Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gray Myers
11 months ago
I was here last Friday and the lady was very rude to me. I felt like I was just a burden and when I asked her a question she straight out ignored me. Also, she was cursing in front of me which was very unprofessional. I work in customer service myself and I would never curse in front of my customers. Awful experience.
Michael Stuck
10 months ago
Rich was very customer oriented. Ordered reverse hook wiper blades from another store. Had them by the afternoon, placed them on my car and away I went.
Ben Drew
8 months ago
Superb assistance by the lone man at the counter who went above & beyond to help me find part(s) solutions. A NAPA open on Sundays, too, for the DIY mechanics ..Getting very hard to find one of these!
Dale Greenholt
4 years ago
I have used them frequently. The parts work well. Their premium WIX line filters are much better performers than the national big box stores' products. The price is right next to them too. I have only had to take one part back, an air filter for fitment. I do also find hard to get parts in their warehouse. The local Chevy dealer actually turned me on to them. Thanks to them for the great referral.
MICHAEL NAYLOR
4 years ago
Bill was great!! He was patient, professional, and pleasant!! While I was freaking out over the horrible work that was done on my trucks exhaust!! He truly cared about what part I got and that it was correct. He didn't just punch some keys on the computer, he had the part picked up from their warehouse and delivered to the shop where the work was being done. Well done Bill, well done!!! Thank you!!
Steven Ibanez
7 years ago
They sell car parts and will do whatever they can to get them to you quickly. The new weekend hours are not very convenient, especially closing at 2 p.m. on Sunday, but the parts team know their stuff and will work hard to make sure you can complete your project.
Nicolas Costill
3 years ago
Napa is hands down best place for auto parts. Great service, great knowledge. I got lifetime warranty on starter and have replaced it twice in 10 yrs with no hassle.
Daniel Peeling (Dan)
4 years ago
Rude and condescending didn't even bother checking for the part i asked, rushed me out of the store basically, don't waste your time. P.S. Be careful leaving the parking lot from the side street the exit leading to the side street is pretty treacherous and in need of some attention but just like their customer serice skills it will likely not be fixed.
Edmund Lewis
5 years ago
Counter helpers are always great, prices are competitive even with some on-line resources and they take care of the little things that an online retailer cannot.
Robert Walters
4 years ago
Was a meh experience at bestThey did help me get everything I needed though. Most of the staff seemed to busy to help out even though I was the only customer I'm the store.
R G B Vanbealesteen
a year ago
Very clean and in and well run business business. They even had filters for my lawn mower
Yolanda West
2 years ago
Stopped with a tire problem while traveling through. Knowledgeable staff. Very friendly. Absolutely reccomend.
Tyler C
4 years ago
They were very helpful and knowledgeable. The prices are reasonable for name brand parts.
Ann Warneka
6 years ago
Great one to one customer service. Works closely with customer to find the right part for the car.
Big Shoe Puppets
3 years ago
Good prices. Helpful staff. Convenient location for me!
Rick Cressler
6 years ago
Does exactly what a good auto parts should do.... Correct parts, reasonable prices and knowledgeable staff.
Drew Glatfelter
4 years ago
Helpful staff, top notch parts. but expect to pay for it, it will be more than going somewhere else. But their parts last.
Chris Trimmer
4 years ago
Gentleman was very helpful with parts I needed and also with another problem that didn't involve me buying anything
Newcumpas1
5 years ago
Nice place, good selection of tools and parts. Good staff.
charles ramsey
6 years ago
Good knowledgeable staff. Parts are there since the warehouse is right behind it.
Jason Lockard
6 years ago
Very rude staff and even worse customer service i will never buy anything from napa again and i advise every else to do the same.
Matt Shearer
7 years ago
Helpful staff. Have what I need. Love their batteries.
Hector Rivera
2 years ago
Napa know best, for your auto parts.
William Agans
5 years ago
Staff was EXTREMELY helpful! I will be going there again!
Bob Carlson
a year ago
Great auto parts store
Dave Stoner
2 years ago
They have the best parts
Ginny Wallace
4 years ago
Ordered online this morning and picked up parts this afternoon.
gary sunderland
2 years ago
Great service! A+
Brian Plank
2 years ago
Have a very good selection
Ronald Sulzer
5 years ago
Always helpful and very professional