Nissan of Sumter

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Janet Strohecker
3 months ago
They had a lot of new and used vehicles on the lot but unfortunately the salesman had his own plan of what we should buy. After looking at a couple of used vehicles, I said I'm not paying that much for that much damage. Let's look at new and he insisted on showing us more used vehicles, so ... we left. Went next door and bought a 23 Jeep gladiator. That salesman listened to us.

  Shinethia Kollock
2 weeks ago
Prep was awesome to work with and very professional. Professionalism, knowledge, and a nice personality will make it happen any day. She had all three. We were happy to buy both vehicles that day.

  Alan Jackson
3 months ago
I recently had the pleasure of purchasing a Nissan Armada from Nissan of Sumter, and I was happy with the entire process. From the moment I stepped into the showroom to the day I drove my new car off the lot, the experience was nothing short of top notch.The sales team was knowledgeable, friendly, and not pushy. My sales representative, Greg, took the time to understand my needs and preferences, guiding me through the available options without any pressure. The entire process felt transparent, and I appreciated the honesty throughout negotiations.The financing process was efficient and straightforward. The finance team explained all the terms and options clearly, helping me choose the best financing plan for my budget. There were no hidden fees or surprises, making the overall transaction smooth.Alan Jackson

  Frank Banks
2 months ago
My Sales Agent/Advisor Mr. Wayne was very knowledgeable and helpful and explained the best points of the two vehicles I wanted to see. He took his time with us and answered all questions we put too him in our two day visit at the Dealership. I give an overall outstanding score to all that I came in touch with. The preparation of our new Rock Creek Pathfinder was clean and spotless. The paperwork was seamlessly written and easy to understand. We give our Agent Mr. Wayne a very big score for his caring attitude to us and relaxing SC demeanor. Thank you all.

  E. Lenah Wilson
2 months ago
This was my 1st experience and I was very impressed. Everyone was very nice and helpful and the facility was very pleasant to wait in. I came in for a recall repair and an inspection. I had no issues at all and did not have to wait too long. They gave me confidence that I made the right choice in purchasing my new Rogue and I am impressed that I was treated well even though the purchase was from elsewhere. I will definitely return for any future maintenance/repairs and future vehicle upgrade.

  Samuel Isreal
7 months ago
I bought a 2023 Maxima Platinum from them. They didn't have the one that I wanted but my salesman Leon Winn located the car within 24 hours . I spoke with another dealer prior and they told me that the car was not available within 500 miles. But Leon found the car at another dealer in South Carolina. I will definitely buy my next car from them.

  Rebekah Crolley
2 months ago
Johnny Miller was extremely professional and helpful. He went above and beyond to ensure that I found a vehicle that met my needs as well as stayed within my price range. I felt comfortable and listened to during my time spent there.

  Adriana Buckner
2 months ago
Had a great experience compared to Scott will Toyota. I got offered 1500$ more than I got offered at SWT. Johnny smith and the manager were great , and changed my mind on dealerships as a whole. They were honest and tried their best to compromise with what we wanted

  Michael Bourgeois
a year ago
Yesterday, I purchased a vehicle at this Nissan dealership. I drove more than 700 miles to trade in our current vehicle, so making sure things were right before the sale was very important. Prep, my sales person, was great! She was very thorough and helpful with all of my questions. Everything was just as expected when I got there. Tremaine, Cameron and LJ also helped and did a great job! Thank you all!

  Amanda Pack
a month ago
Just purchased my Nissan Pathfinder and my salesman Mitch Mellerson was amazing! He was so accommodating and it was the easiest car buying experience I ve had! Thank you Nissan of Sumter!

  James Hinson
2 months ago
We bought a SUV and Johnny was our sales person. He was awesome!! Stephen also was very helpful. We're super happy with our new vehicle and the customer service we received.

  Joan Mcgee
2 months ago
Yes I stop by Nissan on board street in Sumter SC and I was graciously helped by a very nice young man. He helped me with my Navigation system on my Murano. He didn't have too do it but he took the time too help me. I would just like to say Thank you very much. His name was Johnny Miller. Please ask for him.

  Kennedy Dunn
2 months ago
I had the absolute pleasure to meet with Donta Pack and discuss different car options. He was extremely knowledgeable on the different Nissan vehicles available. Additionally, he was very tentative to my vehicle needs, he listened to all of my concerns and helped guide me to the vehicle that best suited me. Donta is by far the best sales person I have interacted with in a long time. His customer service skills are unmatched. I highly recommend Donta to anyone interested in purchasing a new vehicle.

  Jon S
3 months ago
Johnny was very knowledgeable of the vehicle I just purchased. Even after I left the dealership, I was able to contact him and ask questions and he responded very quickly. He is the best salesman that I have dealt with ever!!!

  Theresa Holloway
5 months ago
I am so pleased with my visit to Nissan of Sumter on yesterday, November 6. I went there not knowing what to expect because I had been given recommendations for my car by another company that were not needed. Mr. Sherman at Nissan was very professional and addressed all the issues I was concerned about. The service at Nissan is excellent! I left there completely assured that my car was safe and I will be returning soon! Thank you so very much!!

  Deborah Howard
2 months ago
Ross Grimes directed the repair of my car after my car was vandalized (sugar) He kept in touch with me and my insurance company so my claim could be honored. He was vigilant in making sure all parts of the vehicle were checked and cleared of sugar debris. He informed me that I would occasionally see the engine light come on but that it had no affect on the complete operation of the vehicle. He informed me of how to finance the expensive repairs that the insurance claim would not cover. I need to get back with him for a print out of that situation

  Tanya McBride
2 months ago
I have had a wonderful experience with my salesman, Justin and everyone I contact with has been a pleasure. And would go back there if I buy another car someday. Thanks Justin, been a pleasure to have u for a go to man.

  Tanya Benbow
2 months ago
So I finally spoke with the manager of used car department who was very cordial and worked with me and the needs of my purchase of my . I was very pleased with the service I received and another manager came to me to congratulate me on my purchase after my first review. But I can say next time I will go back to my dealer down the street....toyota for life....but thanks for trying nissanLADIES please bring someone with you that knows about cars cause they will get you thanks for my Three weeks out and my nissan is showing its lemon parts steering wheels squeaks the wheel barring are messed up and it hates to accelerate up hills LADIES ALWAYS bring a mechanic with you when you buy a car this is ridiculous

  Nicole Spencer
5 months ago
I could not be happier. I have been trying to get the issue fixed with my keys since April 2023. I bought my car in March 2023. The local Nissan dealership in Florence, where I bought the car, dropped the ball. They did not care about my/nissan s issue.I was pretty defeated to have a 2023 and I was left feeling like I was sold a lemon.I was forced as a single mother to drive a car for months, that I had to rig to start, key was never read by the computer, I could not lock the door without triggering the alarm, and honestly the car could have stopped at any moment.When I went to Sumter, I felt heard and that my issue was important. They were busy, but had a technician look at my car immediately, and gave me a loaner until they could resolve the issue. The manager explained everything to me and assured me they could figure out the issue and they did. I am so thankful to the department. Their service is worth the hour drive to and from.

  S Kingsley
5 months ago
Let me be the one to say that when we arrived at Nissan of Sumter, we received a VERY heartwarming welcome from both Justin and Tremaine. We reside in Charleston, SC, and have been with Nissan of Charleston for several years. In fact, it's been nine nissans worth several years. The last few times there, we did not feel like a valued customer at all. We felt like we were just the next ones in line, fine if we buy and fine if we didn't. So, we extended our search out further to see if it was just us or...."Just them." Well, it was 'just them', we are still the same people who were simply looking to upgrade to a new vehicle. I can not say enough about the effort put forth by both Justin and Tremaine that clearly came naturally on their behalf. We liked Nissan of Sumter so much we sent our dad there to buy his next truck from Justin! We have been back a few more times just to say hello and see how the guys are doing. We were saddened to learn that Tremaine is no longer with the company. Being a business owner myself, if I owned ANY new car lot, I assure you Tremaine would be working for me immediately. He has the "people skills" needed for a business to be very successful. Justin is still there, so trust me, if you are looking for a new, used, trade-in, etc, it's well worth the drive....Justin is definitely the man to see.

  Rochelle Mcduffie
a month ago
Johnny Miller & Travis was so nice, patience, helpful & put me in exactly what I wanted!! The experience was easy & fast!! If you looking for a car go see them!!

  Robin Guertin
2 months ago
This place for my husband and I was the best experience ever in all the time we ever had gone to a car dealership. It was fast and just a whole lot of love. They had taken good care of us. We will highly recommend this dealership.Thank you for taking such good care of us... Tim and Robin !!!UPDATE: MITCH Mellerson, DID it AGAIN! He helped us! My husband and I decided that we needed a truck.If anyone gets a chance to go to Nissan dealership in Sumter. See Mitch. He has helped us (5) times now.So thank you, Mitch, for being an outstanding salesman in your field !Not to leave anyone else out. We thank you all for making a prayer come true. (Terry Bass and financial agent Mr. Geddings and General Manager TerriSee you all next time!!

  Joshua Taylor
5 months ago
Wayne was easy to work with, the process was smooth. They are a cohesive team, a younger lady named Prep jumped right in and helped Wayne while he was otherwise busy, my wife and I were struck by her professionalism. I am happy with the car, loved the sales team, and have absolutely no regrets.

  Adrianna Chandler
a month ago
Nissan of Sumter was horrible. When I first went there the crew was awesome. Now that Ross is there he s not too pleasant. I really don t care about using Nissan of Sumter for the future.

  Koral s Closet
4 months ago
They have great customer service and took the time to listen to understand not just to respond. I will return for oil changes and other scheduled maintenance. I do recommend.

  Egypt Johnson
2 days ago
Mariah was very nice and she helped me through the process of getting my car repaired. I m very grateful.

  Mark
3 months ago
Made appointment with service dept 2 weeks in advance. Arrived for appointment, put car in bay and was then told it would be an hour before they could look at it and another hour before we got it back. Service dept was good a couple years ago. This is second time they have dropped the ball. Probably switch to Cola

  Brianna Hughes
2 weeks ago
Absolutely wonderful everyone was very nice and professional, Wayne and Jeremy answered all of my questions and made the process of getting my 1st car easy and quick

  Samantha Courtemanche
7 months ago
Prep Nelson was FANTASTIC!!! Best experience at a dealership ever. I absolutely love my new car! Thank you Prep!

  Brian Arens
a week ago
The sales associate was extremely knowledgeable on the vehicles that I was interested in. Very friendly as well.