Milex Complete Auto Care - Mr. Transmission

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Melissa Green
4 months ago
Mark was so kind to us when we were having a very rough time with our van s transmission. He diagnosed the problem and was honest and up front. He put in the time to figure out how to help us and now our car drives great! We appreciate how honest this business is and it is so great to know there are still good people in this world! Thank you!

  Coreen Bradberry
2 years ago
I would highly recommend MrTransmission.My car had broken down on the interstate brought it to dealership I had a warranty.They told me numerous things were wrong with it then came to conclusion it was my transmission ya ok and was not coveredand would cost 7800What!!!So got a second opinion saw great reviews for here talked to mgr Mark he was really nice.He had great news not even my transmission but broken axle got my car back in 3 days and very reasonable price. Definitely will be using them again.

  CHRYSLER3 0 0 BULLARD
a year ago
Dropped my ford transit off with transmission trouble. This transmission shop is top notch! I wanna thank the owner for helping me during this time, he just don t know what I ve experienced lately.. Checking my van & letting me know the issue with it, just showing me kindness when I felt like everything was going wrong meant more than he will ever know. I would definitely recommend anyone here, most shops charge you to pull in, he didn t & he just don t know how much he helped even tho he was behind & couldn t work on it, he let me know the problem with it. Sir thank you & your crew! Much love from Pembroke NCService: General repairs & maintenance

  Bradley Blizzard
a year ago
Mark is fantastic!! Really turned my bad day into a great day!!! His customer service is second to NONE!! He really helped turn my day around by getting me a fair price on my issue. Really personable and just so beyond in a much better mood thanks to his kind words and help! DO NOT SECOND GUESS USING MR TRANSMISSION!! THEY ARE GREAT!!Service: Transmission repairService: Transmission repair

  Mary M. Johnson
a year ago
I took my car to Mr. Transmission .about seven months ago.I don't know who I speak with but by the way he was dressed, I assumed that he was a mechanic. I told the man what the car was doing and how it was sounding. I felt the problem was in the transmission. I was told that I needed to take my car somewhere else because they only worked on transmission. I asked him would he put the car on a reader to find out what the problem was, I was told " lady, you need to take your car somewhere else". Initially I had heard good things about Mr Transmission .Needless to say I didn't go back.Service: General repairs & maintenance

  Amber V
3 years ago
Awesome service and reasonable prices! Transmission went kaput on my 79 Malibu, she s my baby and these guys did a wonderful job! Runs beautifully again and I couldn t have asked for better customer service. I ve had other shops take months for simpler repairs because they had a hard time finding parts but this place had her in and out in just a few days. Very appreciative; will definitely be back!Service: Transmission

  Vickie Napier
2 years ago
I've been taking all of my vehicles to Mr. Transmission for the past six years. Being a female that knows nothing about cars of course I was looking for someone I could trust. I knew just from talking to the owner Mark Bingham over the phone that he made me feel comfortable and was even going to check out my car for free! I could even stand outside the bay and watch them work on my car. Anything they replaced they had it in a box to show me. He is trust worthy and reasonably priced. You never get a strange voice on the phone because he always answers. All my family and friends go to him when they have a problem with their vehicles. I give him 5 stars because that's as high as they will let me go.Service: Transmission

  DJ BLESS DANCEHALL
a year ago
They have my car for about three months now, after they supposedly rebuild my transition i went in because the transmission was still banging into gear. They changed my engine mounts without my permission and that didn't stop my transmission. I never felt so helpless in my life. Its 3am and I can't sleep. I got everything on video. Because I know no one would believe me if I told them my story. Not sure what to do I feel abused and helpless.Service: Transmission repair

  Angel Anderson
8 years ago
My experience with Mr Transmission was fantastic. They got me in and out and completely resolve my issue. The customer service was fantastic. I felt welcome and appreciated for my services. I would definitely be referring them to friends, family, co-workers, and to anyone who has transmission related issues. Service was A-1 in my book. Thanks guys. You're the best!!!!

  Joy Walden
2 years ago
Mr. Transmission gives excellent service. The price for my transmission was very fair and was they worked hard to get my car up and running as quickly as possible. I would highly recommend Mr Transmission to anyone needing a new transmission.

  JEREMY BUDHOO
2 years ago
I called and advised the manager of my issue. First let me state he was extremely nice. He told me to bring my vehicle the next day and he could take a look at it. The next morning i was there at 8am. To my suprise he advised i would have to leave the vehicle with him. This is only reason i didn't give 5 stars because i wasn't prepared to leave my vehicle and i didnt know this prior. However, i left my vehicle he located the problem and advised me what to do to have it fixed. He didn't charge me to diagnose my vehicle and for that i was appreciative. He was very helpful and indeed a nice gentleman. I would recommend this business to anyone who is looking for reasonable prices and quality service.

  Denzel Housey
a month ago
Mark is unprofessional if he doesn t like talking to people he needs to find another occupation

  Infinite Mindset
8 years ago
I saw the reviews before going here and I was optimistic because they been around 50 years. I brought my 2002 Honda accord to this place in 3/2014. The shop ripped my transmission out and then said it be 2900 to rebuild it or 400 to put it in the trunk to try another shop. When I said put it in the trunk they dropped to 2300 instantly. I got my car fixed. Didn't run like new like promised but was ok to get back and forth from work. 8 months later I return when the acceleration slowed. I took them within the warranty and the guy drove it around or 5 minutes and said I it's just a computer delay and sent me on my way the warranty was for 12 months 12,000 miles and I'm not at 18,000 miles with a broke transmission. I call them up and they say we had a computer meltdown we lost all information from last 2 years. I dig up my warranty and the guy says sorry your outside your warranty we can help you at a grand. They are crooks.. please save your money and your time.. I should have listened to the first guy who reviewed it

  Tiffany B.
2 years ago
Went to have a BRAND NEW transmission put in and paid $4,000+ to have it done. 2 weeks later the car stopped and wouldn t go forward or backwards. They had to put a hose back on that came lose. Here it is 2 months later and I have a transmission leak, coolant leak and power steering leak! Called and MARK must runs and answer every call that s made there and when I tell you he s the most DISRESPECTFUL person I ve ever dealt with. Got there and talk to the OWNER and he states that he apologize but MARK had death the day prior. I understand that things happen but you don t mix your personal problems/feelings in with work! It s not excuse to be UNPROFESSIONAL especially when someone is trusting you with their vehicle! If I could give -10 stars I would. I wouldn t let them blow dust off of a car of mine anymore!!!Service: Transmission

  Christian Carter
3 years ago
Had a wonderful experience. They helped me so much with my warranty company and got me the help I needed to get it fixed. And had it done in a timely and very professional fashion. Would recommend these guys for everything. They done a killer job and had even better personality when you talked to them 10 out of 10 would recommendService: TransmissionService: Transmission

  Linda Swanson
6 years ago
I have never had a more positive experience with anyone in the vehicle repair industry. EVER!!Didn't get my issue resolved but my car was assessed at no charge and they found another issue that requires attention and took the time to explain everything to me in great detail with no double-talk.I will be going back to them ASAP.

  Nyla Dale
6 months ago
Talk with Mr.Mark concerning some codes going off on my Transmission, and he s top notch already

  Walter Jones
8 years ago
On Oct 30, 2015 I was involved in a car accident on I-20 near Monticello Rd in Columbia with multiple vehicles. My car was damaged as a result of driving over the wreckage of other vehicles.I could see the transmission fluid from my car in the roadway. I could not drive my car so I had it towed to the nearest transmission shop; MR. TRANSMISSION.The next day I went to Mr. Transmission to see how bad the damage were. The guys in the shop did a complete assessment of my damages and gave me an estimate on repairing the transmission and pointed out other items that would need to be repaired.The process of getting the insurance company to make a decision on my car was VERY SLOW. In the end, they said my car was a total loss. Took them almost 2 weeks to come up with that.I contacted the owner at Mr Transmission to let him know that I would not be repairing my car and the insurance company would be coming by to pick up the car.Other than fixing my car, all the guys in the shop were pleasant to work with. My car battery had gone dead and they recharged it so that I could get my cd's out.I can go on & on on what they did for me for FREE, and what I observed on how well they treated their customers.In the future if I need transmission work done, these guys can have my business. I CAN TRUST THEM!!!

  Carolyn Hicks
9 years ago
Bud and his crew have been my family's "go-to" for automobile problems over the years. Everyone is so nice and they do great work. We have always been treated with honesty and fairness. Thanks again Bud for getting us through our last auto problem this past week. Y'all are the greatest!

  Brett Easton
4 years ago
Mark and his Guys did a great job on my transmission and the price was very responsible. I recommend theses guys. There fast and the service is great and I will be using them again,

  Arif Islam
5 years ago
I took my 2001 Lexus es300 for transmission repair and they ripped me off because it was a Lexus . They charged me $3300 n did not even replace my transmission, they just changed some of the moving parts inside the transmission. They gave me a warranty for 12k miles, but the car transmission broke down again soon after driving the car 12k. Don t trust this place. I don t think they charge properly, they take advantage of people. If you have a old car n needs transmission repairs don t fix it here, the amount of money they charge, I could of bought another 2001 es300.

  Russ Butler
11 years ago
My son has a 95 Dodge Intrepid that had very unusual transmission issues. Bud Trapp was very helpful in explaining the process and quoting the repair costs. Turned out the transmission needed a complete rebuild. Additionally there was an issue with parts ordered in that failed quickly. Mr Trapp stuck to his original quote, re-did the bad parts not once but twice and also resolved an issue that was causing some transmission problems that was not a part of the transmission. Admittedly, the car went back twice for rework due to faulty new parts, but in the end we were very satisfied with the work, professionalism and communication we had with Mr Trapp. I have no idea how they made money sticking to the original quote, but stick to it they did. Very satisfied with Mr. Trapp and his shop. Will be taking all my future transmission work to him.

  Tyler Eggleston
5 years ago
They were all friendly, understanding, and communicative with me. They were extremely accommodative and got everything taken care of for a great price. I feel much safer driving because of their work

  Shatonia Kiser
2 years ago
FIRST AND FOREMOST MR.MARK IS AN AWESOME GUY WITH THE SPIRIT OF A God LOL! I MET HIM PERSONALLY AND HE HAD GREAT PERSONALITY! BUT BESIDES THAT I PAID A GREAT PRICE FOR A INTERNAL TRANSMISSION ISSUE AND ILL TELL YOU WHAT I SAVED AN EXTRA 1500$. NOT ONLY THAT WHEN I PAID TO GET MY CAR OUT HE DIDNT HAVE CHANGE SO HE GAVE ME A 20$ BACK! LOL GREAT GUY GREAT WORKERS!!!!!Services: Transmission replacement, Transmission repair

  Autumn Rain
3 years ago
would say that Mr. transmission is the perfect balance of the bake shop and Little shop in the fact that it s an individual Lyons franchise so they have some freedom and flexibility with their staffing and with warranties and I would say that they have a wider range of support because they are part of a franchise I ll chose Mr. transmission because I am going to be traveling across the country I needed to make sure that the warrant the repairs that I had would have a warranty that would last anywhere...

  David Dinsmore
a year ago
Mark was a fantastic individual to speak and work with. Highly recommend their services to anyone needing transmission work!

  Rodrigo Mays
a year ago
Honest down to earth ppl, need work done? Mr.Transmission hands down, good business still exist on Broadriver Service: Transmission repairService: Transmission repair

  rtbcola Burke
5 years ago
Excellent service and work. Very profession and great to work with.I will not hesitate to use them again.

  ReGina Edwards
3 years ago
Mark is very polite and respectful. Thank you Mark and the team for your service's.

  Troy Gaillard
2 years ago
Very best service you will find . Very knowledgeable and friendly Service: General repairs & maintenanceService: General repairs & maintenance