Ace Towing Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tia Dorsey
a week ago
I have not mistaken you for a different company. I am talking about Randy Hofer.I would never use this company. I have had too many run-ins with the owner. He is an evil person willing to take advantage of anyone and everyone in order to make a buck. Dishonest and self-absorbed.Thank you for responding to my review. I stand behind what I said. Randy is as dishonest as the day is long. He is a money hungry person who does not care about his customers. If he can make a buck or save a buck, he will do it. He does not care who he hurts or runs over in the process. He may put on a good fake front in front of you, but I know who the true Randy is.

  Mason Stewart
5 months ago
Terrible, vehicle towed and iPad was stolen out of the front. Tracked it down and it s at somebody s house now. police report has been filed but probably won t be receiving it. Don t trust these guys to get into your equipment. They are no good liars and steal from hard working people. Called service department and they couldn t find it . Also, was never able to receive refund from company. Just no good, lying, criminals!Service: Special vehicle towing

  Judah Petersen
2 years ago
This company was recommended through several channels and when I saw what they had for equipment and past recoveries; had full faith in their abilities. The call was to retrieve our sunk plow/dump truck. It was the great value and professionalism they would provide in such timely operation that made them great to work with. Thank you, Randy, Kyle and everyone at ACE. Take CareService: Special vehicle towing

  Kevin TenKley
2 months ago
Great service! They came out in a blizzard to help remove a piece of equipment from the ditch. Will be using them again in the future! Thanks Ace Towing!

  Gheorghe Dragancea
2 months ago
This towing company are liars. After towing your truck will change you 1 time more than they said by the phone

  Ben White
a year ago
Ace towing was amazing! I lost my clutch around midnight while I was loaded with livestock. It only took them 45 minutes to get to me from when I called. Kyle showed up and had a great demeanor. He towed me to their yard and hooked to my trailer with their straight truck to help me deliver my load 65 miles away. By morning, they knocked on my door with a list of shops that could get me in that day. I would recommend their top notch customer service to anyone I know!Service: Special vehicle towing

  Mark Schultz
a year ago
One of their drivers who was going North on I29 today Jan 7th of 2023 around 3:45pm, nearly smashed into me several times from the adjacent lane. I suspected he was impaired, drunk or just idiotic. And only didn t when I laid on the horn making him go back. When I surpassed him in my lane, he laid on the horn himself and started following me. I was VERY close to calling the police, and settled with keeping 911 on speed dial, and making sure I had a means of personal protection handy. I then called his company and gave the description of a MASSIVE red semi tow truck, currently hauling a big white box truck. And various logos, decals and location info to his boss. The truck driver followed me for miles until I took my exit 81, and at that time I wanted to ditch him. So at the last second I turned my right blinker on and sharply entered the right turning lane SAFELY. He was stuck in the non turning lane then and I got away.If you need a tow. DO. NOT. CALL. THIS. COMPANY.Their drivers will endanger lives, and follow the victims of their road rage for possible retaliation.

  Lee B
2 years ago
Broke down on the Interstate 20 miles north of Sioux Falls. Driver showed up quickly and went right to work. We had a larger truck and forklift trailer. Driver was very friendly, professional and knew what he was doing. Was very careful not to damage our equipment. Rates were reasonable and I would highly recommend this company.

  KSI Dovahkiin 6
a year ago
Called because I needed a vehicle towed from where I work, when I told him it was a car he said 18wheelers only and immediately hung up. I understand they are probably busy, but come on. Just hanging up on a customer right away is a big no for any company. Horrible customer service on the phone.

  Courtney Prokofieff
3 years ago
We were on a road trip from Minneapolis to Rapid City in our RV. Just before reaching Sioux Falls our RV broke down. We can t remember the man s name for the life of us but if he or his employer ever sees this, commend that man for his service!! He had all black tattoos and his birthday is August 30th. He not only showed up to help us out in a timely manner but went above and beyond to find us someone who would be willing to check out the RV when the 30+ places we called all told us no. He even found us a spot to park while my fianc� fixed the issues we had. He literally saved our trip!!!!Service: Special vehicle towing

  Vasek P
2 years ago
Tomas, thank you for fast and safe delivery of my truck to the destination. You are real professional of your business.

  Dispatch Grand USA
4 years ago
5-Star Service!Truckers! This is the best towing company I ve ever dealt with in 15 years! Owner Randy, he is always on the phone and ready to answer all your questions. They are very reasonably priced, helpful, professional, and definitely not trying to screw you like most of tow companies do.If you ever have a problem in the area, call them, you won t regret it.Thank you!

  A R
3 years ago
Called guy he told me $375 per hour. I said ok. Some one showed up within 30 min and pulls me out in 5 min. Tells me my bill is $2000. I asked why his response was i charge $500 per hour 2 hour minimum and i brought a second tow truck with me. Then He said if you dont like it ill tow your truck to tow yard and can pay more. Pretty much they stole money from me and scammed me. Their prices were not reasonable. Rude und unproffeaional. It you want some one to steal you $2000 in 5 min call them. They are good at that.

  Dave Van Sickle
3 years ago
Love these guys! My Class A RV lost air in the rear airbags in the middle of the night on I-90. Called them and they immediately sent someone out. He figured out the issue in two minutes...grabbed some duck tape created a temp fix so we could drive into Sioux Falls to a repair facility. In fact he followed us the entire way into town. If you need a tow truck make sure to call the gus at ACE Towing.

  Zachary Baker
3 years ago
We have hired Ace multiple times to help us move some equipment locally & long distance. Always on-time, knowledgeable drivers, nice office staff. Very fair with his customers. and will continue to work with Ace Towing again in the future.Services: Special vehicle towing, Long distance hauling, Local haulingServices: Special vehicle towing, Long distance hauling, Local hauling

  Darin Fowlds
2 years ago
They are aces in my book! Great company great staff and excellent service at a reasonable price and always do a fantastic job!..... Randy has been in that business for so many years and so knowledgeable and all their staff is very personable;)..... thank you Ace Towing for always being there:]

  Mike Yocum
5 years ago
I hired ace towing to do hauling for me over the last 3 to 4 years. The were at the place on time and ready to work. Not once did a driver or truck fail to deliver the load that was put into that truck. Ps. 3 weeks ago my truck gelled up, I call Randy at ace towing for help, he knew how cold it was. His truck showed up very fast to help. Thanks,

  D N
2 years ago
The Company (Bibbs Inc) I worked for back in the mid to late 2000's used this company for all towing services. Was broke down 100~120 +/- miles East of Portland with a blown engine valve on my way to get reloaded. They had a truck out there quick enough on a hook, Dale was the Driver and probably still is the man! He got the tractor out there to me, I got reloaded and was back in Sioux Falls without much more than a days lost time.IF you want it hauled or brought back from ANYWHERE NATIONWIDE this is the company to call in and around the SouthEastern part of South Dakota, Southwestern Minnesota, Northwest Iowa and Northeast Nebraska. They have the trucks, rigging, etc for any type of hauling, wrecks. They use Air Bag recovery methods to save loads from a potential total loss if trailer is laid over on it's side.I use to work in the Class 8 truck repair industry back in the 90's prior to driving truck and they always delivered, towed and even came and lifted trucks off low boy trailers for wreck repair.They definitely have the fleet of trucks to keep things moving smoothly.Services: Special vehicle towing, Long distance hauling

  Michele Nelson
2 years ago
Joe rescued me and my truck and really did an amazing job of making me feel safe and comfortable. He quickly got me safely off the highway. I would recommend Joe and Ace towing for reliable, timely and safe service. Thank you Joe!!Services: Special vehicle towing, Long distance haulingServices: Special vehicle towing, Long distance hauling

  Frank Nauhauser
11 months ago
My truck broke down on I29 on April 20/2023 and ACE Towing was quick there to get my truck in a shop. Uncomplicated quick service. ThanksService: Local haulingService: Local hauling

  Damon Duncanson
8 years ago
First thing on a Wednesday, of early August, was just 30 miles from my drop when my Peterbilt blew its engine. It was a crucial period for I had multiple drops and this was the 2nd drop. It had a time period because the place I was going to was involved in construction issues, thus access to the building would diminish after that day. I didnt know what was going to happen, but then my boss told me Ace Towing was coming with two trailers, one for the Pete, the other for the trailer. Perhaps there was hope yet, when these guys arrived, I was amazed, they would turn an otherwise hopeless situation into a disolved remedy. Both guys were cool, calm, friendly, and professional. Interestingly enough, Ace Towing centers their professional aim around faith and belief in the Most High, which is quit the solid tradition of a good business philosophy. It showed that day, because not only did they deliver my load in time, but they also made me forget about the prospective horror of my truck being severely impaired. After I got paid for that load I decided they earned a nice tip as well as reward, though I may never come across Ace Towing again, the fact they take such great pride in their work marks the true spirit they center their aim on, faith and job 1# quality. DMD

  Jeff Hopkins
5 years ago
Good bunch of people, they came and pulled our camper and pick up out of the mud. These guys sure know the meaning of great customer service, I would definitely recommend Ace towing to anyone who needs help..thanks again for all your help.. next time I will stay out of my back yard

  Dan Anderson
2 years ago
They were quick to respond to a trailer tire blow-out on I29 and the service charge was more than fair. The service truck driver was fast, knowledgeable, and friendly.

  jeremy cole
a year ago
Early morning rescue with a smile and handshake! Excellent man and amazing service.

  KingOFALLkings
2 months ago
Horrible, teamwork, bad timing, bad communication bad everything

  Joseph Grove
a year ago
Called and the guy hung up on me because I didn t have a heavy vehicle. Rude, bad service.

  Dustin Williams
5 years ago
I was in a pinch to move a big piece of equipment. Randy offered me a fast solution at a fair price. I would recommend them to others.

  Michael Richardson
2 years ago
Very quick response time and recovery very friendly and knowledgeable staff would use them agin if I had to hopefully I don't lol thank you guys

  Peter Tuff
2 years ago
These guys know what they're doing. They handle the big, tough cases! Very courteous and professional.

  Bob Oberg
3 years ago
Randy's a nice guy he will help anybody he can fair prices and he can get the job done