Advance Auto Parts
4.3 (194)
605 E King St, Shippensburg, PA 17257
(717) 532-4750
stores.advanceautoparts.com
Claimed
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Service options
- Curbside pickup
Introduction
Advance Auto Parts is a chain that offers a wide variety of automotive parts and accessories, including batteries and oil filters. They provide services such as curbside pickup, delivery, in-store pickup, and in-store shopping. The store is wheelchair accessible and LGBTQ+ friendly, with quick service options and battery recycling.
Services offered: Auto parts store, Car accessories store, Car battery store, Tool rental service, Truck accessories store.
Advance Auto Parts Reviews Summary
Pros
- Helpful and knowledgeable staff
- Good customer service, including installation assistance
- Wide range of products available
Cons
- Pricing discrepancies between shelf prices and register
- Occasional issues with staff attitude and service
Suggestion
Ensure pricing accuracy and improve consistency in customer service.
Positive Words
helpful, friendly, knowledgeable, great, patient, kind, honest, fast, excited, clean
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Adrienne P
4 months ago
Double check their shelf prices compared to what you pay at the register when you go in there. I went in for one item, an air filter, and the shelf price was $16.29 but it rung up at $17.99 at the register. I asked him to hold on while I went to double check the price, he had his manager then go check it again, but they seemed really slow to give me the shelf price even once they saw I was right. Don't know whats going on with that, but it seemed suspicious, like it wasn't the first time that's been the case.......IYKYK
wendy thibault
9 months ago
We needed a parts store on our travels and we stopped here and they were great. It took my husband awhile to fix our loss of tire and they let him take care of business off to the side and let me use the bathroom multiple times that day. Thank you for everything. Even the multiple times we had to buy parts.
Karen Moose
a year ago
Stopped there to see if I bought windshield wipers, if they would install them for me. There was a very nice young man, Jeremy who was so helpful in helping me decide what was a good set of wipers. He installed them in just a couple of minutes. He also asked me if I needed my washer fluid checked, of course I said yes, well I needed over a half of gallon. I would stop there again. Ask for Jeremy, he was great !
Maureen Reid
a year ago
So patient and so helpful. I really appreciated the customer service that was offered. I was not sure exactly what I was looking for and they, without any annoyance, walked me through it and took care of me and my car
Hunter Zimmerman
a month ago
Great place to go and good prices
Duane Alleman
3 years ago
The staff here are always friendly and helpful. I had some problems replacing the windshield wipers on a vehicle (I bought the wipers here) stopped in and they helped me ensure they were properly installed. I have also needed to do an exchange of items( I picked up the wrong item) and they were absolutely fantastic with the return. ALL retail stores should be like this for returns. With Friendly service like this, they are the only auto parts store I will be trusting with my vehicles and my money.
Caffrey Yu
a year ago
I was on a road trip and my rental car ran out of oil. It was late Sun so no car shop was opening. I drove to this store and Nick helped me figure out which oil to use and taught me how to properly add oil to the car. He was super professional, kind and helpful. Thank you Nick!
Kylei Snyder
11 months ago
Had my check engine light on, came in this morning and received help right away. Very kind staff, didn t make me feel like a burden at all.
Travis Shrawder
3 years ago
The employees that worked today where awesome!! Extremely helpful, patient and understanding when my vehicle broke down. A+++ to all of you was there around 1pm and finally left around 630pm these guys need a raise!!!
damian myers
3 years ago
Came into buy a part today, owed me some loot for a previous part that I paid for a week ago that wasn't in store(still had to buy an extra to get the only one instore). Anyways I'd get them 5 because Cody and Lloyd are fantastic help, but Gin made me feel like mayonaise was an instrument, so I told her to keep my loot. Shes the best!
Nick Jordan
3 years ago
Five stars this time gentlemen that helped me was friendly polite and even though it was raining and I told him I would go do it myself at the gas station he still offered and insisted to install the part which was a simple install the wiper blades answered questions knowledgeably although I already knew answers they provided correct accurate helpful insights without trying to inflate the price answers
Janet Haggard
3 years ago
They have everything we could possibly need. And their staff is friendly and extremely knowledgeable of the inventory they have. I can go in, tell them what codes my vehicles have, & within a matter of minutes, I've gotten exactly what I need & am on my way.I strongly recommend them.
Melanie Madamba
3 years ago
Guys here are honest and helpful. I bought a battery but it turned out there was nothing wrong with my old battery so they returned the new one--wouldn't sell me something I didn't need and I appreciate that.
Carol Couvillion
3 years ago
The young gentleman that helped me was very kind and helpful he went and got what I needed off the shelves then just send me over there to look for him great customer service all around I recommend this place
Barry Haag
a year ago
Had an engine light on stopped in on our way to North Carolina an we were able to diagnose the problem an we were able to continue to our destination where my brother in law was able to fix the problem.
John Darr
7 years ago
Stopped here in Shippensburg on a whim after burning up a wheel bearing on my way to Ohio from Maryland. Was given excellent service by the associates and was referred to places to work on the vehicle since I was unfamiliar with the area. Definitely a class A group of people working this store. Thanks for making a tragic repair simple and calm for me.
Jennifer Stopyra
3 years ago
Very nice staff treated me well had no problems with a return I would recommend this place there's females and males working so you don't need to feel intimidated if you're a female going in there I would definitely go to advanced again in Shippensburg.
Gerald Powell
5 years ago
Fair price on a rear wiper for my vehicle. The young lady at the counter installed the wiper for me at no additional cost. Keep up the good customer service Shippensburg Advanced.
Derek Krall
3 years ago
Good place for some oem parts you need right away but just like all other big stores they just don't have the selection like you'd think.
Ana B.
6 years ago
I wouldn't go here for air fresheners I am a local, and have yet to experience a positive visit here. There are MANY other places around that offer superior service and comparable products for better prices, and that hire more knowledgeable, kind & helpful employees.
Colby Flood
5 years ago
Reasonable prices for quality products. You can find both aftermarket and some OEM parts here. Knowledgeable staff and pretty decent customer service.
Lyndel Zimmerman
3 months ago
Helpful place & employees
danilove377
3 years ago
If they don't have what you need in stock, they do their best to find it and get it to the store quickly. The employees are really down to earth and nice as well.
Tamatha Carson
5 years ago
Extremely fast & friendly service. Easy (for me) battery change. So excited to have my car fixed so quickly!!!
Cliff Van Scyoc
6 years ago
Crazy deal on mobil1 synthetic and a filter. Crazy price, basically got 5 quarts and a filter for the price of 3. Derek is the manager there, appreciate his help.
Steve Dawson
11 months ago
Staff were very helpful and knowledgeable!!
Elijah Lashbrook
6 years ago
Have been to this location a number of times. Staff is unhelpful, and condescending. Better prices can be found at other local distirbutors.
T Beast
3 years ago
Service was very helpful answering all my questions. Place was nice and clean.
tom payne
11 months ago
They have many parts that you'd thank they don't
Darin Alleman
7 years ago
Friendly staff - ended up saving me some money by recommending a cheaper product that does just as well.