Kruegers Automotive Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stephanie Petersen
6 months ago
Excellent place with kind, knowledgeable staff!My husband and I just moved to Reading from NY and needed to get our car inspected. His father lives in the area and recommended Kruegers to us, as he brings all 4 of his family s car there and feels he can really trust the business and the owner, Scott.We didn t mention my FIL or anything, just called and asked when they could see us for an inspection. They got us in very quickly and were flexible with the date/time of drop off. They completed the inspection quickly and called to let us know about some work that needed to be done (nothing that we hadn t anticipated would need to be done given the age of the car). When they called, they had the full quote for us including labor and taxes, so there were no surprises when we picked up the car. The price was very reasonable and we felt like we were being taken care of extremely well. They completed the work quickly all around a smooth transaction, and we weren t without our car for long!Everyone there is very nice, prices are fair, and our car is running great. We ll definitely be back!

  Marie Robison
2 months ago
Scammers.. this place has no knowledge of cars.. Save your time and Money!!Told me my car wasn't any good too get rid of it.. Got a second opinion.. My car was fixed and runs great.... Wouldn't trust Scott or Craig!!

  Dee Sorg
a year ago
Had my car go in for inspection. My car just turned 10,000 miles. I was told that I needed rear brakes and rotors. I bought this car in 2019 with only 800 miles on it. Paid close to 600 dollars to have this work done. I was played! I feel violated. I did not hear any thumping or squealing that would indicate that I needed this work done. No one showed me the supposedly worn brakes and rotors. Also I barely put any miles on it. Not enough to pay for emissions! Will never use this place again.Service: Vehicle safety inspection

  Ted Chase
2 years ago
Excellent work. I had a main fuse go out in my work car, a crown vic. No windows would go up, no power at all to them. It started to rain and I saw their shop and stopped. Within minutes they had my car in the shop and fixed the issue. Now it is working great. They came to my aid and without question, they took my car in and fixed it and the cost was very fair. I really want to thank these guys, they are great and they show their care for the customer .AGAIN, THANK YOUTED

  Paige Wittich
2 years ago
I personally did not have my vehicle serviced here, but on Tuesday January 11th 2022, my boyfriends truck over heated on his way to work ! He works construction and his job site was about an hour away ! He has never had any issues with his truck or any other car so he did not know any good automotive shops ! We did research and asked around and this was the best place we found ! We paid 280 dollars for the tow to get the truck there. He was told he would be at least waiting a week or so until the truck could even be looked at. When we were speaking to the lady in the office she was very polite ! After, she realized my boyfriend had a warranty on his truck her attitude changed, but she asked the mechanic and owner if he d still work on the truck. She came back and he said yes and we were all good to go. So, after a few days my boyfriend received a call on Friday January 14th 2022 and the woman said the mechanic has decided not to even look at your truck because of the situation and we just won t do it . So for days while we could have chosen another automotive shop his truck sat ! We have called several other places who now can t even look at his vehicle for 2 or more weeks. We have a two year old son and I m 32 weeks pregnant with our second child. My boyfriend needs to work and has been taking my vehicle ! How ever it leaves me stuck home with no vehicle for appointments or in case of emergency. We waisted our insurance tow getting the truck there and he then had to drive his truck home and hope it didn t over heat for good and never start again ! We understand some places won t work on vehicles with warranty s, but we specifically made sure on Tuesday when the truck was brought in so we did not have this issue. We trusted the word of the mechanic and office lady. My boyfriend will now spend the entire weekend in the cold and possibly snow attempting to fix his truck so he has his vehicle! Would have expected more from a family owned business and with no negative reviews I wish I didn t have to leave this !

  Becky E
2 years ago
The honesty and openness of the staff her is so very appreciated! I have never really loved anywhere I've taken my car until I found Kruegers. They are really good people who have great customer service!Services: Tires, General repairs & maintenance, Brakes, Air conditioningServices: Tires, General repairs & maintenance, Brakes, Air conditioning

  Just Bartending
3 years ago
Picked up a flat tire while working out this way. I just happened across this place and needed to get it fixed. I pulled in, told them what happened, they jumped right on top of it. Fixed the tire the right way, and sent me on my way. Fast, efficient, and friendly. Would definitely go back here if I was in the area. Great service.Service: Tires

  Joshua Lichty
5 years ago
This place is great. I needed to get my brakes fixed, and the place I had previously taken them too tried to rip me off with a new caliper. Kruegers told me it wasn t needed and did the work to open the caliper up. These guys are honest and hardworking, and all for a great price. New 1st choice mechanic shop. Check these guys out if you need brake work!

  Tara Livinghouse
8 years ago
Excellent service. Family owned and operated. Employees attend continuing education classes on a continual basis so that everyone stays up to date and knowledgeable with all the latest technology and advancements in the automotive industry. That is the only place i have ever had my cars serviced. Great family run business.

  Allison Weller
8 years ago
Great service, people, and atmosphere. The mechanics were knowledgeable and helpful when servicing my vehicle. The staff was extremely friendly and flexible with scheduling. I highly recommend using Kruegers Automotive Service for all of your vehicle needs.

  Rick Dillinger
5 years ago
Stand-up repair place. They do an awesome job and are friendly, considerate and honest. I've been using them for the past five years since I moved into the area and have been satisfied with their top notch service.

  Julian Rodriguez
a year ago
Customer service is terrible. I called to see if they read codes and was looking for a price and the man on the phone tells me we re not in the information business to go buy a code reader at auto zone and read it myself that they fix them. I thought was kinda rude. Not helpful at all.

  CAROL ADAM
2 years ago
Had my car inspected there yesterday. Extremely pleased with their service. Will continue to take our three cars there for our automotive needs.

  Lois Ondik
4 years ago
I have been coming to Kruger's since 1988. Work done right the first time. I would highly recommend Scott Kruger.

  Nichole Jackson
4 years ago
I keep coming back to this place for all of my car needs because they have proven to be trustworthy and reliable.

  Marcus Jones
3 years ago
Great service and great people... the owner and his helper are great... every time I go for anything it's always properly serviced... NO.1 MACHANICS... U WONT BE SORRY!!!

  Jacqueline Coleman
3 years ago
They have always been more than fair, and honest. I will sing the praises of them!

  Brandon Bitler
5 years ago
Awesome repair shop affordable, friendly, cars running better than ever

  Jennifer Thompson
7 months ago
Awesome, honest mechanics!

  Letta Wall
2 years ago
Excellent work with a reasonable price.

  Scott Cass
2 years ago
Nice folks. Do good work.

  Firewalker
2 years ago
Krueger's always gets me back on the road...

  Zachary Schearer
4 years ago
Good prices and honest people

  Sarah Aikman
5 years ago
Good work. Honest. Fair.

  Stephen White
3 years ago
It is generally outstanding.