Morgan Highway Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Evan Lunney
a week ago
Not even worth going there if they have your part. Bob the owner just talks and talks to everyone he knows that walks in which is great and all but it s terrible to wait over an hour to get a part that was quickly pulled. I will never be returning even to get the other parts I was going to order through them.

  Logan Ogden
2 years ago
Huge yard. I mean huge. It was a 10 minute walk up a mountain to the Honda section. They have everything you could possibly need. But pricing is too expensive for a junk yard IMO. Front desk guy looked up NEW CONDITION prices on EBay/ other websites and cut about half off the price. It doesn t make sense to me that I was being charged half to get my own part that was USED. I asked about getting emblems or trim pieces to which he said I couldn t get. He said he wanted them still on there for when the parts sells whole. Which I do understand- to an extent. To be specific, I asked about an emblem off of a DAMAGED tailgate. He said I couldn t get it. And I said that the tailgate is destroyed. He insisted he will sell it which is highly unlikely lol. I honestly could have gotten so much stuff but I ended up not due to pricing. All in all, it s a great yard and I had a decent experience, it s just way to expensive to make the trip, bring your tools, find the car, pull your part, and then get overcharged.

  Edward Meyers
2 months ago
Bought a steering rack from Morgan's auto parts, great price, looked clean. Got it home and it wasn't the right one, my mistake I gave them the wrong information. Called to see if they would return it and they took it back without hesitation and apologized even though it wasn't their fault.

  Marissa L
3 weeks ago
Excellent fast friendly service, parts worked as promised, will be coming here for all my auto parts going forward and excellent prices!! Thanks again !!!!

  steve Russo
5 months ago
Over priced!I would give a 0 star if possibleIf you call for a part and he says he will check forget it. That means go-to hell in nice words. He's not going to check. The owner Bob seems like he should retire!

  Eric Garcia
3 months ago
Terrible junkyard they advertise they have this nationwide part locater that you here about every time you call and get put on hold right away for 5 minutes minimum or longer but after waiting on hold they tell you your part could be here could not be here and to bring your tools and take a look at over 5k cars because I have to many cars here to tell you what s available and what s not so again why advertise and nation wide part locator freakin jag offs and I don t work for you either you get paid to take my parts off so thts wht you ll do

  Aaron Rathbun
10 months ago
Worst phone experience, lost a sale before it happened. Asked price for steel rims, he asked me what size, and when I took 10 seconds to look at my notes he said no problem, I ll keep the customers at the front desk waiting, take your time. I asked him what price, and he asked, what are you offering? I said I don t know what they normally go for, $20? He ridiculed me and said I would buy 1,000 of those if you could find them for that price, you have a good day sir. I asked what price are you asking, $50, he said we have three of them. I wanted to confirm the rim type, so I got an email to send a picture to, he barely took the time to repeat the email address and hung up on me. Didn t even wait to finish the phone call. He can keep his rims, I would give 0 stars if I could. Unbelievable!

  davur melikov
a week ago
the worst place i ever beenrudethey drove you far inside in the yard and you should to find way back in rainy day.

  DarkWalker Playz
a year ago
Terrible customer service, would NOT recommend. Tried to return a part unused and was denied. the receipt states returns are made at the sellers discretion, and a store credit will be issued rather than cash. I was ok with that option and was still refused and accused of telling a story. Owner expressed he is not a mechanic and is not responsible for taking back parts that are not needed. I should have a mechanic diagnose it.

  Dennis Rogers
a year ago
Bob and Billy are great to deal with and the rest of the guys make sure you get the right parts. Just got a Ford rear end and they even opened it up to make sure there's no internal damage. Highly recommend.

  Russ Moore
3 years ago
These guys went the extra yard for me. Pricing was very reasonable and delivery was prompt. When alternator was damaged by FedEx they got another to me quickly. I highly recommend these folks. They're top shelf in my book and will be the first place I call in the future.

  George Van Arsdall
4 years ago
Excellent service. I needed a rust free door for a 1994 Toyota Camry, and expected to have to get it from a southern state. They had it, took me out into the yard to check it out before pulling it, and pulled it off the same day even though it was near closing time. Price was fair too. Even though they are almost a two hour drive from my home, I will certainly contact them when I need something else.

  Josue Cruz
a year ago
HORRIBLE experience. The OWNER of this location said racial slurs to me and my friends , accused us of stealing and then proceeded to call the police. I have video proof, I never escalated the situation nor said anything disrespectful yet the police was waiting at the front gate . The embarrassment we had to go through because the owner. I will NEVER go back here again. And I don t recommend it for anyone.

  J L
a year ago
The part they brought to me was 5 years older than what they quoted and it was corroded (inventory was out of date). They wouldn t budge on the price, so I walked out. At least they didn t lie about how old the part was.

  Jp Fedorchak
3 years ago
My friend got into an accident. They had the car from Saturday night until Monday morning. The tow was 2.1 miles. And the bill was 620$. Then on top of that they told her cash only when it s clear they take card. These are the last people you should call after you get into an accident. Customer service person was also very rude over the phone. They also told her they couldn t tow it to her house.UPDATE: When she asked to have it towed home the driver told her that was NOT an option. Also I had someone else call and found it should have only been 520$. YOU GUYS ARE SCAM ARTISTS. If you only accept cash why does it advertise you accept card all over? Also attached is a picture of the receipt where it says they accept card.

  Lacy Kincer
6 years ago
I recently bought an engine from them. They have been the best to work with! I have had so much trouble with the shop that worked on my car and they keep their word. Nothing but great things to say about Joe!!! I will definitely be ordering from them again!

  Paul Hinkle
7 years ago
I am currently dealing with them on a warranty on an engine they sold me. They are working through the process in good faith , they test their engines but now say they will have video of the engine running. They seem to be pretty straight up at this point , so I'm giving 3.5 stars for the warranty support so far.

  Stephen James
3 years ago
Got a nice dashboard for my F250 to replace my damaged one. Very nice and organized yard sorted by vehicle manufacturer/type. Will be back again in the future for other parts I may need. Keep up the great work!

  Lisa Nylin
8 years ago
When I replied to this business regarding a vehicle we had seen on the Internet, we were responded to immediately via email . We had traveled 219 miles from northern New York to see the vehicle ,upon arrival it was after business hours ... The owner graciously reopened his business to meet us and allowed us to test drive the car . The car was as described and reasonably priced . We purchased the car and are very happy with it ,drove it home that night . Great experience highly recommended would definitely do business with them again the owner and the associate were wonderful . Thank you

  Spiro Morogiannis
2 years ago
Bought a TCM from Morgan HWY parts on sept 15th (via Hollander Parts) 6 weeks ago, and the part hasn't shipped. Hollander has reached out, I have called and nothing. They wont return calls or emails and im out $74.00. DO NOT BUY FROM THEM

  camaro345
6 years ago
Drove two hours to get an engine block from them. Very helpful over the phone and one of the owners/manager was very helpful in showing me the other parts of the engine, just so i knew what i as buying. Would use them again any day of the week. Recommended

  Yaritza Pierre
2 years ago
FYI: the fastest way to lose a customer is annunciate that you are placing them on hold, check back in with them advise you are tied up, get a name and number and continue with your day, just to let the other person on the phone that you are still appreciate the business .And i lost interest by reading the reviews

  Mary Haberstroh
7 months ago
Huge Thank You to the Gentlemen who quickly pulled the parts and greeted me with kindness at the counter ...

  John Viola
2 years ago
I had a vehicle stolen from me the owner who contacted me was completely rude hung up on me mid conversation after asking if I had a credit card for an $8000.00 tow bill. he was looking to get a vehicle for free the truck wasn t even worth that much horrible people there tow yards are the biggest scam artist in busines

  John Murphy
5 years ago
The man in the back office behind the counter is a very funny and cool dude, he did help me out the best he could but when I went I needed 2 alternators. The one alternator for the van I needed they gave me the wrong one 2 times, and had to waste my time coming all the way back. And the one for my truck didn't work and didn't get my money back, then I went there a different time a couple days later for a starter for my brothers car. The starter we got was all rusty and wasent in the best shape, but was told it was ok and would work. So I go to put the starter in and a peace cracks on it because it was so rusty, I Proceed to bring it back and waste more my gas, when I get there a skinny guy was there (not the funny dude) and I tell him that this starter is bad. He says to me and my brother with a nasty Attitude that he check the starter when he sold us it that it was fine, I told him it cracked really easy because it is rusty. He took it to the back to test it and came back and said it wasent like this when you left with it, And proceeded to throw the starter on the counter from 5 feet away. And told us to leave. I never felt so disrespected in my life. They lost a Good customer I would have been there 3 or 4 times a week for parts because I work on a lot of cars, but now because of that man I'm ok I'll find parts else where thank you

  Lukas Broughton
a year ago
If you say you close at a certain time, it d be nice to be opened until said time instead of closing early because you don t feel like working. Probably won t be back

  Jer
6 years ago
I wouldn't buy from Bobby if he was the only person on earth that has the part. Prices are high. Workers and especially the owner are rude. If you're female the owner talks to your chest the entire time. The owner may act like your best friend but when he's done using you then it's business as usual.

  Mikevac86
2 years ago
I've been here before, nice guys, but they need to update their business hours. Website says closes at 1pm, but when I got there yesterday (Saturday) at 11:30am they were closed!

  FirstFork
5 years ago
Overpriced and extremely terrible customer service. They are very rude and condescending when you are trying to ask questions. Would not even let me finish a sentence. I realized I was dealing with the owner and I decided that enough was enough! I cannot deal with people who are so greedy and shady. Do yourself a favor and Take your business elsewhere.

  Damian Jones
4 years ago
Most disrespectful owner I have ever met. Came in at 11:50 am on a Saturday looking for parts for my uncles pick up truck, owner asked me what I needed made me wait 10 mins and then told me he was getting ready to close. Looked on his website and he doesn t close until 1 o clock! Acted very ignorant and just lost a customer. Never going here again.