Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
C Tech
4 years ago
Austin was very knowledgeable and helpful in my search for a used vehicle! I was able to give him my criteria (make, model, features, price) and he searched for a vehicle (in stock, or through suppliers/auctions) that meets my needs! I feel more confident knowing that the vehicles are all maintained right next door at their partnering automotive maintenance business. Glad to support this new small business in Anderson!
Latisha Ballard
4 years ago
Thank you Austin and Brennan for making this an easy out of town used car buying experience. You were patient , professional, and always available via phone, text, and/or email. Also i would like to extend a special thanks to the guy who delivered the MDX..very professional, knowledgeable, kind, and thorough. He went above and beyond to make us feel comfortable with the purchase and made sure we knew how things worked in the vehicle. He walked us through the paperwork and explained everything with no hesitation. I would recommend this couple ran small business to anyone. They have good competitive prices and are honest people.
Mitch Howard
4 years ago
I purchased my daughter s first car on Saturday, a beautiful 2010 black RX350. She has been smiling nonstop since I brought it home! Austin and Brennan are very easy to deal with, thanks again for working around my tight timeline. I m 100% satisfied with the quality, price and trade in offer I received. I will recommend them to anyone searching for a preowned vehicle, great family and dealer!!!
Susan Hawkins
4 years ago
My husband recently purchased a truck form Austin. We were very happy with the honest and friendly assistance from Austin and Brennan. We did have a check engine light come on in a couple of days. My husband called Austin and he had it checked out immediately. Thanks to them both and would recommend them for a future used car purchase.
Dartanya Vaughn
4 years ago
I had the "best ever" car buying experience at B's Auto Boutique! Austin and Brennan are very nice and honest people to deal with. Their customer service is excellent. They go over and above to make sure you are a satisfied customer. I will definitely be coming back for my future car purchases.
jason jagodzinski
4 years ago
Couldn't be happier with buying my new Jeep from Austin and Brennan. Nice, family-owned feel to the lot. Friendly and easy to work with, and I got a great price on a super clean car. This will be my first stop when looking for my next car
Joel Smith
4 years ago
Had a great experience buying our "new to us" GX470 from B's! Austin and Brennan are such good people. Very honest and up front about pricing, where the GX came from, and repairs that had been done. I'm a stickler, and asked a bunch of questions via FB Messenger before coming to test drive. They were very responsive, even after hours. After two separate trips to their location, and even letting me putting it on the lift to do my own inspection, we knew this was the SUV (and dealer) for our family. Even the paperwork portion of they buying process was seamless. I would recommend B's to anyone, and will definitely buy from them again when we're ready for our next vehicle!!!
Cody Cox
4 years ago
After searching for a larger SUV for the past week, and dealing with dealers who didn't have anything on lot or would not return phone calls we stumbled upon a Yukon XL Denali here, not only for a wonderful price but lower mileage than anything we had looked at and test drove in the last week. He was amazing working with us from a long distance and even offered to ship it to us if we were unable to come get the vehicle. He offered to facetime us so we could see it in real life, and tried to make us feel as comfortable and unstressed as possible purchasing a vehicle. He was completely understanding and even didn't mind helping hold it for us. He was all over an amazing guy and checked everything we asked and answered the question truthfully! I highly recommend them to others for their vehicle needs! He even said if this one didn't work out to keep an eye on his inventory and would work with us the best he could! Austin was an awesome, no bs, up front guy. While driving (from 2 hours away), he was offered 4000 as a deposit on the same truck, and told other person that he already had someone coming to look at it and possibly buy, so he couldn't accept it at that time. This is one of the best experiences we have had purchasing a vehicle!
aguadan101
4 years ago
I am blown away by the service we received from Austin and Brennan during our recent auto purchase. Not only were they extremely patient with us, they also were able to take the stress and frustration out of the whole experience. They stayed extremely honest and knowledgeable the whole time. I can t wait to recommend many friends and family, as well as bring my own business back to them!
Jason Burger
4 years ago
Awesome selection and great atmosphere to buy a vehicle. I typically dread car shopping but they made it enjoyable without any pressure to chose what fit our needs best. It was our first purchase from them but certainly not our last.Thank you Austin and Brennan!
Zachary Kephart
4 years ago
Ive had the privilege of meeting and spending time with both Austin and Brenan (husband and wife team) you could not ask for two better people: honest, loyal, and fair is what you can always expect them to deliver. Anyone who chooses to disagree I would have to question their judgement, hands down the team at B s is first class and if your serious about buying a used car they need to be your first and only stop, don t hesitate to call and make an appointment because they move a lot of cars and price them to sell (so if you delay you may miss out on a great deal, but they are quick to replace inventory daily).Seriously though this place is awesome and they have a variety of the hard to find units that no other dealers haveThanks for everything guys we truly appreciate itZach
Miller McClintock
4 years ago
Even though we did not end up making a purchase from Austin, he made the search & decision process easy & pleasant. If you're looking for a good guy to help you find your next vehicle, start with Austin - he works hard to help you find the vehicle that fits your wants & needs.
Amber Gosling
4 years ago
Been looking for a larger SUV and found one here. They were great to deal with. Helped me find a place with financing which was even better. Very helpful and honest. Found the car online at their lot, pretty much committed to buying before driving or looking at it and they stood by every word that was said over emails and phone calls. Even if they do not have what you're looking for at the time, they can help you find it!
Relntless Realty Group LLC
2 years ago
Dealing with Austin and his wife was a pleasure. They make car buying as simple as 1,2,3. My wife and I were in the market for a large family suv, and we were looking at different dealerships. We looked at new vehicles mainly. Then we thought that we would get something used instead to save on the money. We had no idea where to start, I usually don't shop for vehicles via Craiglist but I made an exception. I saw the vehicle and it looked phenominal! I called the B's Auto Boutique up and they promptly answered my call. My wife went there and they let her test drive, I then later test drove the vehicle. I told them my concerns and they assured me that the concerns I have would be addressed before pickup. Everything was done with A+ service with a focus on making you feel comfortable about your purchase. Now a days it's easy to get lost in the shuffle at bigger dealerships. B's Auto Boutique brings the small city charm of buying a car without the haggling of prices, forcing you into something, or playing on your emotions of buying a vehicle. One thing you can't pay for is customer service and people just doing good business. B's Auto Boutique met and exceeded my expectation. As long as they are around and I am in the market for a used vehicle they will be my go to choice for a vehicle. Don't take my word for it go up to B's Auto Boutique and see for yourself what the difference is today!!!
Morgan Purdy
4 years ago
I was on the hunt for an Element and did test drives at 3 other used car lots before finding one to try at B's. Each of the other salesmen gave me such a bad vibe, they really felt like the stereotypical seedy, this-guy-is-probably-lying-to-you feeling... but not Austin. He was so genuine and not pushy about the sale. I trusted him instantly and am so happy I bought my car from him.
Joe Lee
4 years ago
Dealt with Austin and his wife. Pleasant to work with. Upfront and honest people to work with. Great communication and even answer my text during late hours and the weekend. Highly recommend to anyone. Even gave my brother and I some water due to the hot weather. :)
Gerrard Black
4 years ago
Gave me a really good deal, I should ve known why. Great team to work with, very nice, and the most easiest buying experience I ve ever had. But they sold me by far the worst car I ve ever owned. I ve owned BMWs, Audis, GMCs, and Toyotas and every one of those were more reliable than the vehicle I purchased here. The vehicle they sold me doesn t have any heat whatsoever due to an ongoing issue since I ve purchased it, and we re in the middle of December. It has at least 6 different water leaks which I discover the following morning after a drizzle the previous night and step into a puddle of 1inch standing water which is causing mildew to become an issue. Both of these factors have led to me becoming sick multiple times over the previous months of ownership. I will not be back to do any business, nor will I recommend anyone do business here until the quality of the inventory improves. I traded a perfectly good vehicle in order to obtain a car I ve dreamed of owning for years, this experience has hands down ruined and tarnished that dream for me.
Dani Sprague
4 years ago
Austin was very easy to work with giving us time to figure for sure if we wanted the vehicle. Very responsive to emails. Would definitely refer to other to him to purchase a vehicle.
Derrick Hudson
4 years ago
Bought a Nissan pathfinder at a great price. Very easy process would definitely recommend. Next time in the market for a new vehicle ill definitely check them first.
Matthew Templin
4 years ago
After driving two hours to buy a car there the dealer was not honest with me and sold it even after communicating with him all weekend. Had the check from the bank in my hand. Total sham and shyster! Would not recommend to anyone to deal with such an unscrupulous person! Would not buy a dead mule from him!
Tammy Hembree
4 years ago
Great experience! Austin and Brennan found the vehicle we were looking for and we were driving it within days! Great customer service! Highly recommend B s Auto Boutique!
Douglas Lee Morrison
4 years ago
I was in a pinch and had to purchase a Toyota Sequoia sight unseen, and mostly via text at that. I really found the right spot and can't say enough about B's. The truck was exactly as represented down to the small details. Highly recommend.
Erica McCurry
4 years ago
The owner is super nice. It s owned by him and his wife and they re good and honest people with some great cars and great prices! They re very helpful with any questions you have and just awesome experience all around! Definitely recommend!!
Laura Boggs
4 years ago
This was such a amazing car buying experience! Top notch service that was over and above what was needed. I would recommend using them to help you find the perfect car! Thanks so much for making this process easy!
Erick White
4 years ago
I can't say enough good things about Austin and Brennan. They were very helpful, honest and patient through the entire experience! Will definitely use him again in the future!
Jessica McQueen
4 years ago
Very professional, Great value and customer satisfaction! We had an issue with the vehicle when we left and they had it fixed quickly! Thanks so much for a great customer experience.
Heather Siebenaler
4 years ago
Small family-owned business that's cheaper than normal dealership prices. Fantastic customer service, very friendly, would absolutely do business again with them!!
AccursedG
4 years ago
The owner was very nice and laid back. He try s very hard to find exactly what your looking for without pressuring you.
Rich Stanton
4 years ago
Awesome. Super nice people! I would definitely recommend checking them out.
Tim Hearn
4 years ago
Great service and easy purchase, Austin is A+++