of his team for helping me to test and recharge my car battery. They went above and beyond to help me out and even helped me reset the anti theft system when I triggered it restarting the car. I highly recommend Algood AutoZone and their team of friendly, patient, and hard-working staff.

  Steven Wangler
a year ago
Helpful staff and dedicated people. Just a Lil crowded and need to boost up their loan a tool supply a Lil bit. Everything has always went well everyone I shop their.

  Allan H.
a year ago
Good clean store in a good location. You can find most anything for your car easily. The prices are competitive and the workers at this Algood store are helpful and friendly.Car Batteries:They do a good job with testing our car and truck battery when needed (to see if our vehicle has an alternator or battery issue). And, they are good about helping to change out a vehicle battery if needed (no charge).Windshield Wipers:They are good to install wipers if needed (no charge).

  Patrick Tommaso
2 years ago
Great stuff super friendly very knowledgeable. On my last visit I was told my fuel injectors came in and they did not I had ordered refurbished ones and Eddie who I assumed was the manager told me he stays true to his word and gave me a brand new fuel injector off the shelf since my refurbished one did not come in. He could have easily told me sorry your parts not here and sent me home but he went out of his way and took a loss of profit to make sure my car was up and running that day.

  Gato Musica
2 years ago
Wow this lady is something else can t believe she s the manager too funny! People that don t want to take care of there customers shouldn t even work in a customer base setting let alone obtain such a position! Been going through this place for a long time and I think as long as we know the exact info she don t want to try to help you figure it out! Even after I told her hey I actually have an account and we could look it up by my phone number honestly disappointed by this time it was more for advise on your next customer still it s my fault she don t know how to take care of the customer good luck to other customers she don t know how to think about looking up your account wake up do your job it s not the customers job or any other employee it s or job as a manager

  Rhonda Hahn
a year ago
I had bought a 2020 VW Atlas.. witch the dealership couldn't find a rear wiper that was messed up when i bought this car 5MOS ago and was told that the wiper arm and blade would be replaced..At Algood autozone Frank Carmack did not quit till he tried several times with different techniques of his own, I was very impressed and very happy to have a beautiful rear wiper.. I've made several calls and went to several places.. this wiper looked like it was 50 years old.. Thanks so much to Frank you are the BEST

  Rhonda Fields
a year ago
Staff is ALWAYS very helpful & considerate to ensure I don't need any further assistance in any part of my shopping or future use of products that I have purchased while there. Thnx ~R

  Jonothan Huettner
a year ago
Tucker. Grey shirt. Amazing. 16 years. Life saver. Store was good too, my ball bearing part was in stock. Nice and clean as it should. Another auto zone didn t meet those standards. Maybe it was a used return.

  Scott Winningham
a year ago
I wish that Advance could get my order right just three times in a row! They have great staff, friendly and helpful, but just can't get it right

  Travis Smith
a year ago
Got the wheelie bar and vented roasters fir grannies jazzy. Dont buy the telerscop magnit mine broke. Good wheelie bar!

  charles gaby
4 years ago
Long lines, takes phone calls as if they are next in line.(. looks up parts for them while you wait). Poor service, probably good prices, but you d better be prepared to wait, and wait. Today a new one; while in line a new register opens and clerk waits on last person to approach the counter. Never again, O reilly s 5 minutes away.

  Jim Trouten
5 years ago
Algood AutoZone crate management the lady in there she knows her stuff she's a great manager she does a great job been dealing with her for a belief 7 years sorry I couldn't tell you her name I'm real bad with names but you'll be able to tell very knowledgeable to lead you in the right direction no matter what hope this helps

  Jessica Brooks
9 months ago
Great prices and a good selection especially considering the smaller area.

  Josh Loftis
5 years ago
Autozone is a pretty good local parts house. They price match about anything. Which is nice when your buying as many parts a month as I do. They could do something about desk help cause you will wait awhile to get your parts. So the only bad thing is they need a larger staff. Other than that they are great.

  Amber Brown
3 years ago
We were traveling and had a bad bearing on a boat trailer after all the repair shops had closed. These guys were awesome and helped with all the parts and tools we needed so we could get back on the road!! Best auto store in America!!!!

  Opening Hours

Monday 7 AM-9 PM
Tuesday 7 AM-9 PM
Wednesday 7 AM-9 PM
Thursday 7 AM-9 PM
Friday 7 AM-9 PM
Saturday 7 AM-9 PM
Sunday 8 AM-8 PM

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