Art's Complete Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeff L
3 months ago
I wanted to consider this a positive experience, but sadly, it was not. I spent roughly $2,500 to mechanically refresh a vehicle that ran well enough when it arrived but got progressively worse while in the shop's care. There was lackluster communication at best and eventually, I just got tired of paying bills with no invoices or improvement in running condition and sold the truck.In addition, their primary mechanic Jeff brokered a deal for a Lexus LX450 that I expressed interest in that had evidently been nursing a long-festering headgasket leak and ended up needing a complete rebuild to the tune of $4,000. Given Art's serviced the vehicle for the last several years, I suspect Jeff knew it was drinking coolant for quite some time (the radiator drained itself over a period of 3 months after I took possession with coolant evident in the combustion chambers) and simply chose to ignore this issue when I said I might be a buyer. Not exactly on the up-and-up.I would surmise they are one of the few shops left willing to work on older vehicles, and that is certainly worth acknowledging - but my experience in this regard has been far, far better at other service facilities in Rhode Island and elsewhere.

  Ken Schadegg
a year ago
This is where to go when you've tried elsewhere - without results. Excited for my first trip thru the carwash with my newly acquired sports car. Shocked to see water pouring into the passenger floor footwell. First, I took it another shop to get the car's water drains cleaned. They said, sorry, "drains are all clear". We don't know what the problem is." Then I took it to Art's Automotive in Jamestown. Done! He explained there are different levels of drains & the lower levels were still plugged. Problem solved. Experience counts!

  Frc Col
2 weeks ago
Extremely good quality work, and excellent pricing

  Barbara Malone
a year ago
Art & Jan Washburn are The Best! When my 2007 Murano limped into Jamestown at the start of a holiday weekend, I thought I was completely out of luck. Then fortune smiled on me and Art got me up and running and roadworthy for the trip home, saving my vacation! Great experience!Services: Steering & suspension repair, Oil changeServices: Steering & suspension repair, Oil change

  Kathleen Zdenek
9 months ago
We were traveling through with our family and needed a tire repair. They were so kind and made the repair quick and easy.Service: TiresService: Tires

  Hoot
a year ago
Charged me to fix two problems that were not fixed at all, as they were detected immediately upon driving the car just after they were "fixed". Took the car back in, did some more work and got charged again.Services: Exhaust, TiresServices: Exhaust, Tires

  Phil Johnson
a year ago
We were vacationing in Jamestown and had a wheel bearing issue. Art really helped us out of a bind by fixing our situation the day before we had to leave (so we could drive home safely).

  Andre Carter
8 years ago
I had a great experience at Art's Auto Body in 1990 I know it was a long time ago but my Trans Am GTA was the first Trans Am you cut into a convertible! It was a burgundy Trans Am with a tan top. My name is Andre

  Jessica Hamblin
a year ago
Art is a hackWon t make an appointment, wants you to call the day of just so he can tell you he can t look at it until next week. Spend your money ANYWHERE else, this place isn t worth it

  Ava Jean
a year ago
extremely rude service. Can t believe I got hung up on ad a customer. Never go here when you can go anywhere else and the people will treat you decently

  Anthony Longo
7 months ago
Ask for Jeff, world class guy and world class experience!!!

  Willard Baird
2 years ago
Art is a great person and he knows his work along with his staff

  B & D Elmsend
3 years ago
Have been using Art's for years and have been pleased with all the work they have done

  Zero Zero Zero
a year ago
thumbs up

  Bert Dickinsonfireman15
5 years ago
They are great mechanics and body work

  Merrill P
3 years ago
Very friendly professional service

  Jason Fox
6 years ago
Best of the best