Trantham's Service Center & Wrecker Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ronald Hartsock
4 months ago
Had a issue with my alternator going out on my car and being stranded 2 hrs away from home and they got me back on the road with a new alternator and they was great on the price of part and labor and was back on the road in less than 3 hrs and couldn't have been helped any better by anyone else. Really appreciate the service and will be going back to them if any problems arise in the future.

  Cedric Mitchell
6 months ago
I wasn't prepared for all I needed done, but this shop did a wonderful job of updating me at every turn & did all they could to get me back rolling. Even with one last issue they weren't able to take care of, they were able to provide a specialist to help address the issue. The greatest thing about this business is their wonderful and caring demeanor led by the greatest shop office manager ever. Amy was the best!!! I recommend Trantham 10 out of 10!

  Mary McKinney
2 months ago
I am beyond happy with the customer service and quality the repairs done on my car. I now have a new repair shop for my car. Thank you Tranthams! I'll be back.

  Billie Jetter
8 months ago
I called two weeks ago to set up an appointment for ac work on my car. Asked how long it would take they said two days and told me a date they could do it, and quoted a price. I told them that I couldn't be without my car for longer than the two days and I would drop my car off late on the evening before the day so that they would have two full days to do the work . I also explained that I would be renting a car during those three days so I needed the work completed. The lady told us no problem. So after I dropped my car off to them late Wednesday evening. I went and rented a car. Fully expecting my car to be completed on Friday. Well they called me this morning ( Friday) and they hadn't even started the repair to my car and they said the price jumped 200.00 dollars. They said it would be Wednesday or Thursday of next week for the repair to be completed.I told them not to touch my car. I would pay them what ever Was due for them just looking at it and I would find someone else to do my repairs. So there lack of professionalism cost me a 3 day car rental for nothing . I will not be using Thranthams for Any more car repairs. When I picked up my car I didn't even get an apology. Why set up appointments with customers if you are not going to honor them.

  H. Taylor
6 months ago
Excellent service. It's an Honest and affordable, family business. We've been going there for years and continue to drive back there despite moving further away.

  Bill Joe
4 months ago
Best mechanic's & fair pricing, theyvalways keep you aware of pricingFast service

  Keith Fawcett
a year ago
I moved to Ringgold about four years ago and have been going to Trantham's for all of my car maintenance on my two cars. All the crew are reliable, dependable and do a great job. I can tell you that there have been times I have asked for service and they inspect the component and tell me I don't need it yet. I appreciate their honesty and integrity. They deliver prompt, cost effective and excellent service. Thank you David and the crew.Keith FawcettServices: Brakes, Oil change

  Shana Morris
4 months ago
Tranthams went Above and Beyond to help us!! Wonderful People and Outstanding Mechanics!!

  Em B
a year ago
UPDATE: This following paragraph still rings true into 2023! Just had my vehicle serviced for an issue with one problem, and they figured out the single cause that ended up also fixing EVERY SINGLE other issue that I didn t even come to have fixed this visit! My car is working perfectly now. My entire life banks heavily on reliable transportation. I can not express my gratitude enough.I refuse to go to any other mechanic. These people have always given me honest and straightforward advice and service and prices are heavenly affordable. This place has gone out of its way to assist me with my vehicle problems even during times when they don t even financially benefit. I wish I had all the money in the world so I could just find excuses to take my vehicle to them. I ve had so many mechanic chains try to sneak in charges by claiming I needed my oil changed when I didn t and saying something needed replaced that was never broken, and Trantham s provides that security and peace of mind every single time, which is INVALUABLE when going through the stress of vehicular trouble.They really know their stuff!

  Ren
a year ago
Been meaning to leave a review for this place for months and kept forgetting - I was traveling alone cross country this summer and got stranded in East Ridge with a brake fluid leak with no place to stay or friends/family to call. I found Tranthams on Google and went on a whim, they got me fixed up within the day and back on the road, even cost a bit less than my original quote. Everything has been running great since, thank you!Services: Auto engine tuning, Brakes

  Jeanne Wood
a year ago
So far my Chevy Traverse has been there 3 weeks supposedly waiting on a part. It's been 5 days since I last called to check on it until yesterday. The girl answering the phone was so hateful and disrespectful I went off. They have one day to get my truck fixed or I'm taking it to Chevy. I will never use this so called company again. Your not going to disrespect me and talk to me like a dog when you have had my truck for 3 weeks and the final bill total is over a thousand. NEVER AGAIN!!!Service: Electrical

  Katelyn Crawford
a year ago
DO NOT USE THIS PLACE!! Total scam!I had my Chevy equinox towed from my house to tranthums because it went into low engine power mode and would not start. I called a couple times that week to see if they had a diagnosis. They did not. Finally called on a Friday (after they had my car for at least least a week) and the man basically told me not to call them, they ll call me when they get to it. I waited the ENTIRE next week and did not hear from them. I called that Friday (after they ve had my car for 2 weeks with no diagnosis) and get a voicemail that they were closed that entire week on vacation. None of them told me they wouldn t be there and I would be waiting this long, which is extremely poor customer service.When he finally called me some time the next week he informed me that my high pressure fuel pump needed replaced due to a high reading. It would cost $1300. I didn t know any better, and told him to fix it. A friend of mine said it didn t sound like a proper diagnosis, but I was hopeful and trusted that they knew what they what they were doing. I should not have.After they replaced the high pressure fuel pump, my car still would not start. They told me that after further inspection a guide was broken on my timing chain. He told me I could either have my timing chain replaced for an additional $2308 and there is no guarantee my car will run after that because of possible damage to the engine. My other option was to buy a new engine and I was quoted between $7000 - $8000 on that from tranthams.After discussing how suspicious it all sounded with my friend who knows a more about cars than me, I paid the $1300 for the fuel pump (I didn t even need replaced) and had it towed to another auto mechanic for a second opinion. The other mechanic shop was amazing, helpful, and quick to respond (NOT TRANTHAMS)! I had my car running and back to me the next day for $1400!When I picked my car up the new mechanic (NOT TRANTHAMS) informed me there was no way the previous mechanic opened the engine up enough to know if I needed a new engine or not. When I told the new mechanic the pressure the high pressure fuel pump was reading, prior to tranthams replacing it, he said it was a common reading for my car and it most likely didn t need to be replaced.Tranthams scammed me out of $1300 by misdiagnosing the problem. They also tried to scam me into paying them $8000 for a new engine I didn t even need when they hadn t even opened up the engine enough to know if it needed replaced!I will never take my vehicle to this place again, and I hope that you save your time and money and go elsewhere!Services: General repairs & maintenance, Auto maintenance

  Jason Cooper
2 years ago
What a fantastic shop. James (Semper Fi!) and Sammy went above and beyond when my family was traveling and ran into trouble with my Jeep. The way they treated us is what every company in the world should strive for. They were compassionate, understanding and helpful. I'm forever grateful for our experience with this company and would recommend them to anyone in need of auto repairs. Thank you, thank you, thank you!

  Tamara Hernandez
2 years ago
After calling another company with horrible customer service and that company wanting to overcharge me, i'm s�per grateful that others reviews of Tranthams urged me to c�ll them. Not only was customer service better, i called not long before they were going to close and tow truck came quickly. Instead of having to be towed, David showed me how to get my gears unstuck and i was able to drive home AND they offered to refund most of the Money i paid over the phone. As hard as it is to find GOOD,HONEST mechanics, i KNOW where i will take my vehicles for any issues in the future. Thank you SO much Tranthams, Keep up the honest Good work, it is greatly appreciated!Service: Steering & suspension repair

  Jeff Clarke
5 years ago
Patrick was great. My Granddaughter had a blowout. Patrick arrived quicklyPut on a spare. My Granddaughter thenFollowed him to the shop where he replaced her tire while I was able to talk by phone to the cashier.They also honored the tire warranty that we had on her car. Well Done!

  Sirr Thomas
2 years ago
It took a while but I was able to get a quote on getting my engine replaced and they were more than helpful and kind. While I decided to not have any work done at this time I would definitely recommend them to others.

  Korby Catttell
2 years ago
What a great find. Our family had driven in from about 10 hours away, limping in on a bad wheel bearing hub. Tantham's was able to get us on the road the same day, and for a very reasonable price. They even came in under their estimate! Super nice people.Service: Steering & suspension repairService: Steering & suspension repair

  Ceoleon
5 years ago
These guys are the BEST! My truck broke down while traveling through town and they diagnosed and fixed the problem with ease. Got me back on the road and I finished the remaining 800 miles without a hitch! Knowledgeable staff, excellent prices. Highly recommend!

  Chris Brown
3 years ago
Well i would have liked to have given them a five star rating. But my last experience was a terrible one and will be my last experience I will ever have with trantham's service center. I paid my bill and picked up my truck that was supposed to fixed and on the drive home the truck i thought was fixed. The very next day my vehicle started doing the same thing as before so i took it back to them. So they had my truck for 2 weeks and i had to call to find out what the deal was. that was the first thing i mean i should have not had to call to find out what was going on. Well my call was transferred to the back to talk to the technician who looked at my truck. As soon as the guy picked up the phone he was rude and very disrespectful.the first thing he says is its your catalytic converter, i said oh okay well how come you guys didn't catch that when you guys had my truck and charged me almost 1,000.00 dollars to fix. His reply was did i really want to do that this morning i was like do what ask a simple question about the repair job that was done to my truck. He said for another 400 they could take it to maxi or i could take it either way it was B.S. so i went to get my truck and it is still not fixed. I think they messed up and didn't diagnose my truck rite and fixed some issues but not the major issue. And then to be rude about the whole thing was the last straw for me.i hope this review helps people to make the decision to not take their vehicle to tranthams. Thank you for reading.

  Veronica Borne
7 years ago
This guys are the best in town. They are honest and fairly priced. I have been having nightmare of experiences dealing with my Subaru at Kelly Subaru. And if the problem is not under warranty, I go to Trantham's. I even go to Trantham's to get Kelly work double checked. You absolutely can't go wrong with these folks.

  Marvyn Hortman
2 years ago
I can't speak highly enough of these guys. Without going into details they fixed my daughter's car for a fraction of what the national repair shop in downtown Chattanooga was going to charge. I coordinated this remotely and they went above and beyond to help her. This is the only auto shop we will use in Chattanooga going forward.

  Andy King
10 years ago
I found Trantham's service center through a Google search. I had come to Chattanooga to visit family and was going to be here for a few days. I had towed my fifth wheel and noticed that the front of it was covered in oil. I had also been to Atlanta two months prior and had similar problems. Previously, they had replaced the ABS sensor on the top of the rear differential which was where the leak was. They, the other company was really nice but I felt that they were not really eager to help me. Needless to say, it was leaking again and it was due to aftermarket parts and lack of attention to detail.I pulled in to the RV park the night before and was searching for somewhere to go. I found Trantham's but was concerned as I didn't know anything about them, but they were right across the street. I felt like I should go to the Dodge dealer to have this done but didn't want to go that far. I showed up 20 minutes before they were scheduled to open to a very busy place as they were preparing for the day. I was asked if I could be helped, not shunned before business hours and my truck was taken into the stall for diagnosis. Before opening time, I knew what the problem was and what needed to be done.They ordered the part, accomplished the work and surprised me with an incredibly reasonable bill. I was prepared to pay much more than they charged as the other company had charged me double what they did and well look where I was, getting it fixed again.I would highly recommend Trantham's for your auto service, they even told me to come back by before I left and they would double check to make sure it was still good before I headed home to Texas. This is a class act.I could not give a higher recommendation than what I am.

  Jillian Brown
3 years ago
This mechanic David... Who has been working on vehicles for 45 years. Told myself and my husband that our truck engine was locked up. They had it towed back to our house and my husband unlocked the engine in less than hour! They also told my husband that he shouldn't be a Google mechanic! And he did no problem! We went in to fix the ignition switch! Do not trust these people! I wish I couldn't even give them 1 star!!!!

  Diane Freeman
2 years ago
My husband and I have been using Trantham s for many years. They always do a great job, and they never overcharge. It s so hard to find an honest mechanic, so when we found Tranthams, we became loyal customers.Service: Engine repairService: Engine repair

  Lauren Epperson
4 years ago
Everyone is friendly and knowledgeable. Sammy checked my tire pressure and all of my fluids on very short notice for free, the day my son and I left for vacation. He was happy to do it. Everyone should go here.

  Mike Burge
2 years ago
I stopped here at 15 min until closing with a nail in my tire. Sammy fixed it with a smile in 20 min and off I went. I actually felt bad that the price was so low. Highly recommend.

  G. Cerullo
5 years ago
These guys are the best -- saved my life while traveling on I-75. I wish I could bring my cars to them all the time, but I'm in Michigan. After having serious brake trouble while on the road, just three days after a full brake job from a Ford dealer in Florida, we pulled into Trantham's with horrible loud noises. Turns out the dealer left off the emergency brake, but all the bolts and hunks of metal were clanging around, damaging the drums and more. Duane and his brother quickly diagnosed, got the parts needed and got me back on the road after a couple hours. I use to work on cars -- talking with them during the repairs, I could tell they are very honest and fair. If you're in the area, use Trantham's.

  Eric Terry Sr
3 years ago
Last year, I needed a mechanic. A friend suggested Trantham's and it was the decision for my car and my wallet. They've been amazing and have saved me money in the long run. I've recently traded that car but they're my mechanics for life.

  Brian Siler
a year ago
Been here a couple times with different cars. They know what they are doing, and get it done as quick as possible.Thank you for treating us like familyServices: Transmission, Auto water leak repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto A/C replacement, Transmission repair, A/C installation & repair

  Josh Green
4 years ago
Wanted an oxygen sensor replaced. I was quoted $60 for labor over the phone and I had my own part. When I got to the front desk I was told it would be $75 for labor...So the lady says they'll call me about the price and labor... They do...less than an hour later and she now says it will be $30 more dollars because a seat has to be pulled out? To reach a downflow oxygen sensor near the catylic converter?...Okaaay. So all in all I was charged $125 (even though I had my own part), and even though it took less than an hour...plus they charged me $3.86 for parts anyways! Not a good deal. I feel cheated and like they just keept raising thehe price on me. Buyer beware!