Valley Auto & Marine
3.8 (4)
1298 Park Ln, Andersonville, TN 37705
(865) 406-7560
facebook.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tony Cohoon
a year ago
Would not recommend.I took my boat here for winterization end of 2020. Summer of 2021 the power steering went out due to the power steering cooler having busted. I called them multiple times but they didn't answer. I messaged them on social media, but was given the run around. I was hesitant on taking the boat back to them as I had the worry that they would claim it wasn't due to bad workmanship and charge me for the repair, for that I also needed to wait until I had enough money to cover the charge. I parked the boat until I could afford the repair. I had a full winterization flush with anti-freeze the fall of 2021. Visual confirmation of non-diluted anti-freeze coming out since I was already concerned about the process of just emptying the water. I took the boat back to Valley the spring of 2022 having not ran the boat this year and needing the repair completed before taking it out.The owner Wayne informed me that it was a power steering cooler failure due to "more than likely water left in there that froze". To confirm my suspicions he claimed that it wasn't their fault and charged me just shy of $800. After hearing of me seeking another shop for future repairs he called me to tell me that he had no guarantee that I hadn't ran it in 2022. Even though he saw nothing but anti-freeze coming out when he worked on the boat, and he even complained that the boat wasn't clean enough for them (also a sure sign that it hadn't been started or rode in 2022). He informed me that since the boat wasn't clean enough for them, that he wouldn't want my business in the future. Needless to say I will not be taking my business to them in the future, and would definitely NOT recommend them to anyone. I believe I will find someone certified to do maintenance on boats in the future.
Ace Ogle
a year ago
I've been using these guys for years. Always top notch service. If you want to know your boat is maintained or repaired correctly, this is the place to go.
Jason Malady
a year ago
wonderful people the service and work is always top notch !