Advantage Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Colton Mayes
a month ago
Used them twice now to move my tool box. Very quick response, decent pricing, and drivers are safe and respectful. Will use them every time

  Justin Woodard
4 years ago
On January 3, 2020 around 8pm my vehicle was towed from 1000 West apartments in West Ashley. The address for the tow is 1000 Bonieta Harrold Dr, Charleston SC 29414. The reason for the tow was I had no parking sticker and I was parked in a reserve spot. The following day on January 4, 2020 I went to retrieve my vehicle. I asked if I could recover any items that were left in the vehicle and was denied entry due to not having paid the towing costs. When I went to retrieve my vehicle around 1:30 pm January 4, 2020, that is when I noticed the damages done to the front of my vehicle. I took pictures to document the condition it was in when I retrieved it. The tow truck driver that released it to me also took their own photos. I was told that they would have to get in contact with the owner Harold Owens to figure out what would happen next. I ended up paying $176 to get my vehicle released. I was charged a storage fee for them only possessing my vehicle for about 17 hours. I was also charged a $10 fee for processing using a credit card. A few days later I spoke with the owner Harold Owens and he told me the best he could do is provide me with $200 cash other than that there was nothing he could do. I politely declined the offer and told him that the estimate that I had done would total to $1534.82, he told me to get my lawyer to contact him and that was the last I spoke with the owner. On Friday January 10, 2020 I finally received the pictures from before the tow from the location It was towed from in 1000 West Apartments. Currently as of January 13, 2020 the owner still refuses to contact me and I have yet to find a way to contact him. All I would like to happen is the owner to own up to the damages his company has caused. The company has been giving me the run around on providing their insurance information. Since the company has pictures of what the condition of the vehicle was before they towed it, it seems like they would acknowledge that they caused the damage. Included are the before and after pictures of the damages.EDIT: January 24 2020This is a response to the owners message below. Please provide the pictures you claim to have. Until I see them I cannot believe you. If you have them why do you refuse to bring them forward?This company is also under investigation by City of Charleston Traffic and Transportation for violation of nonconsensual tow ordinances. If you were charged a processing fee from this company for the use of a credit card, you can contact Traffic and Transportation for possible reimbursement.

  David Halm Jr
4 years ago
Advantage Towing was great, showed up quick, did a great job moving my truck across town for me. I would highly recommend them for a quick, reliable tow! Louis was great to chat with and very helpful!

  Tyler Martin
8 months ago
I had a great experience, the driver Lewis Harris was very friendly and professional. I will definitely be giving them a call again when I need a tow.

  Proud Customer
a year ago
Horrible Store management not military friendly at all. Store operations and policies are shady. Customer service is friendly but that still isn t enough to mask the illegitimacy of the company owners. I highly advise to do business else where. Current as of 07 OCT 2022 YES! was in an accident on 9/16 FRIDAY yes and then I was shipped out 9/19 MONDAY in preparation to the hurricane crisis in Florida. I didn t return until 2 weeks later and I promptly came in to receive my car and you charged me 25 dollars everyday while I was on GOVERNMENT ORDERS. My orders would have covered me from the 9/19-10/7 little do you know. Which is ridiculous when I had absolutely no chance to come in because of this situation. You showed absolutely no respect for the men and women who serve and protect this nation. Shame on you for try and turn this against me when you don t have proper edict to even understand what is going on in the world. You are an embarrassment to this great nation. I do not understand why you would say I was at fault for this accident because I was legally found NOT AT FAULT after review I highly recommend not using this business in any capacity especially after their ignorant comment without any driven facts. Lastly for the record I never asked for a discount I simply asked what is your policy for service members who are actively on orders and cannot physically come in? And this is where you fail as a company and this is what is shady. I m sorry that you feel that you think you conduct business properly when it is completely illegitimate. Next time I would advise you to serve your community and not be so money hungry. Very RespectfullyService: Car towing

  Chimeraen
5 years ago
I had a Mini Cooper that was not starting and needed to be moved to a repair shop. I called and was able to get Lewis out to me within half an hour. He was fantastic! He made great conversation and made sure to take good care when towing my vehicle out of my apartment complex. I would definitely recommend Advantage and I will definitely use them in the future if I ever need towed again! Thank y all and have a blessed day!

  Kay Bay
2 years ago
Brian was awesome with his service. He made good conversation and while I was feeling down about my accident, he put it into perspective. I am happy that my insurance sent him to help with towing. All around nice guy and with a great attitude.Service: Car towingService: Car towing

  John Moody
5 years ago
!0 minutes after I called the Driver Lewis contacted me to let me know he was on the way. They were recommended to me by another towing company that was going to charge me 50 dollars more then what advantage did. Very professional and extremely knowledgeable. I knew my car was safe with Advantage and Lewis at the wheel.

  Tiffany Fludd
2 years ago
After speaking with Roadside Service through my insurance provider, and my ETA of 3 hours. I googled towing services and I chose Advantage To Towing. Even though my morning started out horribly, the dispatcher was very pleasant when I called. Driver Lewis "Tiny" Harris GREAT CUSTOMER SERVICE!!!Service: Car towingService: Car towing

  Slim Goody
4 years ago
I needed my car towed in a small time frame & they responded immediately i was very pleased with how quick he responded and how personable he was.Mr Lewis "tiny" Harris was very professional from the beginning to the end of our transaction. I would definitely use him again.he fast,friendly reasonable &professional. And i would recommend his towing. Company to anyone needing services-----M.Robinson

  wyatt slawson
6 years ago
My alternator went out and I called and they said about an hour and a half wait, but Lewis actually showed up in about 45 minutes! First time having to deal with a towing company and I m very happy it was with advantage towing and Lewis! Would definitely recommend!

  Charlton Singleton
5 years ago
I called and spoke to Victoria. She told me that she would have someone over to me in about 45 minutes, but low and behold I got a call from the Lewis "Tiny" Harris about 10 minutes later and he was literally around the corner. Tiny got the car hooked up and gone in no time. Advantage Towing is fabulous and while I hope that I do not have to contact them to tow my car again (haha) they are definitely going to get my business if I need to call on them. I will also recommend them to folks that need assistance!

  Donna Purvis
3 years ago
When called they came immediately and took care of our car. Richard was Extremely professional and helpful. He was kind under serious situation and helped us to relax and trust it would be taken care of and it was. If I ever need another tow I will call this company.Service: Car towingService: Car towing

  Randy Holton
6 years ago
Lewis (Tiny) went far above and beyond the call of duty in helping me when the axle of my trailer was damaged and had to be towed. He even agreed to meet me at 6:00am, purely to accommodate my schedule! He impressed me with his professionalism and seemed 100% competent. He totally earned my trust by making extra sure everything was secure before he proceeded with the towing. I highly recommend Advantage Towing.

  KB
6 years ago
HIGHLY RECOMMENDED!!! Very professional service. Gave them a little run around but they took care of my service needs within an hour. Lewis "Tiny" Harris told me his ETA and was there 10 minutes early. Hooked and up on the flatbed of the tow truck in less than 2 minutes.

  Rodrigo Vargas
6 years ago
Tiny helped us tow our car. They told me the wait would be 1 hour and 30 minutes but he called me and got to location in less than 30 minute. The service was fast and excellent. Tiny was nice and very friendly. I highly recommend this company.

  Kevin Tague
6 years ago
Our Jeep died on the way to the fair. We had the friendliest tow truck driver I ve ever met. His name is Lewis tiny Harris. He was there in about 30 minutes, and got the Jeep not only home but close to the garage so I could work on it in the morning. I would recommend Advantage Towing to anyone in need of a tow truck. Thank you for an excellent experience Advantage Towing & Tiny.

  Ashley Sires
6 years ago
My truck completely shut down on me while driving and left me stranded on the side of the road on a Sunday evening. I called Advantage Towing and they simply said we're on the way! Mike pulled up under 15 mins with a smile and said let's get this loaded and get you home. He was very professional and within only a few minutes had the truck loaded securely in place and we were riding down the road. Thanks Mike for your help and thanks to Advantage towing for the great service!

  James Fallon
6 years ago
I got to say Lewis Tiny Harris u are the man! I Blew the tranny in my mud truck called advanced towing they sent Lewis to come tow her to the shop to get fixed he came was professional friendly and knowledgeable! Which is truly hard to find nowadays when it comes to the automotive industry period! He had to put in extra work pushing the truck while I was inside it steering didn t complain one bit about how big and heavy it was he got to work and directed me at the same time like it was second nature for him! I will definitely use Advantage Towing again and request Lewis for all my towing needs! A+++ service! Thank you So much!

  Tabatha Tracht
4 years ago
Lewis Tiny Harris was the best! He was so helpful and on top of excellent service and communication he also tried to help me figure out what was wrong with my car. I appreciate everything he did!

  Alexis N�cole
2 years ago
Worst experience ever, this is my first time ever using a towing company and I m highly disappointed. For starters, I made an appointment to get my car towed at 8:30AM and no one showed until I had to call to make sure the guy was coming. When I called the first time to make sure the tow truck was coming to get my car to the auto shop he was very rude and unprofessional. He also hung up the phone on me which was unacceptable. Being that this is my first time ever having to get a tow truck and how rude and inconsiderate this company is.Service: Car towing

  Mike Vanderhurst
3 years ago
THE TOW SERVICE (Advantage Towing) was extremely helpful, quick and kind. The tow driver (Lewis "Tiny" Harris) was extremely personable and sympathetic. HE immediately put me at ease. Great guy.. great "towside manner"!Service: Car towingService: Car towing

  Ralph D'Agostino
4 years ago
This place was a major help. My truck was broken into and the person who did just destroyed my ignition so I couldn t start it. A couple of other tow services said that they couldn t do it because my front wheels weren t straight or would ve taken over 2 hours to get to me. I called Advantage and it was a great experience. A tow truck came to me within 30 minutes and Tiny Harris, the tow truck operator, was a pro in maneuvering my truck to make it towable. He did an amazing job. Will definitely call them from now on if I need a vehicle towed.

  john smith
a year ago
They were very quick and professional at doing what needed to get done, and we're kind enough to let me ride with him to the tow yard so that I can get everything out of my vehicle.

  Marc McLeod
6 years ago
Had to get my Harley towed off, Tiny showed up quicker than the quote time. He was super friendly and professional, and I was sure he would take good care of my bike. Would def use Advantage Towing again, if not solely.

  brett johnson
6 years ago
Shaun Finch saw that I locked my keys into my vehicle and helped me get in minutes. Definitely a genuine and trustworthy! Very rarely do you get any help with calling in for service. Very impressed!!

  Blue Vagabond
6 years ago
I needed a tow for my BMW that s been lowered, so I can t just call anyone. The driver Lewis that picked up my car was very helpful and knowledgeable. He arrived swiftly and loaded up my car with ease. I ll certainly be using this company again if I m in the need.

  Darryl Reynolds Jr
6 years ago
Lewis "Tiny" was more than awesome. Helped me out in a very clutch situation after normal hours. Best prices ever quoted and very professional. Will call again for any towing services!

  F.M. Aghaei
3 years ago
They towed my mother's car from The Cedars this last Saturday night; it was after hours so the rate went from $160 to $210. To begin with we had no idea this towing company scaled my parking lot looking for illegal parking which my property company (Southeastern Property and Equity Management) never clued me in as an owner to this deal between them. Didn't know there was an improper way to park. Doesn't matter if there was a sign for another towing company at the entry, no one let me know that parking to the side was improper. i had never even seen a tow truck much less these guys. When we talked to them intially, they said a neighbor had called us in. When we went to pick it up, The guy with the piercings lied to my whole family again & said that someone called it in. That they weren't just cruising & picking it up.Give me a business card and said i'd have to call dispatch to find out who called it in. When I talked to my management company yesterday, they said they were the only ones allowed to call in cars. And they had not called it in that night. I understand if it was okay for them via contract. They still lied to us not to get in trouble or look like they were just trying to make a quick buck. May God save this business' soul.

  Josh Redmon
6 years ago
Lewis provided great, fast service as well as fun conversation. He showed up, got my car hooked up real quick, and got it to the shop with no issues. Very obvious he knew what he was doing.