Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Madrak
2 weeks ago
Dropped our Prius off for an oil change, air filter, tire rotation and a/c freon check.Tim called to check which type of oil we wanted, said the air filter was clean, as was the cabin air filter so not needed. Too cold for the a/c machine to check the freon level today. Will have it done when it's warmer. Noticed an issue with front windshield wiper. Made adjustment. Back windshield wiper needed replacement. Tim had questions about the vehicle maintenance history for their records.Completely satisfied doing business with Frank and Tim at Paoli Auto!
David W.
a month ago
Excellent and knowledgeable shop - did not try to hustle me for money and was very attractively priced for the services I needed. They also helped me with ABS issues that other shops wanted to charge thousands for without a second thought. Best shop in the Paoli area.
Matthew Andrews
2 months ago
Paoli auto repair always goes above and beyond communicating what is going on with the repair. They are very honest and ethical. We have had a number of complex repairs performed by their team. The work performed was excellent. Thank you!
Joe P
a month ago
PAR is an outstanding shop of outstanding technicians. I've owned all sorts of cars and trucks over the past 30 years. They've fixed them all and spelled out cost-effective service alternatives appropriate for the age, style, and intended use of each vehicle. Paoli Auto is like family.
Claire McGuire
2 months ago
Excellent Service! Thorough inspection of the car, documented items still under warranty for dealer repair, completed service in a timely manner and at an excellent price - highly recommend Paoli Auto Repair!
Leslie Holt
a month ago
Outstanding service. They let you know what will need to be replaced/serviced at your next visit or in the future. It gives you time to plan ahead then there are no surprises.
Kevin Burkert
4 months ago
Have been going to Paoli Auto for years. Frank, Tim and team are fantastic. Outstanding work and very reasonable prices. Highly recommend. A+
Angela Pinheiro
a month ago
Quickly become my trusted neighborhood car repair shop. Good service experience and communication.
Michael Wolford
a month ago
Very happy with the service. They explained everything that they had to repair and worked to keep the cost down.
Robert Lenker
2 weeks ago
Fantastic group of folks taking great care of all our vehicles for many years .
Jay Siegfried
a month ago
Attention to detail is superior. I am always given options and explanations. Terrific communication and customer service
Brian Knight
5 months ago
Top notch place for auto repair needs. Very honest staff who excel at diagnosis and repair while keeping costs at a minimum.
parnpa
2 years ago
These guys are probably the best mechanics I have ever used. I used them in the past but got a company car and had to use service networks "in network". I recently changed jobs and bought a used car. These guys went through and identified many issues not disclosed by the dealership. With their thorough write up, I was able to return the car and move on. I would recommend these guys to anyone. Good people and do great work.Services: Transmission, Exhaust, Steering & suspension repair, Brakes
Richard Kelly
2 months ago
As usual, the service was quick, fairly priced and professionally done.
Alec Tomlinson
3 years ago
I just wanted to leave a review because I know people are wary of new mechanics. I don t normally leave reviews but these guys deserve to know that they have another customer that will return for whatever hits my car next. Very professional, very fair, they were thorough and honest and I ve had similar work done at other shops that charged me much more. I talked to Tim on the phone, and just want to say the honesty and fairness is very much appreciatedServices: Brakes, Air conditioning
Karina Scorzetti
3 months ago
Good people and good service. Highly recommend.
John S
7 years ago
Great service! Frank and the crew are always helpful and do not have me get work done that isn't necessary. Great pricing and they also receive and install TireRack tires if you prefer to order your own.
Dave Ruhlman
3 years ago
Frank is professional and a straight shooter. They were referred to me 6 years ago by a BMW enthusiast and we've take 5 different cars there through the years. They are never late, repairs are done correctly, if there is a better/cheaper way Frank is forthcoming to discuss options. Much better than going to the dealer.
Daniel Piloto Prates
2 months ago
Best service in the region. Recommended!
Marie M
5 years ago
Honest people and great work. My brother is my car expert but lives 3 hours away. Anytime I need work done and I call him up to talk about it, his advice matches Paoli Auto Repair's recommendation. Highly recommend.
Nancy
a year ago
We were passing through from out of town when our check engine light came on. They were about to close but were kind enough to help us be on our way. Thanks Frank and Sean!
Carolyn Voter
7 years ago
Our breaks started grinding horribly with about 200 miles to go in a Wisconsin to Pennsylvania trip for a weekend wedding. By the time we limped into Valley Forge late on a Thursday night, we were convinced we would need to stay beyond our planned Sunday departure and spend a fortune either fixing the car or buying a new one. We were hugely relieved when they called a few hours after we dropped off the car to let us know that not only could they fix it by the end of the day, but that it would cost us a fraction of what we anticipated based on experiences with other PA mechanics. They immediately understood our main priority was to get home safely and though they informed us about other issues, they reassured us they wouldn't affect our ability to get back to WI and encouraged us to get them looked at by our own mechanic in WI rather than have them fixed there. Overall we were impressed with their fast, skilled response and their empathy with our situation, especially since we were clearly one time customers only - no potential to cultivate a regular customer. We wish their shop was in WI!
Ray Skelly
5 years ago
Excellent attention to detail, and honest, accurate, advice and billing. They kept my 1999 Passat rolling well past its normal life expectancy and helped me make the tough decision to replace it with a new car. Thanks Frank!
Paula Matuszek
3 years ago
Paoli Auto has been taking care of our cars for 35 years. Honest, competent, helpful, friendly. They have never steered us wrong.
Andrew Tulk
6 years ago
This is going back a ways. In August 2014 I dropped my car off due to a loud engine noise. Turns out the centerpipe had rusted out and required replacement. I was charged $700 for the parts and work and went on my way. Skip forwards 3 years and the same issue crops up. When I took it to my new mechanic (I no longer live in the area) the issue as it was presented to me was identical. This time I was charged a more modest $450 for the same parts and work. As best we could tell Paoli didn't in fact replace the centerpipe, but instead replaced a number of gaskets and clamps, then charged about $500 for the labor to do so. This was about the time that my family stopped using Paoli Auto as well. While Frank is amazing, some of his mechanics certainly are not as we also had an issue with the mounting brackets for a transmission being installed backwards.
Marky Molarz
2 years ago
Our family has been customers of PAR for 40 years. Honest, accommodating, professional and reliable. Highest recommendation for this crew.
Jeff Miller
4 years ago
Hands down THE BEST around! Very thorough and reasonably priced. I highly recommend Frank, George and the crew at Paoli Auto.
Jeff Miller
4 years ago
Always great service.Very thorough and reasonably priced. I highly recommend them
Robert Hawk
8 months ago
Reasonable, professional, quality work
John Didinger
2 years ago
Great place to get your car fixed right the first time