O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  cjpendley - nashville
10 months ago
Popped in for a couple of things on my way back to Athens GA. They had everything I needed. The guys were super friendly and helpful.

  Paul Hook
11 months ago
Our non-profits Van broke down on the way to an event. This store had the parts we needed at 7 AM and also loaned me the tools to Do the work. They were very friendly and helpful.

  Ken Tyra
3 months ago
My favorite o Reilly now. Had some trouble while traveling to Florida. John who works there got the parts i needed and helped with the installation. They lucky to have him.

  Gene Lavin
2 months ago
Good guys..ken put 2 batteries in my ford f450...very talented people..thankyou...from Gene..escape homes WI.

  Antoinette Wright
2 months ago
Very knowledgeable customer service and helpful with getting me the right parts.

  Steve Hale
6 months ago
They were very helpful and very knowledgeable of my situation as I was an "out of towner" with vehicle problems. They were friendly and I highly recommend them! Thanks, Mike and Brittney!

  Joshua Murphey
a year ago
Store 1486: I m visiting from Nashville where I m a loyal OReilly s customer. Michael and Robert blew me away with their willingness to help and their knowledge. Two separate times offering to spend 10-15 min helping me. I really appreciate the southern hospitality. It s nice to see that it isn t dead.

  Frances Rinehart
6 months ago
This is a great O'Reilly's to go to. Everyone there is so helpful and friendly. Updating my review I still have to say that they are really awesome over there. They took plenty of time to help me research an issue with our motorhome engine.

  Rodd Price
4 years ago
I was on my way home coming from Atlanta and it was 8 o clock at night. My alternator light came on and dropped to 9V on the output. There was an O Reillys next to the interstate on 24 west in Chattanooga. So of course no shops were open so luckily a local guy was willing to assist in changing the alternator on my Navigator since it s a half hour job with the tools and a breaker bar. The O Reilly s guy was a great help with providing the tool, LED flashlight and some small metric sockets to get the job done before closing. A++ to the guy and lady working there to provide assistance with a smile all the way til closing until we got the job done so they could go home on a Sat evening. That s what I m talking about. Definition of CUSTOMER SERVICE/CARE and BEYOND!!! Keep doing what you re doing O Reillys :-)

  James Lancaster
9 months ago
Had a bit of car trouble that ended in a tow home. Very helpfull crew, Britney was a very big help! Helped us find a tow to get us home 100 miles away. Thank you!

  Gerald Tufto
3 weeks ago
O o o O'Reilly's. Always helpful.

  James Thomas
a year ago
Came in to buy a battery for my key fab thinking I was going to go home and figure it out. Austin instead grabbed my fab and a tool kit and changed it on the spot. Super thankful and glad I came in the store.

  Bo
5 years ago
Good store, friendly customer service. They had some of the Lucas products on sale which are good for my Subaru Foresters engine

  Super D
2 years ago
These guys and lady, were GREAT!! Loaned us every tool we needed to do the job and also assisted us with the installation. Without a doubt, the best auto parts store experience I've EVER had. Malaki and the others have earned a customer for life!!! For specifics, just ask

  Tara Miller
2 years ago
My cars alternator was messing up so I stopped at this O reily. Staff was extremely helpful and friendly the manager approved Kenneth to fix the alternator on my car and he did a great job & kept me entertained throughout the whole thing! Very very nice & helpful. He truly saved the day!! I highly recommend this store out of all of them because of how awesome their staff is.

  Joe Burns
a year ago
Got my oil changed at nearby Walmart. After the services I now had a check engine light, traction control light, and service advance track light. The manager at Walmart said it was not related to the oil change and recommended I went to O'Reilly.The gentleman working at O'Reilly went above and beyond to help me. He ran the codes and discovered it was the max air flow sensor. He looked up parts I needed. I asked him if it was easy to do myself. He escorted me to my vehicle to show me where the sensor was located. He quickly discovered that it was unplugged. Once plugged back in all the lights went away.Thank you for the help!I have been previously for lights, windshield wipers, batteries, and misc things. I have always had a good experience.

  Rob Pursley
a year ago
Needed a part for a 2000 Mazda Melina and ONLY O'Reilly Auto had it. The part had to be ordered and delivered. By the very next morning,I had my parts. Fast and very reasonably priced. The staff at the Lookout Valley store is AWESOME!!!!!!

  Jami Hogan
a year ago
Friendly staff membersInviting vibe along with a well kept store, aisles free of any overstock obstacles shelves are stocked and easy to find what you are shopping for. These guys are doing a great job with this store i will return for any future needs for vehicles

  Nicholas Tate
a year ago
These guys and gals here have helped me left and right from starter replacement, to turning rotors to helping me charge my ac. Friendly and goes above and beyond. Mike and the crew are just so friendly and helpful!

  K
a year ago
Beware..... Employee pulled off the radiator fluid cap while engine was extremely hot. This was after we said do not touch anything. Fluid goes spewing everywhere. Had to buy more fluid and since then our vehicle keeps overheating. Had to bring it to the shop for air in the system paid $200 for a flush and to refill fluids and the vehicle is still overheating and back in the shop.

  Robert P.
2 years ago
Recent 11/21: stopped to get wiper blades and clerk installed them at no charge. Heavy rain 2 days later and the blades did a great job. ThanksPrevious 2 star; This was tough because I have received great service in the past. Service this visit was simply not there as it was minutes before 9 and they made it clear that they were closing. Ultimately, had to go up the road to Walmart. That visit should have been a one star but thoughts of a previous visit pulled it up to two stars.

  Rhonda Pascual
2 years ago
We went in to buy a battery and windshield wipers for our Chevy Malibu..We asked to borrow a told to remove the battery,but the nice man came out with tools and helped take out the old battery and helped install the new one. He then helped my husband to replace our worn out windshield wipers. He was very nice and went all out to provide excellent customer service.

  Jessica Stephens
3 years ago
I was traveling through (about 5 hours from home) and when I got a flat tire the very nice and helpful employees went the extra mile to help me get back on the road! Fix a flat and put air in my tire. I greatly appreciate Roberts help and patience with my manic state of mind. Highly recommend this O'Reilly's!

  Beth Lance
3 years ago
Had to get a battery replaced in my Acadia this rainy morning and was very pleased with the service by Cory (name on shirt says Charles but he introduced himself as Cory). He was very efficient with the job and his manners were impeccable. He didn't even so much as roll his eyes or smirk when he realized I had no idea the battery was located underneath the middle row seats. I learned this is not his regular store and that he was just filling in at this location. That was disappointing because the drive to his store in Chickamauga is going to take longer the next time I need help with my car:-) O'Reilly needs to keep this employee - he earned my loyalty today.

  Johnathan G
2 years ago
Stopped by to pick up a few items since I was having car trouble. Mike went above and beyond to ensure I had the right items I needed to get the job done. He's a true asset to this store.

  Cameron Lyle
3 years ago
The staff went above and beyond to help me when we were broke down while in town for vacation. They helped me diagnose and fix a battery issue I was having. Offered to bring battery to our hotel. Luckily I was able to get it jumped off and get it to the store. After the jump box wasn't able to get my vehicle started, the young man that worked there brought his truck around and hooked jumper cables up to my jeep. Ultimately, I needed a new battery which they helped me get installed and we we're on our way to lookout mountain.

  Simon Angel
a year ago
Best service ever! Helped us in a pinch! Wonderful people, jovial vibes! We are humbled!!

  Janet Dalton
5 years ago
They are very helpful in getting you the parts you need. They have put in turn signal bulbs, windshield wiper blades and cabin filters for me. The women do this as well. Great auto parts store.

  Cj Muncy
4 years ago
My buddy and I were 250 miles from home and his trucks rear brake caliper blew up. We pulled into the rest stop just up the interstate and called this o'Reilly's. I asked if they could bring us some brake fluid since we were stranded and the lady that works there was so so kind to bring a bottle to us! On top of that, after we got there, they let us use their tools to get it replaced. They were so helpful and kind to us. We couldnt be thankful enough! They are amazing people and I hope this review makes it's way to corporate so they can see this as well!

  Bert Kuyrkendall
6 months ago
The folks here are super helpful and knowledgeable