Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Katherine Zuber
2 months ago
I came in this morning worried about my battery. Joe jumped right into action, tested my battery, and installed a new one. He was kind, professional, and helpful. Fantastic experience.

  Sally Eaton
3 months ago
Dave was very helpful. I needed a battery. And he installed it promptly. He was so fast n efficient, and very thorough. Thank you so much !

  Raafee Khan
6 months ago
Stopped by on 10/12/23Wanted to grab a battery but didn't have the funds at the momentDave gave me some advice on how to keep me going until i had funds to swap batteries and helped out with the temporary fix.Great team and customer service

  BUBBA Mower
2 years ago
Excellent selection, knowledgeable, professional staff. Great oil change package deals. I highly recommend. They even sell battery cable by the roll or foot. 6 gauge down to 0 gauge.

  J Clifford
2 months ago
Updated a few years later: still awesome. I went in this morning for oil. The place was clean, well lit, and the shelves are stocked. The customer service was on point. The guys are very friendly and kind.Always find what I need here. Once got a wrong part, they returned it with no hassle (it was unopened and bought an hour prior).

  Michael Schmersahl
10 months ago
Hasn't had a functional check engine light scan tool for customers in 6 months."Our scan tool is broken" since Jan 2023.It's an auto-part store. Unless this is an intentional choice, buy one on Amazon today. Respectfully, you're losing customers.

  Mark Allocca
8 months ago
Asked if they could test my car battery no go as only one person working suggested to come next day at 7am open at 730am! I was told the same on second attempt. What a joke why offer diagnostic service if they can t provide it.

  Mike Bell
2 months ago
Always helpful when I can't find what I am looking for.

  Sky Miller
a year ago
Friendly service. Most of the time they have what I need. Their point system for discounts is too screwy for me to even mess with; plus everything you earn in points from purchases DISAPPEAR if you don't use them by a certain time.

  Elizabeth B
2 years ago
Needed a new battery for my van. All the garages had a 2-3 hour wait. Went it to Advance Auto (I was skeptical) and bought the battery. The guy came out and was working on it and there was a hiccup with covers that needed to be put on. Both him and I assume the manager (guy wearing shorts) were able to get the issue solved. I was on my way in less than 15 minutes! They did an amazing job and in far less time than I would have had to sit at a garage! Definitely would recommend buying a battery from them as they do a free install.

  MR Bellio (Thumper)
a year ago
Took my battery out and installed the new one- with a smile. Thank you! The good attitude went such a long way. I will always use this location when I can.

  Jennifer Manton
11 months ago
Went to the Royersford store . They were very helpful with finding the parts I needed. Also, nice that they put your new battery in for you.

  Ken Klossman
2 years ago
I needed 2 electric window assemblies for a 2012 jeep grand Cherokee.....they had them IN STOCK!! Sales people were very knowledgeable and helpful. I have used this store many times and have never been disappointed.

  Shane Scherch
2 years ago
Needed a new battery and they had what we needed in stock. The person who helped us was friendly and installed the battery in less than 10 minutes. Everything we could have wanted, easy, friendly, good service, at a good price.

  Louis Keser
6 years ago
Very helpful counter staff. Gave advice when asked and seemed actually concerned about the cost of suggested items (was buying a K&N reusable filter and he wanted to be sure I knew not to throw it out like a paper one and waste the $20 price difference). Store was small but had a good representation of goods out. Exactly what a good local auto parts store should be.

  D C
5 years ago
I'd like to personally thabk Neil, what a great job tonight by him. He's a man of many words, and very helpful. He was quick to assume my truck didn't have ac, gave me the wrong belt and when I asked "this is for a truck with ac, right?" He was quick to say yes without double checking. Thanks again for leaving me high and dry. I'll update this review once I talk to the manager tomorrow to see what he says about this.

  Lewis Boyer
a year ago
Needed a new battery in my gmc sierra. I knew it was going to be a pain given the location of it. Scott was awesome and helped me out immensely. In and out in the snap of a finger. Thanks again Scott.

  Chris Physics
7 years ago
Knowledgeable staff, however some of the employees are not very excited to help you let alone be there. I got a very abrupt "WE DON'T DO THAT," where an, "I'm sorry, I am not able to do that for you," would have sufficed. I sometimes get the feeling that if I am not a major car enthusiast, they don't want to talk to me. On the other hand, on a separate visit, the manager who helped me was very helpful and eager to assist me with my issue. I also asked him to install the new battery I purchased (which I know they are supposed to help with when asked) and there was no scoff, no sigh, just assistance. It was greatly appreciated! Three stars because of the associates that made me feel unwelcome as a budding DIYer.

  Reginald Blue
2 years ago
My car battery died, I was able to jumpstart and limp to Advance Auto Parts. They got me a new battery, installed it and the whole process took 15 minutes. I was very grateful and they were very helpful. Thanks so much!

  Jim Mullen (iDimensionz)
6 years ago
Ordered a part online and picked it up at this location. I've purchased various parts and batteries here before and consistently get great service at very good prices. This particular part was defective. However, when I brought the part with the receipt back to get a refund, they refunded my money without issue. I have a consistently good experience shopping here.

  Sombers Garrison
4 years ago
I wish I got their names but the two gentlemen working this morning were super helpful. Even carried out the items to my car because they were kind of bulky. Great staff, helpful and will return much appreciated!!

  Jen D
6 years ago
This location has such helpful, pleasant employees and they are willing to give a quick explanation when needed! The store is organized with reasonably priced items. Parking lot is kept clean, trash/recycling cans not overflowing.

  Michael Graff
a year ago
Great service here. They'll come right out to your car and install the battery or test your current one. Love this place.

  Ian Uppstrom
3 years ago
Not a sensitive person but some of the staff are extremely rude. I could care less but if someone treated my wife like that we would have words. These guys must own the place. I d get fired if I treated people like that.

  Deneen WitchyOne 333 Cirafisi
5 months ago
Generally have what I'm looking for as it pertains to auto parts

  Tim Good
3 years ago
Good selection of items at reasonable prices. Helpful staff. I had my car breakdown there the other day. They took a look and tried to help but the problem was outside the scope of their ability to repair.

  Michael Sapsay
a year ago
My experience was okay. Took a star for customer service. Could be better. Suggestion; listen, look, and smile. The customer is always the customer.

  Random Guy
3 years ago
Called them in the evening to order a part. I was told that it would arrive the next day from the warehouse. Normally, you'd recieve a call regarding your order and I didn't. So, I drove out of my way to see if it was there. I was told that the part was never even ordered! To solve the problem, I bought what I needed from the manufacturer and received it exactly when they said it would arrive, on time.

  Blake Pfeil
a year ago
They don't help you install anything? Because what if something goes wrong they'll be liable right? Going to AutoZone because everyone at this advance Auto parts looks miserable.

  anonymous
10 years ago
These guys were great. After having work done on the car at Tires Plus in Phoenixville, my car started behaving strangely. Advance Auto gave me a free check engine diagnosis which turned out to be correct. Additionally they took a quick peek under the hood and discovered that Tires Plus had failed to reattach my radiator fan cord and he plugged it back in for me. Nice people with good attention to detail. Will be back.