From the business
- Identifies as veteran-owned
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jenny Konrath
a month ago
Just purchased a truck from Gladden, 2018 Ram unfortunately a small issue with the heat and air cutting out( Ronnie Gladden sent me right over to these fine folks, THATS great customer service if you ask me)These FANTASTIC gentlemen saw me today . Told me it might be a different issue with it, so to let them know right away if so Unfortunately it was, gave them a call, and their on it!Impressed to say the least!Highly HIGHLY recommend.Shout out to Bubba!AND they fixed the seat belt! I didn't even mention that to them! * The young lady at the desk was very helpful as well.
Drawde John
11 months ago
Been coming here for years and Bubba and his staff has always treated me right. Sometimes they may have to hold your vehicle do to getting parts or other reasons and it can take a while, but they have A LOT going on and can only do so much. But they will take care of you and not try to over sell you on anything. Very satisfied 15+yrs now
Michael Giangregorio
a year ago
Went here at 2pm today since the business is listed here as being open til 3 today. I was met with rudeness and hostility by a man who identified himself as the owner when I asked if it was his business. I explained to him that online they are listed as being open til 3 and that s why I was there. He gave no apology, no response at all, he just stared like a rude creep. Will not be back if this is how he treats potential customers especially when it s his own fault that his business hours listed are incorrect. Also, judging by the negative reviews, I dodged a bullet. Go to Brown s if you want to deal with actual professionals and good customer service
Gina James
a year ago
So disappointed because we love to give our business to small businesses and give good reviews, especially in this day and age but I just can't with this one...Feels like we were taken for an expensive, timely and unenjoyable ride with this experience that just keeps on giving..We moved here a few months ago and right after we moved in, we had trouble with our van...It's old but we aren't ready to part ways yet... It was acting funky so we called here, because they were now local to us...Had it towed there. Took 3 weeks to fix, new water pump installed and paid over $500 for the repair. That would be fine had it worked. Picked it up and within a mile, it stalled out. Managed to get it home. Go outside about a half hour later and it's leaking everywhere. Called and called but realizing it was a Saturday, they must have left for the day. Call first thing that Monday morning and we have it retowed there. 13 weeks, yes 13 WEEKS, until we got it back. Who do you know that can go that long without a vehicle? Called every single week for an update and was promised by one of two woman, whomever answered that day, they would find out what was going on and call me back. That they needed to speak to Bubba to find out what was happening. Ok, thats fine except not one phone call returned, ever. Went up there to get answers and it suddenly was done, all fixed. Again, no one ever called and never even said why it was still leaking after the water pump was replaced or what was now fixed. They didn't charge us this time. Get it home again and low and behold, it's still leaking all over the driveway. Over $500, a total of 16 weeks later and still can't be driven. I hate leaving reviews like this but this whole experience was just uncalled for in every way. Had they just said they can't fix it from the beginning or communicated anything, I would have respected that and we would have went somewhere else that could. Now we are back to square one, out over $500 and still with an undrivable vehicle.
Stacy Ann Cunnington
a year ago
I can only say nice things about this place! I called after having a pretty traumatic morning with a blow out. Being alone and never have gone through that was scary enough but being in the middle of nowhere was even harder. When I called I was greeted by the nicest person, very helpful and sincere. They had a tire and could help me and she was up front saying they had two guys working so it may be a bit of a wait. When I pulled in i asked the owner (didn t know at the time) where to park and he was like right there. I got my kiddos out and went inside and was greeted by the owner again and his wife with their kids and another lady. They had just gotten lunch but that didn t stop their hospitality at all. The owner continued to talk and ask questions just being friendly. This was a family establishment and they had friends show up and you could tell this was a good place to hang out and where friends went to visit. I learned they loss a close friend and they were just talking about him and reliving memories that was really sweet. The young man who helped with my tire didn t take his lunch break while he helped me and took care of my car and finished it before even taking a break. I just think so highly of this shop and felt such a huge relief after the day I had.. so thank you so much for your kindness and your help today.
bladehawk232
4 years ago
Lost a tire on the way to work, ended up getting towed here. They were very friendly, and went out of their way to take care of me while they went and took care of acquiring and installing the tires. Fast service, too! Would definitly recommend!
Jordyn Watson
a year ago
I had to wait 2 to 3 days just get my car back. They charged me almost $200 just to put antifreeze in it. They didn t fix the problem and talked me in circles about what the problem actually was. I would not recommend.
Debbie Cassidy
4 years ago
I had 2 tires replaced on my car today and I am thrilled at the quick service and professionalism of the employees. The prices were very reasonable as well. I will use them again for all of my tire needs.
Stacey Sims
4 years ago
Bubba is an all around stand up guy!! He always takes really good care of my cars and never charges me high rates. Bubba is always honest and upfront about what is wrong with my cars and what I need to have done!!! I high recommend if you have any issues with your vehicles you come here!!!
Mary Gillespie
3 years ago
Amazing customer service and great deals on tires. Allowed me and my two children to sit in the car while they changed my tires in less than 30 minutes. Very family friendly and welcoming
Shel Chilson
4 years ago
I came by to get my car checked out because it had some trouble starting up. We were told by an auto parts shop it was an alternator. When I pulled up they got my car checked out and said it was the battery and what to do from there. They were very helpful, would definitely recommend!
ssg11b71
4 years ago
I drive a 1981 Ford F150. And I called for an estimate to replace the shocks. This is a job that literally involves turning 8 bolts. The only reason I even thought about taking it to a shop is I don't have a lift.They refused to work on it, without even having seen it. I was told " I don't wanna work on a truck that old."I have 4 other vehicles ranging from 2006 to 2015.... They will not be working on any of those either..... Very unprofessional.
Benton Free
3 years ago
The owner bubba is great I use him for all my services . He s honest about what you need done he doesn t try to up sale into things you don t need. He s also very reasonably priced
Jpo Elite
4 years ago
Family owned and operated! Great customer service and pricing guarantees you'll come back. There's a reason why this shop is always busy. MainEatz
Ryan Radcliffe
2 years ago
Drove in with a flat tire and was back on the road in under 15 minutes to enjoy the rest on my Saturday. Staff was fast and friendly.
Chad's Food Challenges Reviews and Chugs
4 years ago
The best mechanics of all time I've been going here since i was 18 years old VERY FAIR PRICES GOOD PEOPLE!!! Take your business here you will not be disappointed
Flako318
a year ago
They saved my butt twice already, and their speedy with their service
Roxane Davis
5 years ago
Always get my oil and filter done here for over 15 years. Good service!!
Cc Cc
3 years ago
I would never suggest this service. Very pricey wait was long, day care in the office hard to do business.
Jamie Dyer
2 years ago
Fast service at a REALLY great price. Really nice guys!
Shennel Hall
4 years ago
I love Elgin Quick Lube it's an amazing place! An bubba one sexy man:)
William Ernst
4 years ago
Great place for Oil Change and Tires. Good prices.
Carla Medley
4 years ago
Easiest oil change ever. Didn't have to get out of the car.
Michael Munib
6 years ago
I have been going to them for all my car problems for over a year now and have yet to have a problem with them
Gerard Green
5 years ago
They got me in and out with a tire change and had answers for other issues I had.
William Jackson
3 years ago
Good people...real people and you just don't find that much anymore
Nefertiti Scott
2 years ago
The best place to get an oil change!
Lisa Barr
4 years ago
Very nice people and they know what they've doing.
Terry DalPorto
4 years ago
Great place to get a guick oil change.
Wil Cade
5 years ago
Quick service. Straight to the point. My kind of business