Northstar Auto Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Pholicia Carreras
a month ago
2000 gmc sierra never looked better great job. 5 stars thanks

  Susan D
8 months ago
I ve been going here for many years . I enjoyed a nice conversation with the new owner and they helped me with my window leaking and also offered me a great deal on re installing or replacement of my windshield . Good luck for this new owner for many good years ahead!

  Rob Davis
4 months ago
Always easy to work with. Great customer service.

  DJ
a year ago
Over glued, rear view mirror fell off in 25 miles, wrong windshield for sensors to work right, and forgotten rubber seal. 0 out of 5. Dropped it off early morning never got a call when done. Had to drive there to check.

  Brady Kerkman
8 months ago
I gave a two, vs a one because I ordered the windshield with the Ford logo and not the F150 logo on it. In fact. I wasn't even aware the F150 logo was an option. I called several other auto service businesses to get a quote with the logo prior to coming here. While Cheryl recalls asking if I wanted the F150 logo, which we are at an impass on this, as I requested the Ford logo. I got the quote earlier this spring when Northstar was owned by another company, but had to reschedule a few times, due to unexpected trips for work. She offered to take it out, but of course no windshield to replace it with, leaving the truck unusable, because they threw mine away. She remained professional, but where I felt she fell short is her comment when I sat across from her desk and she said, " well, we will know for next time", referring to me wanting the Ford logo, instead of the F150 logo. I found that very dismissive and a demonstration that customer satisfaction is not their driving force. They could get me the windshield with the Ford logo for around $1,100.00, but they would have to order it. Immediately after I called other businesses in Sioux Falls and they could get me the windshield with the Ford logo for around $370 to $400.00, and had them in stock. After calling Cheryl back and explaining that I felt she didn't try to resolve the issue, she then again offered to take it out, but had nothing to replace it with. After further discussion, she asked what would make it right. At this point, I felt my options were limited and requested the $45.00 difference between the plain windshield and the F150 windshield. While, my windshield is replaced, it certainly is not with the logo I very much wanted. Unfortunately, with all the miles I put on, I replace at least one a year. I do not see me returning to Northstar, simply because the initial lack of effort to satisfy a customer is not their priority. I get it, probably no loss to them, as I am only one customer.

  jamie jenson
a year ago
I called to get an estimate for my car since Safelite is really expensive. I talked to whoever told me the price of a $260. I told them that they were cheaper than Safelite the guy on the other hand end of the phone called he didn t wanna hear about the other company and that hung up on me. I called them right back and I told him I didn t mean to make them mad and they said well they didn t wanna hear about the company and they said that do you want us to order you a new windshield? I said yes and I said well see you here if you even show up. I thought that was the most rude I have ever been spoken to. I ll just take my business there go elsewhere. Hello Safelite.

  Supa Smile Sign
4 years ago
Friendly, courteous, excellent work, best prices around! They deserve 10 stars!

  Tiffany Wilson
a year ago
Looked up the place one day, showed ythey were open...no answer. Called back on a Tuesday, put on hold. After waiting for 4 minutes, I hung up. Later that day I called and I told the guy what I needed and told he'll call me back with an estimate. My back window is fixed and still no estimate from them. What a joke. Safelite way better.

  Matt Hart
a year ago
Always do a great job. Priced very well and quality of work is excellent. Had many windshields replaced and chips repaired here. No regrets.

  Sarah Stands
2 years ago
They were able to get me in very quick to get a new windshield. Bo, at the desk is very friendly and honest. Fair prices and nice people. I would 100% recommend this place.

  Tawna' Moit
4 years ago
Bo & Tyler are amazing! You can't even tell my windshield was chipped! Great fast service from friendly workers! Will be using them if I ever need my windshield done again! Highly recommend!!

  Tracy Bissell
8 months ago
Best in town!!!! So fast to get you in and the receptionist is such a loving and sweet lady!!!

  Ryan Fleming
5 years ago
Excellent experience for myself! Service was great, flexing to my schedule & getting me in very timely. After a couple hrs of checking, price was the best in the SF area

  Benji Kenner
6 years ago
They have made it very easy and painless to do business with. I work for Brother's Auto Sales, and the times that we have needed their expertise for one of our vehicle, they have come through with flying colors. They always over deliver, and are extremely professional in their craft. Thank you!

  Sonny Jaymes Schuster
2 years ago
These guys are great did awesome job for a fair and honest price! Highly recommend !!! Thank you and I will bring my business back to you again!!!!Service: Auto windshield replacementService: Auto windshield replacement

  Nick Messmer
a year ago
Best prices in town always great service been using them for over 15 years

  Bryce
2 years ago
Best value for your money at this place. Got my truck windshield replaced, looks great and all when they said they could do it. Can't beat that.Service: Auto windshield replacementService: Auto windshield replacement

  Brian Clark
2 years ago
Honest prices and good workmanship. Your buying a windshield, not a fancy waiting room with free lattes. I don't hesitant to recommend Northstar.

  Jenna Dondlinger
4 years ago
Brought my vehicle in for a small stone chip, smaller then a dime. They "fixed" it...as I was leaving I noticed I could still see a crack. I asked the technician to relook at what I had seen and he abruptly said it will never be as good as a picture. Which was a picture of a close up of a small stone chip and how it should look after the resin work is done. I said ok...your the professional...left...4 hours later there was an actual crack. Called straight away in the morning they couldn't get me in til 1 PM. Pretty disappointing because I noticed the issue as soon as they had given me my car back that same day. We were on vacation and spent 2 days waiting around to get this done. Go to Safelite!

  Kharka Khapangi
5 years ago
Very friendly in the phone and in person. Better price and good work. I highly recommend everyone to come here get the services.

  Sarah Houska
3 years ago
Northstar Auto Glass cost me $100 less than Safelite to get my windshield replaced. Scheduling was easy and they got me in right away. I highly recommend Northstar!

  Sales Discount Auto Glass
5 years ago
Great company! Bo has been with the company for over 20 years, he is very knowledgeable and helpful. Keep up the good work...

  Viktor Soroka
6 years ago
Best place in Sioux Falls for replacing auto windshield and more! Keep it up that great work! Appreciate doing business with you!

  Harley Ellis (Hardon)
2 years ago
I have had many windshields replaced here. Very reasonable & fast. Good company very friendly

  Trevor Lee
2 years ago
One of the best places to get a new windshield in town. Hard to beat their prices as well.

  Barry Wartner
4 years ago
Do a great job and done fast. Had two vehicles done there and loved it. Windshield on one and a passenger's window on the other.

  Feyet M
3 years ago
Great Service, Affordable Prices!!! Will recommend to anyone

  Jon Koskela
7 years ago
Best prices in town with a super helpful staff. Wull recommend to everyone I know.

  Veronica Zenkner
3 years ago
Excellent service, great prices, friendly staff!Service: Auto windshield replacementService: Auto windshield replacement

  Russell Pittman
a year ago
Very good customer service and Derrick cares about quality.