AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Natalie Wellness & Longevity Travel
2 months ago
The guys that work here make this place great. I needed a battery yesterday and I called Firestone and they re like no you need to make an appointment. We only have one person working here blah blah blah. It s not something you can wait for when you have a battery that needs replaced so I drove my car to AutoZone. They were very knowledgeable, super friendly on point, they took care of everything for me. I highly recommend this location. Oh and the lady that worked at the register was really nice too. She just didn t work on my battery.

  Sidney Wright
3 months ago
Awesome!! Juan (the store manager) spent well over an hour helping me replace AND rewire my boat trailer lights in the parking lot (on a cold day). He took the time to walk me though the process so as to pass the knowledge to me. Unbelievably knowledgeable, patient, and cool guy.

  John Andrew Knight
2 months ago
Davis helped me out when I was in a bad spot with my car. He was professional, polite, and resourceful. I cannot thank him enough for his time and effort. Davis if you see this keep doing great work for the community man!

  Phoebe Crouse
2 months ago
Super fast and thorough service. Quentin was so patient in making sure I had the correct bulb for my car and did a great job installing.

  Robert Robinson
4 months ago
Loved it.... your manager there is the best.... I had a problem he told me to get some treatment for the problem first. He said if it doesn't work I need to get a new part a week later the problem was solved.... I came back to thank him and ask him if I need more treatment he said no give it another week to see what happens next

  David Norton
5 months ago
I came into the store with a simple need and was treated like I was there to spend hundreds of dollars. Excellent customer service and I got my part in two days. I will definitely use this store should the need arise in the future.

  Willett Richter
a month ago
Always helpful. They also recycle used oil. Open late which is always nice.

  henry morabito
a month ago
Put a refrigerant hose in the wrong place, I purchase it, find out it s meant for a different refrigerant, go inside to ask for an exchange and I m told it s mine. Holly would have refunded me in a second. Last visit

  Amber Erwin
7 months ago
I came here for a new headlight bulb a few months ago and had no idea what to get, so I told the cashier the make and model of the car and he gave me a bulb that was supposed to work. I purchased it and declined the receipt assuming surely it was correct if the worker looked it up for me but when I got home for my husband to install it for me, it wasn't the right kind. I went back to return it and spoke with a different cashier and told him this was what I was given but it wasn't right, and he let me know they usually aren't supposed to do returns without the receipt but he would check with the manager because of the circumstances- so I watched as the manager (some young guy) walks by, and the employee I'd been speaking with began to ask him about the situation, and without even stopping to acknowledge me or hear the details, he yells something along the lines of "nope, we aren't breaking the rules today!" sounding very annoyed and dismissive, to the point where I could tell even the employee was surprised and embarrassed at his response and apologized, mentioning something about him "being in a mood" that day. I can understand and accept the policy, but it was unprofessional and downright rude the way the manager handled it, as if I was just some customer trying to "get one over on them". I wouldn't have even been in that situation had his employee given me the correct bulb in the first place, so needless to say, I will be going anywhere else for auto parts in the future.

  Jason M
6 months ago
My truck needed a new battery. Paul and Quinton diagnosed the bad battery and replaced it quickly with the utmost professionalism. I will definitely return here in the future for vehicle issues.

  Emily Brennan
a year ago
I just had the most wonderful experience with Jennifer Bailey at the James Island AutoZone. I needed a new battery so went first thing in the morning to get it replaced. The store opened promptly at 7:30am, and Jennifer efficiently rang me up, replaced my battery, gave me advice, and sent me on my way. I was in and out in 13 minutes! Highly recommend.

  Barbara Ellis
11 months ago
Needed my battery checked and turned out I needed a new one.Cannot say enough for the help of the ladies today at the James Island Auto Zone. So helpful, professional, efficient...and fun!! Had a new battery installed in no time and back to my day off!

  Douglas Fritz
6 years ago
Doesn't honor prices posted on shelf! Wanted to charge $8.99 per bottle. Got the same thing for $7.99 for a 20 ounce bottle at Advanced Auto. Didn't know what code was for battery ended up leaving with nothing.

  Charlotte Wiedenman
a year ago
Bobby C and Alexander T were awesome. They had my battery checked and changed in 10 minutes. Thank you so much for getting me going. Plus they were very friendly.

  Ricky
a year ago
Mark and Alexander were both extremely helpful and cordial. They assisted me in finding the correct battery for my truck and then proceeded to install it free of charge. Would recommend the place thoroughly!

  Kate Cone
a year ago
I needed windshield replacement and fluid. Stanley recommended the correct wipers then put them on and refilled the wiper fluid. Excellent and friendly service and staff!

  Caitlin Coleman
2 years ago
I was having issues with my battery right after my husband got out of surgery. All the employees were sympathetic and helpful! They helped me quickly and were incredibly nice! I seriously don t know what I would have done without them!

  Kat Taylor
4 years ago
Fred was awesome! Battery was under warranty so it was an easy swap-out!

  Hannah Riley
4 years ago
They're the best. I always stop by any time there is an issue with my vehicle and the guys are always very helpful and knowledgeable. Omar and Demetrius have changed my headlights, batteries, etc. Mrs. Danielle is amazing. All of the staff is exceptional. I won't go anywhere else!

  Jason DuPont
a year ago
I grew up with AutoZone so they have always been my go to parts store. I prefer the line of Duralast batteries they carry and their prices are usually pretty competitive. Great tool selection too.

  Sherry Wade
a year ago
Jennifer at AutoZone quickly tested my car's battery and carefully replaced it. I very much appreciated her kind, informative, and fair attention and service!

  Michael Lynch
a year ago
Loaner tools are a lifesaver when you're 400 miles from home and need to replace a throttle body! Staff was helpful with the tools I needed and easily found the part I needed.

  Jennifer Odenthal
4 years ago
I have never experienced such great customer service. Men will say that it's because you are a woman! Nevertheless, Ryan went out of his way to set me up with my lights. People helping people for the right reasons!

  Kai
2 years ago
I had to get a new car battery and the staff was so kind and helpful. They didn't try to up sell me anything and I really appreciated that because often times that tends to happen. They were fast with the replacement and very kind.

  Eric Sullivan
5 years ago
Came here to have a brake light replaced. Called first and learned of free installation with purchase, which is awesome. Christopher Brooks was the staff member that helped me. Great customer service and speedy service, especially for a Sunday. Will definitely come back for any future auto part needs. Recommended.

  Jerry Keith
a year ago
Went to AutoZone yesterday purchase three calibers only needed to the young lady in the back found out that they change the part number the young lady that handle it she was amazing real good one of the best I ve seen yet but the parts I m not that great at AutoZone for Sophos customer service she s one of the best ever met

  Jennifer Rocconi
7 years ago
I had the best experience there tonight. My battery would not work so I went back there to check to see if it was a faulty battery. As soon as I walked in Dennis greeted me and immediately asked me if I needed any help. I told him yes and explained my situation, he quickly handled the situation. He was very knowledgeable and helpful and friendly. He made my worried night so much better. In my opinion every establishment needs employees like Dennis. Thank you so much if you read this!!!Jennifer

  Cristan Evans
10 months ago
Ana was a great help! She help me install a low beam light bulb in my car.

  Brett Chaney
2 years ago
Bought a transmission back in October/November, it has failed 3 times so far and every time it gets warrantied I have to cover the full amount of labor to install and none of them made it past 300 Miles. They reimburse you half the cost of install, and it's not my fault they keep failing. Now I'm just hoping they refund my money because I can't afford to keep paying someone to install them if they're going to continue to fail. P0700, P0733, P0734 indicate incorrect gear ratio meaning the unit itself has an internal failure.

  ti a
3 years ago
Excellent customer service!! Our battery and alternator died and staff were kind enough to deliver our new battery to our truck and replace it without hesitation. We always shop here for best service and knowledge!