Jiffy Lube

4.8 (469)

  688 Signal Mountain Rd, Chattanooga, TN 37405
  (423) 531-3367
  jiffylube.com
  Claimed

Oil change service Auto glass shop Car inspection station Car repair and maintenance service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lindsey Levitt
a week ago
It s convenient to pull in without having to get out, especially with a 1 year old. Cailyn guided me in and was so kind. Austin was friendly and quick with changing the oil. All around a great experience! 10/10 recommended this place!

  Sam M
a month ago
Oil change was very expensive and the checklist had (cleaned floors) as a complimentary service that wasn't done which only makes me question all the other things signed off as completed and if they really were. Y'all are sorry, I paid 113 and change for a full service oil change, which included a list of things that weren't done, you ripped me off and all you reply with is feedback like mine helps your business? No, you doing good business helps your business not screwing people out of their money to do half the work you charged them for. Do better. I would advise people to go anywhere else for an oil change for better service and half the price Valvoline will take great care of you and you get to watch all they do in really time also they look up coupons to apply to your visit up to 50 percent off. Half the cost these jiffy guys who are just out to take advantage and clearly don't care.

  First Last
a month ago
I was so impressed by the service that Lavon and Kevin offered yesterday. I brought my car to them with a concern about the oil levels, and they worked with me quickly, gave me honest advice, and helped make sure the car was in good condition. I absolutely recommend this location.

  Jariel Jimenez
4 months ago
It s really surprising to me that an oil change would be as pleasant an experience as it was today, but the staff at this Jiffy Lube are very professional, kind, and knowledgeable. I used to go to Valvoline or my dealership to get an oil change, but they couldn t compare to the quality of service I got at this Jiffy Lube. They have reasonable pricing for the service they provide, and offer discounts for loyal customers. The waiting room is very nice and comfortable, and the service is fast enough to where you don t feel like you re stuck there. I do like that you don t wait in your car like other places, and that they do things like check your lights and filters as well as top off the windshield washing fluid and vacuum the floors of my car when I come in. My car s synthetic oil change comes out to between $70-90, depending on the discounts they have at the time. Definitely recommend!

  Sean Gonzalez
a week ago
The whole staff was kind, helpful, and especially courteous. They worked quickly without sacrificing quality. I ll be here every 10k miles!

  Clayton Ashley
2 months ago
The service was good and the employees were all very friendly and helpful. The wait was also not too bad. But there are a few things I m not satisfied with. First, the price was a little high for an oil change. However, my biggest complaint is that my hood wasn t fully closed when I left, so when I started driving down the road it was moving. This could have caused an accident! Thankfully it didn t because I noticed it quickly and was able to stop and close it properly. Make sure your employees are aware of this so this mistake doesn t happen in the future.

  Kamira Dorsey
a year ago
The guys at Jiffy Lube were AMAZING! I went here to get my car serviced before a road trip and needed an oil change, tire rotation, and brakes replaced. I loved the fact I got all that done in one shop. There was only one person ahead of me and they were finishing up with his vehicle. Probably took about an hour and a half and that's only because they had to have parts delivered, which got there faster than I expected. It was a bit pricey, but I had multiple things done and the tech who checked me out gave me a decent discount. They went above and beyond. One even brought a chair outside so I could smoke while I waited on my vehicle. The waiting area was clean and cool, had refreshments, phone charger station and a TV for entertainment. Overall, a great experience and would recommend.Services: Tires, Brakes, Oil change

  Sara Callebs
a month ago
Very friendly and very fast service! They changed my brakes and rotors and I've had no issues. I'll definitely be a return customer

  Jessica Graves
2 months ago
Great and very quick service from Lavon! I m not sure who his associate was but he was also very nice. This is where I get my oil changes and have always been in and out, and the folks working are always helpful and kind.

  Lara Sanders
5 months ago
No appointment, incredibly fast. The staff was really friendly especially when I was clueless about details of my vehicle. What kind of oil do I want? No clue. Did I know there was nitrogen in my tires rather than air and do I want to stick with that? No clue. They took great care of both me and my vehicle. 10/10 would recommend.

  Brad Scott
a month ago
Mechanic told a young lady she needed brake pads changed and quoted 450 dollars. Luckily she declined and I offered to change them for her for free since this is an easy job. Once I pulled the calipers off to inspect the brakes it was very clear she did NOT need new brake pads. Clearly and shamefully they tried to up sell a young lady.

  Angela Onan
a year ago
Exceptional service! They were so transparent and easy to work with. I got my headlights cleaned too and they did a great job. Highly recommend this place for anyone needing their car fixed!Services: Air & cabin filter replacement, Body & Trim, Oil changeServices: Air & cabin filter replacement, Body & Trim, Oil change

  Tybee Rudd
4 months ago
They have some Good Samaritans here. I felt like they actually cared about me which is strange to feel when you re just looking for a quick tire patch. I will come here from now on. Everyone was great and Troy was especially kind.

  Grace Barber
5 months ago
Quick service and everyone was so nice! As someone who doesn t know much about cars, I always worry someone s gonna pull one over on me but everyone here was very transparent and didn t push me to spend on any services I didn t want! I was out of there in maybe 15-20 minutes! Definitely recommend.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Gage Daughtery
2 months ago
The guys here are awesome! Super friendly, quick, and professional. After trying this place once, it's the only place I'll go to get an oil change!

  Ra Sel
5 months ago
The guys that helped us were nice and very knowledgeable. It was the best experience we ve had getting the oil changed by far. Overall, it was a clean and friendly atmosphere. We were very satisfied and will definitely be going back.Service: Oil changeService: Oil change

  Aldelyn Williams
6 months ago
I recently had my brake and rotor repair done at Jiffy Lube and was genuinely impressed with the service I received. A big shoutout to Austin, who went above and beyond to ensure I got a fantastic deal with $50 off my repair and a complimentary tire rotation. His professionalism, courtesy, and genuine care made me feel like a truly valued customer. It s rare to find such exceptional service these days, and I m grateful for Austin and the Jiffy Lube team. I ll definitely be returning for future services and recommending them to friends and family. Thank you, Jiffy Lube!Services: Tires, Brakes

  Shayla Lyons
4 months ago
very efficient, quick service, good customer service. check website for offers and coupons. offer bathroom and coffee, polite people. paid $84 before coupon for a synthetic blend oil change for crv honda.

  Stickle
3 months ago
With a $20 off coupon, the oil change for my Toyota cost $115. That means without the coupon an oil change at Jiffy Lube costs $135. And despite being the first vehicle pulled into their empty service shop, it took 35 minutes. What happened to the $109 oil change? And why are there no prices listed on their website or in their waiting room? Their service was friendly, but the prices and lack of transparency will keep me from coming back.

  Betsy Oliver
6 months ago
Charles was welcoming and professional. Donald came out to give his recommendations on the type of oil based on my vehicle. He was kind and informative!Thank you gentlemen for wonderful service. We appreciate the military discount - you have our business!

  Jeremy Nunn
2 months ago
These gentlemen took excellent care of me. They explained the problems with my car clearly and took care of them immediately! Very pleased with the service I received.

  Caroline Minich
2 months ago
Answered all of my questions. Their prices are kind of high, but they made sure to go over everything with me so that I was educated yet comfortable with my final decision.

  Inkpaws
7 months ago
Very nice staff, extremely nice waiting area.Stopped in for an oil change, which they did quickly. A tech showed me my air filter (which was literally falling apart it was so old) and suggested I change it, but wasn't pushy about it. Which was a nice change in pace.There was a very sweet blond girl with tattoos doing some things including checking people out. The guy ahead of me for an oil change got a little ornery about costs. She was very polite and well spoken, explaining that she didn't have anything to do with it-- but she could get the tech who did. Despite the offer he still barked at her for a bit before allowing her to go get someone. Which, they worked things out and smoothed it over. But, all did very well at not letting the unnecessary bad-attitude change their attitude.

  Amanda Perkins
a month ago
Staff was incredibly friendly, Lavon took fantastic care of us and provided quick service!

  Jackson Hickman
5 months ago
Update: It was later found that the oil filter was not tightened on one vehicle, which caused a massive oil leak. Luckily we caught it before it was driven. This caused me to double check the other vehicle they worked on, and it had too much oil added. I do not like leaving low ratings, but this could have caused major damage to our vehicles.If you want a company you can trust for your service needs, connect with Matt Wulf!

  Mattie Manley
3 months ago
Everyone is always so nice here! Great customer service. Quick and efficient job done always

  Peter Bimmel
2 months ago
Austin has helped me every time, great service! Some of the best customer service and auto service I ve had!

  Felicia Christopher
2 weeks ago
The only place I take my fleet car for maintenance, you guys are awesome & always so nice!

  Caroline Goggans
2 days ago
Great service, very well done! 100% recommend!!!!

  Kensington Neely
7 months ago
Best car service ever! I went in for an oil change and was out in about 30 minutes. Nikki helped make the check-in and check-out process easy and seamless. Very satisfied and will be back for all of my car service!

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-5 PM
Sunday Closed

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