Scott Will Toyota Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  April Turner
4 months ago
Great experience! Did not get a new car, but very hopeful that we will find the perfect car for our family.

  Gloria Matthews
5 months ago
Great experience. Got the best auto deal in the USA. I love my Toyota Corolla. Clean, friendly, courtesy and fast service. You can't beat the price!!

  Wayne Nelson
4 months ago
Very friendly and helpful. Sales and contract personal was awesome

  Shailynn Gamble
10 months ago
Just bought a car from them quick and easy service. Mckenzie was awesome. I will work with her again, no doubt about it.

  WaHis299
a year ago
Excellent overall service from a great team of professionals serving the Sumter community and beyond. Honours military discounts on select services. Thank you for all you do, and keep up your service of excellence.Coram Deo!

  Lee Gandy
2 years ago
Service department has many pros... Clean, comfortable waiting area, free bottled water or coffee, and the staff is great at communicating with you. The prices on many items are reasonable (wipers, oil changes, tire rotations). The cons... the prices of other services are not-so-reasonable (tire pressure monitors, spark plugs, tires) and they always try to up sell you (par for the course, I suppose). Overall, it's a dealer service department, so you can expect to pay more. At least here you'll get friendly service in a nice environment and all the work they've done for me has been top notch.

  Brittani Evans
a year ago
WHAT A JOKE. Took my car there this morning had to call to check on it because after being there for hours I hadn t heard anything. They quoted me $500 for rear brakes/rotors said I needed my battery replaced and an alignment. Then once I told them I would take my car somewhere else they said I owed $65 for them looking at it (diagnostic fee that couldn t be used towards the service) I asked for an appraisal on my car they didn t do that either. And when I got there at 7:30 2 of the technicians/helpers were arguing with each other. Real professional. 0/10 DO NOT RECOMMEND :)Service: Auto maintenance

  Gary Johnson
2 years ago
Please check with your bank on the use car prices. Their prices are inflated. If you are going to bump up the price way over value, please add a warranty, not one oil change or 60 days. A warranty at Car Shield or some other place would be less than your inflated price. Add an extended warranty for atleast 12 months. Should do better for your customers.

  Arleen Miller
2 years ago
I am very very satisfied with the service we received at Scott Will Toyota!

  Steve Boykin
4 years ago
I've had some pretty negative experiences with this place. Be careful leaving your car in there care. Mine showed up at central Carolina at 8 at night when I thought it was sitting at the shop. Not good. No compensation by management, just an apology. Definitely keep your tracking apps on or even better try not to leave it at the dealership. Greg Jenkins is the only reason I return there for service. He really tried to make things right but obviously not supported my management.

  Rob Tillman
2 years ago
They do a good job. I would try to find a way to connect a little more with customers. It feels like a transaction rather than a relationship.

  Lenise Alvin
11 months ago
Excellent customer service experience This place does great work

  Sean Prince
3 years ago
A shaved my tires down and told me that my tires need to be replaced. And they also park my vehicle in the rain for me to go get in it instead of pulling it underneath so I wouldn't get wet. Terrible customer service.

  Ola Young
2 years ago
The service is excellent and I never had a problem when they work on my car. I would recommend this place.

  Berny Kouadio
a year ago
Very friendly people. I like the customer service. Will definitely go back

  KitClou6
a year ago
They were wonderful! Everything flowed smoothly from the time I came in to the time I life.

  Liz Hernandez
a year ago
Quick to book an appointment over phone. Good service.

  David Shillibeer
2 years ago
Dumped contents of glove box on floor and then replaced them in haphazard fashion while performing unauthorized check of cabin air filter during oil change, then compounded their sloppy work by leaving cabin air filter cover on top of dashboard where I found it after car was returned to me.

  Cameron
2 years ago
Amazing people! Great service will definitely come see them again!

  Patricia Scully
3 years ago
Johnny Miller was great. Made the whole sale experience totally stress free.

  Joan Lease-Clark
a month ago
Picked up a passenger

  katherine pollard
a year ago
Very well job done I will give them a 5

  Jan Caputo
a year ago
New tires and alignment took 2 hours. Then tire pressure light came on driving home!

  Rosa Pearson
7 months ago
Made appointment, still wait was long

  2 Gee
3 years ago
They take good care of your car. Prices are reasonable

  Diane King-Burgess
2 years ago
Great Customer Service, see Greggory Jenkins for your service needs.

  Lola Carter
3 years ago
On time and very helpful job well done

  Karen Barney
2 years ago
Had a wonderful experience. Thank you Terry!

  haywood white
11 months ago
Fair! Polite! That speaks for itself.

  Jacqueline B
3 years ago
Great service done in a timely fashion