Wentz Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Audra Doll
4 months ago
Very grateful and thankful for you guys! You did amazing work on my Chrysler 300! It s like brand new! I worked hard for the car 5 years ago and was devastated when it was hit by a dump truck recently. People love to complain, but you guys are the best in the area! Highly recommend! Thank you!

  kath
3 days ago
They were friendly, did great work and even cleaned the inside. They did tell us it would be two months to bring it in and we understood that and it was worth the wait. They answered all our questions over the phone as we had a few!! Very good place and would recommend.

  Steven Foster
5 months ago
Unfortunately all of my cars have been magnets for deer. I've always gone to Wentz and I've always gotten great service. The people here are friendly. The technicians certainly know how to paint. My car always comes back looking better than new. I would recommend this place to anyone

  Richard B Fluke II
4 months ago
Wentz did an excellent job on my truck. The paint is job is great. I m very satisfied with the the work done by Wentz Auto Body.

  Jason Stewart
5 months ago
A month ago I took my estimate for hitting a deer to Wentz Auto Body. I have had work done there before and they did a great job. After two weeks I gave a call to see if they had a date estimate for when the parts would come in. They seemed confused but took my number and said they would call back when they arrived. Today marked the month so I called again to just check on things. They never ordered the parts, couldn t give me any answers and then when questioned this guy named Travis told me if I never made a mistake at my job to find somewhere else to fix my Jeep. To be honest, if they would have just owned up to their mistake and tried to work with me by getting it done asap I wouldn t t be mad. However this guys unprofessionalism was over the top. Plus to fail at ordering the parts after the first phone call is pretty bad.

  theresa chapman
2 years ago
Amazing work on my husband's car after a fox ran into the road. The ladies up front were great and helpful. Will def use them again if we need!

  Andrew A. Gerber
5 months ago
The staff at Wentz did an awesome job on our Toyota RAV4. Everyone was exceptionally pleasant to work with. I absolutely recommend them!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Wayne Brunner
4 months ago
Very disappointed.. UPDATED 11/30/23The primary body shop behind this entire mess to begin with, was Glenn Wagner's on Rt 309. Had they done the job right the first time, or even looked at it afterwards and fixed the problem, as I had asked, there would not have been a need to go elsewhere. Wagner's royally screwed up this repair.Less than $200 was spent at Wentz to correct a problem with the drivers door panel after a deer collison. They did resolve the main reason the car was taken to them, which was to fix the door panel noise and install new parts, damaged by the FIRST BODY Shop (Wagner's).Chris Wentz has decided to not return my call and texts regarding the aledged slice in my Lexus RX350 door panel, which I saw after they worked on the car. Had it been there prior (which is possible), AAA would have paid for any additional fees . No questions asked. If it was there prior to them taking the panel off, one might think to make note of that?The big question is, who sliced the door panel? The panel has been removed at least 4 x's before Wentz got the car.I have before and after pics. Very hard to dispute the evidence.Mr. Wentz never looked at the pics, didn't see the car, and without either, emphatically stated, "they didn't do it." Just bring it in, he said.Well, had I not already driven to this shop four times already (they never mailed the original estimate for the collision repair), and hired them to do the job right the first time, I would have taken it back, a fifth time. I've been trying to get this car fixed properly, for over 14 months!!This car cost me $40k+ , and I am not at all satisfied to have my insurance company pay $6k for a repair and still leave me with a damaged door panel. All this damage, after the fact, was the fault of the first body shop.I don't think asking Chris Wentz to discuss the issue or provide the additional estimate I requested to fix the panel, was asking too much. Now I'm stuck either paying out of pocket, or living with a sliced door panel, which is indeed the case. Unbelievable!Interestingly, Wentz's shop didn't even try to resolve the complaint but he found it worth their time to reply to this review.If you think I am they only customer with similar complaint, check out their other reviews.Unfortunate for all involved. Aside from the sliced panel, I'm upgrading the repair service to 4 stars. One star deduction for not having mailed the estimate, and not taking the time to discuss this panel slice issue.All Rights Explicitly ReservedWayne BrunnerLehighton PA 18235

  Jeff Covelens
2 months ago
Great work.my car looked bran new.staff very friendly.

  Nadya Rodriguez
a year ago
My car was sideswiped. Wentz did a amazing Paint job. The car drives amazing.. They also did alot of detail work that i just wasn't expecting. The people were so Very nice. The owners were soooo sweet and perfessional. I definitely recommend them to everyone.Services: Transmission, Tires, Painting, Auto engine diagnostic, Body & Trim, Brakes, Battery, Oil changeServices: Transmission, Tires, Painting, Auto engine diagnostic, Body & Trim, Brakes, Battery, Oil change

  m mitchell
a year ago
Hi everyone! I went to Wentz auto body a few weeks ago for a quote. The woman at the desk took all of my information including my vehicle registration and drivers license. The nice gentleman came out and looked at the front of my car. A day later I received my quote from Wentz via email. I then received my quote from my insurance company. When I called Wentz office to see when I could bring my car in, I was told they were booked until February. I told the woman that I have a quote from the insurance company and she said we have to see it. I said to the woman why I was not told this when I got the quote! She asked my name. I told her you have all of my information when I came in for the quote. She asked for my phone number and I m thinking I ll get a call back the next day or so about coming in. I sent her my insurance company repair quote via email still no response. Two weeks have passed and no return call or email what so ever. I even drove to this facility that took me almost and hour to get to. I will be taking my corvette elsewhere where the customer service is much better.

  Joanne Zavitsky
2 years ago
I chose Wentz because it was part of my car insurance recommendation for repair after I hit a deer. Excellent body work. My car looks like new. It was cleaned outside and inside. Service was very timely, with the work completed in less than a week. All employees very cordial and helpful, from Tom who did the estimate to the women at the front desk. I would recommend Wentz to anyone needing body work.

  Melanie Mohr
2 years ago
Wentz went over and beyond my expectations. Not only did they fix my car, which looks great by the way, the surprise of their detailing was the best! I never expected that. I was pleasantly surprised with my car sitting in their lot looking so sweeet. No bug splats, streaks or dust anywhere. Even the fingerprints are gone from the touch radio. Wentz, you did a great job. I am super impressed and will definately recommend you. Thanks for a job well done!

  Joseph Solt
3 years ago
Where do I start.... I have been taking our family vehicles to Wentz for all our auto body for past 15 years, and they are the best in the area by far. True genuine, honest, hardworking people who are informative and professional in every step of the claim process. Recently hit a deer with my 2015 Nissan Rogue and they did a phenomenal job as expected. Their workmanship is top of the line and not to be compared. If your looking for professional, grade A++ work I highly recommend them for all of your auto body needs! I cant stress enough what a pleasure it is to work with them. They rank best of the best in our area! Work with wentz and you are guaranteed to not be disappointed!

  Kevin Maehrer
4 years ago
Excellent service. Beautiful job. We were rear ended and we chose Wentz Auto Body for the body work. Our car looked better coming out of the shop than the day we bought it. They even detailed it for us. All in all, a great experience. I would HIGHLY recommend Wentz Auto Body to anyone.

  Angela Hernandez
a year ago
Excellent !! My car is repaired to my satisfaction. It's perfect !! The paint and auto body work is excellent. Looks like it's brand new again .it's a 2020 Kia Forte and I only have 11000 on it so it's important to me cause I just got the car I year ago in July. So iam glad I took it to wentz's cause they do amazing work .thank you so much ! Angela Hernandez

  Melinda Scheirer
5 years ago
Wentz s Automotive did a immaculate job on my brand new car, which sustained ice damage on the turnpike! . They made my car look brand new again. . I would highly recommend them to anybody looking for pristine service. They handled everything with the insurance company no worries to the customer. Chris and his team are the absolute best!

  megan andersen
a year ago
Absolutely the only place to take your car ! Excellent body work and they return it detailed and beautiful inside and out !Friendly expert service !Thank you so much for getting my car in time for us to drive to Moms in NC for Thanksgiving Megan AndersenServices: Steering & suspension repair, Body & Trim

  Brandon Hyman
3 years ago
Supposed to be a premier spot for Liberty Mutual customers with fast turn around times and quick repairs. My repair took 36 days and it looks like it was painted outside. I took a chance to try out a local business and I got smacked in the face. Plus they told me I have only 1 week with my rental and I'll have to bring my rental back and use their car which is not true, I have 30 days or however long the repair takes with a premier shop. I feel they were trying to line their pockets with the insurance money. I won't go back there again for repairs I'll take my business to a different shop.

  Nancy Zeigler
4 years ago
I've used Wentz twice for body work over the past few years -- both jobs were impeccable. When I picked up my car after the most recent work (last week), I was thrilled to see the flawless job they did and amazed that someone had taken the time to clean out, dust and vacuum my entire car, including the hatch -- without asking, free of charge. That's what I call customer service. Kind, friendly employees and jars of Swedish Fish and peanut butter M&Ms make this place top notch.

  Shane Leighton
3 years ago
Recently had my truck repaired through Wentz. They were very professional and they were great to work with through the whole process. They also did great work on the repair job. I highly recommend Wentz for any of your car needs.

  Patrick M
3 years ago
Went in for an estimate one day and was told the guys were at lunch that I'd have to wait. Even though their website says come in anytime during normal business hours. Went in the next day and the guy looking at the car didnt even want to give me an estimate. He said " oh that's a 3k job easy" and that was it. Didn't want to write anything up for me. Like it was a bother. Was disappointed because many years ago they fixed another vehicle for me and they did great work. Just not happy how it was handled this time

  Tammy Frable
2 years ago
I have used this local business several times now and I highly recommend them. They do a great job. They are courteous and professional. They also deal more with the Insurance company and I love that. Their end result on body work is excellent.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Stefanie Young
8 months ago
This place is great everyone is nice very professional and did an amazing job on my son's carService: Body & TrimService: Body & Trim

  Melissa MaZgajewski
a year ago
I absolutely love this company.....as i am a little difficult.....in a dash shaking somethings wrong kinda way .....hahaha and my glasses are to big .....haha but no matter what my complain was they took care of me and searched down the problem and fixed everything not charging me a thing ......thank you for what you do and Roxanne is so sweet and cute at the front desk ......and Alex was a super nice guy at the front desk opening my car for me several times for my stuff out my car for my jobs .....thank you for your continued patience and understanding......thank you for the great work and good service provided......I will definitely be returning for any services I need with my car

  Mirzo Bakhodir
7 months ago
looks like good place, let me talk and see if they really good for deal ..:))

  Pam D
4 years ago
Live Hickory Run, husband hit dear going down mountain. Lived here for a year everyone recomended Wentz. Front end damage to my subaru. Excellent job on my car!! Got rental through them also. Most hassell free expierence ever had. Staff very friendly. Will recommend to everyone!!! Thankyou car looks perfect!

  George Pennington
2 years ago
Very easy to get to. A modern place with very friendly staff. The only problem is 'waiting time '. They promise your car a certain time but you get it much later. I was supposed to get my car on May 18th but now it's promised on the 28th so I'm still waiting. Not good for business.

  Barry Ruth
10 months ago
Very happy with the work they did on my truckTHANKS Wentz Auto Body

  Jenni Peiffer
8 years ago
Not great with communicating to you what is going on with your vehicle. I dropped my van off for a repair and the next day I called and no one thought to call me and tell me how long it was going to be in the shop. Then when I asked I got a lot of , "We're not sure".