O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Timothy Rogers
a week ago
I always have them turn my brake rotors. They have always done a great job.

  Aaron8679
5 months ago
I went in to have the battery and check engine light looked at. A associate named Jason acted annoyed he had to check the light. Then when he did check it he muttered some words and just walked away back inside. I went in behind him and he just started helping someone else at the counter. I threw my hands up. I just left. He didn t even check the battery. I would have bought a new one if I needed to. I get that some people like cars and like car parts but your job is customer service.

  Ricky Mcconkey
4 months ago
I'm an Employee of another parts store that didn't have in stock the parts I needed so I checked with O O'Reilly's and they had my parts. Now at the parts store where I am employed I get a 20,% discount on most anything and I told the counter man and he said he would match my price and he did. So cheers to O'Reilly's

  Candace Cook
4 months ago
The staff are really nice, they kno their stuff LIk they know a lot bout their job & their products r super great and def worth the low prices

  Michael Elliott
a year ago
I've been in this store several times. Usually I have gone to Advance Auto or Auto Zone, but I will most likely be back here before I go to the other two, because every time I have been in here they do their best to save me money and find me the exact parts I'm looking for, and if they don't have them they will find someone who does. If the part is to be ordered it's there the following morning or day after. The personnel there is very knowledgeable on their profession, and if someone isn't sure they have each other to back them up and get it resolved and figured out. Very pleased. Keep up the awesome service!!

  Tiffany Doyle
8 months ago
Very satisfied! Assistant manager Bruce was extremely helpful. I left with everything I needed for my clay bar project....I can't wait to see my jeep when I'm finished.

  Maria Langan
a year ago
Our van stalled and threw a check engine light on nearby - we were able to drive the 2 miles to OReilly s and get the code looked at. Manager Jason spent time helping my husband diagnose the issue, get the right part, and offered help to change the part right on the lot so we could continue our trip back home to Michigan. Super happy and thankful for these guys! Saved us on a Saturday afternoon when most shops are closed. Definitely 5 service!

  MARS LLC
2 days ago
Extremely professional and knowledgeable parts people!

  jeana
3 months ago
They price matched and installed my battery and thanked me for shopping with them. Will be using them for automotive needs

  Matthew Ledford
3 weeks ago
Great bunch of guys. Wish they had credit points tho

  Misty West
10 months ago
Very friendly and helpful staff! The guy that waited on me was super nice, well mannered and got the parts I needed quickly and I was out of there in a matter of a couple minutes! Didnt catch his name or I would mention him by it.

  hi ho
9 months ago
Talked to "Bruce" a couple days ago. Probably the best customer service I'd say I've ever had anywhere ever, and got my parts and got them right and fast. Kudos. Job done very well sir

  zane prescott
6 months ago
The staff is very knowledgeable and helpful. Not only that but they helped me find the best deals for the parts I was needing

  Pappaw Mike D
4 days ago
Great bunch to do business with.

  Veronica Cheatham
a year ago
This is my second or third visit to this O'Reilly's Auto parts store. I even contacted them over the phone before going in and I must say these guys were really helpful. They were recommended by a dealership and I'm glad they were. Not only did they help me the first time I visited their store but they definitely helped me out again this time. I have an old school car an 96 Impala SS. So, as you can imagine, finding parts or even people that know what I'm talking about, has been ridiculous locally. But these guys hit it out of the ballpark with customer service, double checking, and all around customer care. Big huge shout out to ALEX who was the person I've spoken to on the phone as well as the person that helped me each time I came in. The other employees are nice, yet Alex is my go-to person from now on. Great job O'Reilly's!!

  Peyton Abernathy
3 months ago
Go in and see Bruce if you have any questions! He knows what he s talking about!

  Donna Daniels
8 months ago
I stopped in a few days ago to get a battery for my car. The man working was very knowledgeable and helpful. His name was Dave. Thank you Dave for your help.

  john fugate
3 months ago
Have boat spark plugs good thing for me

  Terrene Cartmill
a year ago
The customer service, I received at O Reilly was exceptional!!! Everyone was so pleasant and helpful thank you guys for a great experience

  Nicole Martin
a year ago
Samantha really knows her stuff. Told us what was wrong with our car and was a 100% right. She was very helpful and professional..

  William Jones
7 months ago
Fair price on parts and nice people work there.

  Paul S.
a year ago
Been helping me get the parts that I need for years.Sometimes at a slightly better price . Thank you to everyone there.

  Bruce Parker
a year ago
Nick and Micah went above and beyond to help me when I got a piece of debris stuck under my vehicle. I wasn't even buying anything, but they helped this old man out. Sadly, I found out that Micah is no longer employed by O'Reilly's. He was a credit to the company and it is certainly their loss. Shout out to Nick and hope to see you soon.

  Kelly Matthew
9 months ago
Willing to go extra mile to help find what need or even make a suggestion to help you locate a part if thay don't have one

  German Autohaus
7 years ago
I came in for windshield wipers and Eddie worked for about 2 hours trying to find a difficult fit for my mini. He did not give up. While I was there I noticed that the phone never rang more than twice and every customer was greeted as they walked in and helped in a timely manner. These guys are awesome!!! Thanks Eddie!

  Alisha Shouse
11 months ago
They need to trainer a little better on how to sell and find parts to the new hires .great customer service

  Cynthia Boyd
6 years ago
Bought a battery for my Honda hybrid here. The battery was 3100.00. I ordered the battery on Friday, paid with a check it came in took my old battery back on Sunday to get a refund, they told me the manager was not there, and that I would have to wait till Monday. I said fine just sign the receipt to let them know I brought it back. Well come Monday morning at 8:00 I went on there they told me they didn't have money at that time. I said ok I will be back between 1-3 the manager said we should habe the money by then. Well went in at lunch was told by am employee that it would have to come from corporate, I said well a manager told me to come back at lunch, that same manager then came out an told me the same stuff. I would not of been so mad if they would of told me that early that morning. For over 2 weeks I got the runs around from this store. It seems like they kept changing managers. People just want information up front and mot be lied to.

  Melanie Burns
2 years ago
If you drive a old car, go to O Reillys. The employees are knowledgeable.Where as Autozone, a kid outta high school can get a job there.Don t u think if a person is going to work in a auto part store, he/she should know something about auto mechanics? I do. The part I needed which was a fuse/relay isn t listed in the manual. Simple thing, you d think, but can t replace it if you don t know where it s located. Right? I called the service department at the dealer, they didn t know, and they r supposed to be the absolute best. Their the dealer. I went to Autozone, young man said the part wasn t listed in their system. Yeah Right!!! Auto zone just hires folks to fill the position, don t care if all you know about a car is driving one. Autozone cares more about your computer skills than knowledge of a automobile. But, I went to O Reillys, and they located the part I needed, showed us where it is on the car. Most importantly, the young men knew what we were talking about. They were talking cars, parts etc.Thank you O Reillys.. You just got ur self a new customer

  morgan collins
2 years ago
This is the only place I go just because they are so helpful and friendly. I have never had a problem with parts or ordering, unlike some other places

  Craig Carlberg
2 years ago
This place is the beat the gentleman and young woman were very helpful and even lent me some tools to fix the trailer in the parking lot would highly recommend this auto part store