Kia on the Boulevard

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  95 mindset
a month ago
As soon as I arrived I was greeted with a good morning and a smile by Ms Darlene. Ms Darlene reminded me of a service my vehicle needed while helping me. Thank goodness she reminded me cuz I completely forgot. Her customer service is impeccable. I also had a question that I needed to ask the mechanic and they were very helpful in assisting me. I will continue bringing my KIA here to know that it is receiving the best service that it can possibly get with top-notch mechanics and great customer service!

  Adam Norton
2 weeks ago
Excellent Service!! The people working in the service dept are very professional and courteous, especially Darlene. The excellent customer service that Darlene provides has motivated me to take my business nowhere else but kia on the blvd. She is someone very easy to work with and seems to have the best interest of the customer!! I saw a lot of value when I got my car serviced here vs the other dealerships in the area. So l strongly recommend them for business!

  Mariea Jordan
3 days ago
Hello, I had great service with Nolan. He explained everything to me in full detail. Step by step. And I really appreciate that from him. If you get a chance stop by Kia on the Roosevelt boulevard! And ask for Nolan !

  D Drea Dorsey
2 weeks ago
Great sales team but absolutely worst service team. I really miss their old service team. Those new people are rude and absolutely horrible. They told me to fill out a survey to receive a free inspection and when I came in for the inspection, they said because it wasn t a perfect score, it wouldn t be free. That is not what I was told in the beginning. Mind you, I have been a loyal customer since 2016. The guy tells me it s going to be $59.95 for the inspection after trying to decline my service and I wasn t trying to hear what they was talking about. All I knew was that my car was going to be serviced since that s what I was there for and they did. However, once I went to pay, it was $78. Like where did the other charges come from?! They are a joke. The lady there was very much so unprofessional and called herself yelling at me as I yelled at her as well. After today and being with them for 8 years, I think I m finally ready to take my business elsewhere. They better hope I don t receive an email about my feedback after this appointment. And to top it off, my appointment was for 12:30 and they didn t get done until 3pm making me late for my drs appointment. Just overall horrible!

  Anonymous 215
3 months ago
I recently had the pleasure of working with Anton Butcher, the used car manager at this Kia dealership, and I must say it was an outstanding experience. Anton's expertise and professionalism were truly remarkable.From the moment I stepped into the dealership, Anton went above and beyond to understand my needs and wants in a used car. He was patient, attentive, and provided valuable insights into the available options. What stood out the most was his commitment to ensuring I got a great deal.The pricing at this dealership's used car department is competitive, and Anton's dedication to finding the best solution for me was truly appreciated. He made the entire process smooth and stress-free, demonstrating a genuine understanding of customer needs.I highly recommend this Kia dealership's used car department and all the departments actually. If you're looking for a seamless car-buying experience, excellent prices, and a knowledgeable professional who truly cares, this is the place to go. Thanks again to Anton and the entire team for their exceptional service!

  Jonathan CH Yong
a month ago
Got a used car with great low mileage off a very experienced sales rep Chris Hendrzak!He was great in communication, fast and straight to the point. Transaction was seamless. Was in and out under an hour (granted all the paperwork were meticulously prepped prior).Will certainly deal through Kia on the Blvd and especially Chris again in the future Thank you!

  drew golden
2 months ago
I bought a K5 a few months back and worked with Dion Young. Came in late and we still got out for a test drive and got through paperwork quickly. He was very flexible with my schedule and the process went very smoothly. Follows up consistently to ensure everything is going well with the car (no issues at all). Great experience and great to work with Dion

  Rei Gjeci
3 months ago
A friend of mine bought a car from here a couple of months ago & was very pleased with his whole experience and his new car. & Today I can say the same. Andy was amazing! Very knowledgeable & down to earth. I recommend this location 1000%. 10 stars for Andy

  Chelsea Truitt
2 months ago
I had a concern with my Kia sportage I called and talked to Paul who was a very pleasant person who made me an appointment for Monday morning to have my car looked at. When I arrived Nolan helped me out at the service desk and explained to me what would happen and how long they will have the car. He was very helpful. I rate Kia 5 stars for their great customer service and business. I would recommend there services to purchase and get service done to your car

  Jordan Chan
3 months ago
I had such a great experience at this dealership! What I thought would be a stressful and long process was actually a breeze. I purchased my new Kia 2023 with ease it s exactly what my partner and I was looking for. I rarely often leave reviews I just wanted to come on here and commend my sales guy Andy A! He was very informative & patient with all the questions I had made the process a lot easier. He s the best 10/10 experience.

  Kwabena Ankoma
2 weeks ago
Kia on the boulevard is such an AWESOME place,especially with staff like Darlene G and Charlie V etc you are covered. They made me LOVE this dealership. I am most grateful.

  Project Allergy
a month ago
Do not trust this Kia dealership's service department!!! They will charge you $$$$ for services you never agree to or need. They will then NOT release your car unless you pay for fees you never agreed to or unnecessary work. They are con artists and do not deserve to be running a car dealership. Go anywhere else BUT NOT This dealership, save your money, time, and aggravation. They are what every car dealer should be ashamed on doing, but do so anyway. Ladies, they are especially happy to rip you off in the service department.NOTE: My car had white smoke coming from engine, lost full power on the turnpike and was towed, in no conversation did we ever say "it just wouldn't start" we told them it looked like it caught fire. I even asked if the engine smoke was due to a recal of the Kia clips that has no fix and KIA advises to park the car outside so your house doesn't catch fire. I even sent the Recall w my Vin number to the dealership. ---Sean from service called and said it was just a battery and air filter change, I could pick up the car in a few hours. I said great I will be there. They said it was a simple fix, just battery. I said great while it's there please do the free undercarriage recall spray.A few hours later I was told it was not just a battery, but $5000 + needed a new engine, So I said, well it's only worth $6000 so I will scrap it.Here's the PROBLEM - The service inspection They sent me even states it had NO oil leak and the pan was ok, so if the service inspection really did occur they would have noticed the CRACKED engine.I only agreed to get a new battery because I was able to pick it up in 2 hours. I was never told I needed a new battery to inspect the car.If they for once would have looked under the engine in the first place they would have realized. the engine was cracked. I then was told I had to pay for a battery and the filters to be able to release the car for scrap. Complaint filed with KIA.

  Chad Keeton
4 months ago
Great dealership, good people and they take care of you. We ve bought 3 cars from here in the last 6 years. Chris the sales rep is very open, up front, honest, helpful and very responsive. Extremely helpful with the financing. No issues on the first 2 cars whatsoever and an issue we had shortly after buying the 3rd car was taken care of by the team. Highly recommend!

  Marie A.
3 months ago
i came to buy a car but also gained a trustworthy friend. my sales person Andy A was fantastic. not only was he knowledgeable but also very quick to get me out by the time i needed to leave by. you wont be disappointed asking for Andy.

  Lori Sclarow
2 months ago
I have been searching for a car for the last few weeks, and I really appreciate their transparency. I told several people what I was looking for before I came into the dealer. My time is limited and figured it s best not waste each other s time if a deal can t be done. This was the only dealer that gave me accurate numbers prior to visiting. I will definitely go back to this dealer.

  David Smith
2 months ago
I went to Kia on Boulevard after speaking to another dealership that was charging above MSRP. It was here we met Tyler, he was honest, friendly and efficient. He took time to work out different payments and show us the features of the Kia we were looking at. After deciding to purchase it took less than 30 minutes to sign all paperwork. We have purchased, other cars brands in the past and Tyler and Kia were hands down the easiest to deal with. Oh by the way the car is fantastic and has better technology than our other more expensive other car and drives fantastic. Thank you Tyler

  Shonda Shanell
3 months ago
Recently found myself in need of a new car . I walked in late night and had the pleasure or working with Dion Young. He was very polite and friendly, he was very knowledgeable about the vehicles. He was helpful without being pushy, didn't have me in there in for hours. He made the experience easy. He told me give him a call if I had any issues with the car, I had to call him a few days later (I didn t know how to open the gas tank lol). Once again Dion assisted me with no problem didn t make me feel as if I was bothering him! Very respectful young man ! 10/10 recommend! Thanks again Dion ! You rock !

  Ted Mucellin
3 months ago
Don't be put off by their showroom being under construction - I had a great experience at this dealership! My salesperson, Oggie, initially reached out via text in response to my online inquiry. He gave refreshingly direct answers, and did not play the "bait and switch" game that so many play to just get me in the door. He was happy to confirm actual inventory and get the vehicle I wanted to test drive ready for my arrival. He answered my questions honestly and took the time to research anything he did not have immediate info on. Negotiating with him and the rest of the team was straightforward and we got to a great deal. 5 stars. I will definitely start my next car search here again next time.

  Griselda Kacani
3 months ago
If your looking to buy a car, Andy is your guy. Andy has been helping me and my family for years with different cars. He s very friendly knowledgeable and goes above and beyond to make sure you find the best car for you! Highly recommend!

  Gabriella Guzman
4 weeks ago
Everyone here is always so great. I can t say enough great things about Enndy, Mike, and Elvin. They will go above and beyond for you at this place and give you the best cars and financing available. Highly recommend them! I ve never been disappointed when coming here.

  R P
2 months ago
This place was great! This was the smoothest car buying experience I ve ever had. Andy was attentive and knowledgeable. His professionalism and friendly demeanor made the entire process enjoyable. I would highly recommended. Ask for Andy!

  Kleo Ymeri
3 months ago
I would like to thank Andy for helping me with my purchase recently. He was very awesome and answered all my questions. If you are looking to get a car id recommend speaking with Andy for all your car needs.10/10 service, will come again in the future.

  Jermaine Rockemore II
3 months ago
Fastest I ve ever been able to buy a car! In & out thank God. The person JonSteve who sold me the car was very professional & listened to my very picky & specific needs in a car & helped me narrow down my search. I love my car! When I m ready to trade in, definitely going back to this Kia & hopefully back to him

  Frank Schultz
3 weeks ago
I've been a customer for years.Service going from good to bad and back to great again.It's a pleasure to do business with again. There is a great improvement with service center. From all areas. Keep up the great work! Well done.

  Brandon Nugent
3 months ago
All around amazing dealership. My cousin had the chance to be helped by Andy who was so professional and informative. I will be looking to be a car in the near future and I will definitely be coming back her to Kia to visit with Andy! Thank you again for everything.

  David Charris
3 months ago
I came here because it was recommended by a friend for its good service. The people here are super friendly and will literally move mountains to help you out. Kia has been making some really stellar vehicles during the last decade and it shows. However, the used car inventory is even better. They have such a wide variety of vehicles to choose from which is amazing if you are not sure what to pick. The best part is that they guide you through your choice based on your needs so no need to sweat! This was so great for me as I was unsure what I needed. A real quick shout out to Anton for being so kind and so thoughtful with his guidance. You can be sure that I will be recommending this place moving forward!

  Delvis Kaliqi
3 months ago
Came in to buy a car and was greeted by Oggie. He helped me find a vehicle that was perfect for my needs. Very knowledgeable on the cars and made the buying process an enjoyable experience. Would definitely consider KIA on the Blvd for any future car purchases.

  Sindi 23
3 months ago
they were the best especially Andy. he was perfect, really kind and respectful, we definitely need more people like him in this world! the car he suggested me was delightful and has everything i needed. i definitely recommend them!

  ANNETTE WILLIAMS
3 weeks ago
I arrived at Kia on the boulevard. Charlie greeted me with a good morning, very polite. I like that. He kept me informed Explain everything in detail that I needed to be done for my car and time it will take for it to be done. He told me I can wait in the new lounge on the 2nd floor he showed me the Elevator I told him I don't like Elevators he told me he would take me up the stairs or go up with me. Some other people went up so he didn't have to I was comfortable on the elevator. But the fact that he would actually go up with me. Cause i'm Petrified of Elevators by myself. The Stick Shock of the Payment for the work. Took me out, but the politeness of Charlie helped me through it. Thank you, Charlie for being very polite, pleasant courteous and helpfulAnnette Williams

  Hush Social
3 months ago
I want to thank the team over at kia on the boulevard for helping me and my girlfriend get the vehicle we wanted. We came in with a vehicle in mind and were able to secure a better car at almost the same price. Anton Butcher their used car manager was pivotal in making this happen. His experience in the used car market and very competitive prices really helped us secure our dream car i wanna say. If your looking for a car or truck and want great pricing you have to come here. Whether it be New or Used cars your looking for their pricing and most certainly their staff will get it done for you. Thank again to the Team at Kia on the Boulevard for helping us out. Soon i will be back to get our daughters car once she hits 16.