Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Frank DeCelie
3 months ago
I went in today to buy 2 batteries for my truck, and had a very pleasant experience. Steve helped me with the purchase, and I got the exact batteries I needed. The service was professional and friendly, thanks!

  Samantha Eddy
5 months ago
Great experience! All the guys were helpfulJosh took good care of me and even set me up with parts from another store they were out of stock of. Appreciate you guys!

  David Smith
4 months ago
Everyone knows their job. They help you without question. Very good staff.

  Jon Kear
6 months ago
Needed a new battery while we were on vacation and on a Dodge Journey you have to take the tire off and the fender well lining and Dan let us borrow the tools that we needed to install it very helpful.Thank youJon

  Mary Fetchu
5 months ago
Michelle was wonderful! SO SWEET and HELPFUL. I really appreciated her assistance.

  Casper Violette
a year ago
I come here often but today secured that I ll always give them my business. Needed a new battery for my pressure washer trailer after a long day. The lady immediately got what I needed than started chatting and playing peekaboo with my 3 year old boy. The other gentleman working there asked if he could have some candy so I agreed thinking he had a little something behind the counter. He pointed to their snack shelf and told him to pick something out. The kind lady that was helping us took him by the hand and over to pick something out. What a great experience, my boy talked about it the whole way home. Thank you for making both our days!!

  Hometown Pro Wash
a year ago
Wow- what a wonderful bunch of folks at this location. My wife s battery died right across the street and they were able to get her Santa Fe up and running in no time. They even sent a driver to another location to pick up a battery that was a better fit for her vehicle. What a great team, very pleasant and easy to work with. 5 stars today and our family are now customers for all our vehicles.

  Jenny Hanna
2 years ago
Replaced my headlight bulbs for me, and had me fixed all up in less than 10 minutes! And the guys were friendly and polite.

  Lori Black
3 years ago
Needed hatch struts for my 2008 pontiac. They went out of their way to help me. So thankful for good customer service.

  Jennifer Scott
a year ago
Being a woman I have always seemed a little awkward but when I entered the store a was greeted with a friendly hello from three men. They put my windshield wiper on and away I went. Absolutely great service.

  UNIRD12B
a year ago
Great availability of parts..even for my old 99 ford motorhome

  Tiffany Vannoy
a year ago
The guy working come out to my car and even tho the problem didn't show up on the code reader(at least the one I was there for didn't show up. I had many codes come up) he helped me figure out what the problem was. Even got down on the ground and looked underneath my car. I've been in some auto part stores and the ppl working know absolutely nothing about automobiles. Even gave a friend of mine parts that her car didn't even have. Not parts that didn't fit, parts that didn't even go on the kind of car she had. So to have a mechanically inclined person working was a blessing. I will definitely go back to this Advance Auto.

  brooks
a year ago
Shane at the Surfside location went above and beyond in order to help me. They do not make the part I need. It was part of my cooling system going back to my heater core. Every junction I came to was shattering because of older brittle plastic parts. Finally got it all out and Shane took pictures of how it should look. I came back a day later and with multiple parts had essentially rebuilt the parts I needed. He did it all with a smile. He s the reason I ll never go to another auto parts store first. The older grumpy guy who I believe is a manager could use some Customer Service training. Shane also refused a tip, probably policy. But I wanted to acknowledge his service in some way. Very knowledgeable I guarantee he if the reason a lot of people come in that store.

  Shon Gehlhausen
a month ago
Great help. Thank you

  Maryellen Connolly
3 months ago
Great customer service!

  Becky Sloan
3 years ago
Needed a battery to be replaced. Austin ( an amazing caring team member) came out to my car, analyzed everything and determined it was the battery. Then he took out the old battery and replaced with a new battery, while being kind and funny. It was so nice to be treated as "if he was caring for his parents. " What a wonderful experience!!

  Eric Reynolds
2 years ago
This store was in a little strip mall, not a stand alone like normal. But I was looking for auto wire and crimping tool which they had. Checking out was very fast and I was on my way. Conveniently right across street from where we were camping

  Keith Johnson
2 years ago
Best prices. No hassle warranty service. Knowledgeable staff ready to answer any question for us DIYers. Any part you might need in stock. This is my go to auto parts store. Always has been, always will be.

  Randy Parrish
7 months ago
Very helpful. Very professional, good quality, good price

  Carl Kiple
3 years ago
Went to the store on Friday. Was treated like family. Sold and installed a new battery in my Colorado. Only wish I knew about the Veteran discount. I'll know better next time.

  Kimmi Case
3 years ago
Went here today and we always do business with this store. Unfortunately, after this experience we will not go back. Went in with my daughter and her windshield wipers were broken, it was raining and they would not help at all to install them because it was raining. Obviously ,we couldn t safely drive the car with the wiper broken so we did our best and found our way to Autozone , they installed them and gladly took our money. Our safety was a priority! Thank you for appreciating our Buisness.Just can t believe there were five guys , I might add , just standing in there doing nothing.

  Ann Turner
7 months ago
They are friendly and will help you great place

  Charles McGraw
a year ago
Friendly and helpful staff. Will check your battery and alternator free of charge. Will also run OBD scanner to check for codes if you have a dash light on.

  Scott Wood
3 years ago
I really had a great experience at this location. Everyone is so nice and professional. The store looked immaculate on the inside. Hope corporate knows what great employees they have and wish I had this experience in every retail business.

  Marty Lockridge
9 months ago
Shane is absolutely amazing, I'm here out of town and he was a huge help!!!!! Thanks Shane!!!

  Terry Hardin Jr
4 years ago
Courteous and knowledgeable staff that's always ready to help. Order online for ship to home or store pickup there is always a valuable coupon available for 15 to 25% off the already LOW prices.

  jeannie connor
a year ago
I love this place, they helped me out so much my camper was messed up and they helped me don't know what I would have done, the staff needs a commendation!!! Everyone needs to shop this store!!!

  Candy Bloemendaal
3 years ago
Thanks for nothing, I will never return to this store.They actually told me I could purchase a bulb from them & then take it somewhere else to have it put in. Not to mention there was 4 employees standing around doing NOTHING in the front near the door.Needless to say I went elsewhere (auto zone) & purchased the bulb & employee came out & put it in at no charge.

  Mickey Bailey
5 years ago
Advance Auto parts is the closest parts place to me but I only go there if I'm in a hurry. The prices seem to be a bit higher than O'Reilly's which is why I choose to go there when time isn't a concern. I always receive good service here though and have no complaint about anything.

  Jean Sawyer
5 months ago
Helpful and friendly employees.