Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Paul Ape
a month ago
Awful place. We parked at the auto-shop for second we still inside the car. In second two idiots came out and put Wheel Lock in the front of the vehicle even they saw us sitting inside . We got charged $200 dollars cash no credit or debit cash only.Plus that on the receipt a said cash sale.I guess they re hungry for money .DON'T GO TO THIS PLACE. I RECOMMEND GOING SOMEWHERE else
Hala Bhatti
2 months ago
Awful place. I parked at the autoshop by mistake. I got charged $200 cash for a fine which is ridiculous..So rude, stupid and dumb. The worst place to go. This place is ripping everyone off.Very rude employees, not good, stupid.DON'T GO TO THIS PLACE. I RECOMMEND GOING SOMEWHERE else
Kayleen Sanchez
a month ago
First time going to this self service car wash after buying my car and it was the worst mistake I ever made! A brand new vehicle!! After washing my vehicle I then proceeded to dry off my car with the dryer machine. The clamp holding the dryer tube up on to the pole above my car was not tightened and put in properly! The tube slipped off the pole and smashed into my windshield and the hood of my car leaving a crack and scratches. I reached out to the owner to make him aware of the situation and tried to get his insurance to cover the damages to my car due to improper maintenance and equipment he was extremely rude and unprofessional. I made a police report and that was POINTLESS! I do not recommended going here the equipment is old and broken and can cause damage to your vehicle. This place needs some serious repairs!!!
ariel emil
a year ago
Unethical business practice!! This guy is ready to take your car!! Did not see his signs literally acknowledge that the car was parked for 2 minutes, and they towed it!! He told me that if I did not pay 400.00 cash , he would charge 1k for the towing!!! Did not take anything into consideration!! He said he watched as the driver exited the vehicle and towed it! Took aver 35 minutes to bring the car back from his "impound" lot. Would not do or consider business with the money hungry poeple.
Tim
4 months ago
What wonderful inspiration from your business not letting people roll over you. I wish a local band would do a cover song of Aerosmith s Dream On but calling it Tow On.
layan sleiman
3 weeks ago
If I can give zero star I would definitely do it. Unprofessional and very bad service. Don't even try to go there
Alex Thomas
3 years ago
Leaving for a trip and had a brake issue. They were able to squeeze in immediately and up and running in time for my trip. Very reasonable price. Quick and friendly service.
Tom M
6 months ago
Great local repair shop. Friendly staff and professional repair techs. Reasonable prices too!
larisa levkovskaya
a year ago
Very rude staff, my mom asked to speak with Manager, Manager's wife answered that manager will not speak with her, but has to speak with the wife. They charged $400 my mom, who left her car just for 5 min, they also wished her Merry Christmas, my mom is 70 years old. Also , when I published my review here they published personal information about me and called my mom dumb.
Gail Jenks
a year ago
Great place to take your car, going here for a looooong time. They don't nickel and dime you, rates reasonable and owner and wife are pleasant. We highly recommend them.
Diahann Beattie
2 years ago
My exhaust broke 30 minutes away from home on a Sunday. Someone referred Manor Auto. Didn't want to take it to my local mechanic due to honesty! Called Manor Auto that Monday (3 days before Thanksgiving) and she said to bring my vehicle in. My vehicle was fixed by 4:30pm the same day. I'm not a mechanic but my it needed a lot. They are a honest family owned business. Reasonable/fair prices and friendly.Service: Exhaust
kmwn skrst (kamewoni)
a year ago
Great service. Fair price. Communication was always available and information clearly shared. Has been two weeks since my experience and have zero complaints. Will certainly use again in future.
Elaine Dennard
2 years ago
This is the Best auto repair service place I've ever gone to. Been going here for 2 yrs now. Just want to tell you about my most recent auto emergency...heading to work brake fluid lights come on my auto book says brakes need serviced..in a total panic because I work all week call Manor they said bring your car in am we'll check it out. I dropped the car off that night way home from work at around 9 am I got a call..."your cars done" leek in brake fluid..fixed and filled...how much I asked..."free repair was under warranty"....Wow was so happy with how fast they serviced my car and who can complain about a $0 bill...Love this Garage and the people that work their and own it are the best!Service: Brakes
AJ B
7 years ago
This is our first time here and now our go to place. The excellent communication you get and the quick replies are what you wish every place offered. We e-mailed them to bring our car in for inspection, the next morning we got a call from Susie who was very friendly and set a time that worked for us. When we picked the car up they even cleaned it, it felt almost like we picked a car up from a lot (that brand new feeling) I plan to recommend this shop to friends and co-workers! What a great personal experience.
Mel Gonzalez
4 years ago
Excellent customer service! This was my first time bringing a vehicle to Manor Auto and I m so happy I did. Professional and super friendly staff. I had to get my car inspected they were efficient and reasonably priced. I ll definitely be back next year.
Mary Thomas
2 years ago
I took my car to Manor Auto for something simple. My windows, locks and my passenger side mirror werent working. Just the driver side mirror worked!! When I got my car back the Only side mirror that Was working wasn't working anymore but all my other windows and locks were fixed. So I called & they said bring it in. I brought it in 10 days later because of my busy schedule. By then the windows & locks on the right side of my car Stopped working already. The lady at the front desk was very rude! Never apologized for the inconvenience and giving so many excuses for it. Why would something that was never broken start not working & what they did fix didnt last 2 weeks! Don't waste your time or money here!!!Service: General repairs & maintenance
peter gill
4 years ago
I've been a customer of Manor Auto for at least 25 years - once I found them I never went anywhere else. Friendly, honest, careful to explain exactly what needs to be done and upfront about the cost. Very accommodating; more than once they've helped me out on very short notice. Chris and Suzie have been in business for so long for a good reason--they take care of their customers.
Jean Manley
2 years ago
Wonderful, kind, and honest people to deal with. I have taken several vehicles to them and they are always quick to repair at decent prices. They never try to overcharge for anything. I am so glad I found them!-Jean ManleyServices: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic
George Myers
a year ago
I have had some positive experiences here in the past, but most recently it was a bummer. I am new to Pennsylvania so I'm not familiar with the State vehicle inspection criteria. I took my 2010 VW Jetta Sportwagen in for its inspection with a cracked taillight lens. The mechanic could have told me it wouldn't pass when he saw it in the driveway, but no he brought it in and did the full inspection routine, charged me $40 and told me I needed a new taillight to pass.Then he gave me a quote of $480 to replace the taillight. I just returned from Lancaster Autohaus with a new taillight installed for a total cost of $262.60. Guess I'll be working with the dealer from now on!!
Sarai Ruiz
7 years ago
My husband and I have been a customer for 17+ years and we won't go anywhere else. Great prices. Chris and Sue are the best taking care of our vehicles either the same date we call or they make it at our convenience. When we go on vacation Chris also makes sure that my vehicle is good for the trip. Thank you guys for taking good care of us, love the dog too!!
Katherine Shambaugh
5 years ago
I was referred to this automotive shop via Nextdoor... I still was a little nervous, always a risk with any business today, and my car is my "baby"...well they scheduled me for a Monday, but called me later that same day, saying they had time in the afternoon! I needed some work, inspection and oil change, and when I got the bill (I waited at the shop while they were completing the work- an easy wait...cute pup to keep me company and Susie at the desk was super sweet!), I couldn't believe my eyes at the fair price! I am definitely going back and highly recommend this honest, efficient, knowledgable business to anyone in need of a mechanic.
Doug Klinger
6 years ago
What a great experience! Chris, Susie and the staff went out of their way to take care of my car, answer all my questions and treat me like a customer should be treated!! Trustworthy and dependable. I would recommend to anybody who needs auto repairs they can trust! Thank you very much!!!!!
Anne Carpenter
5 years ago
Outstanding customer service!!! Very friendly!!! Very trust worthy!!!! I needed an inspection. Found major repairs that needed to be done. Listed everything in detail and explained exactly what was wrong. Gave me the number of another garage to repair something they couldn't. I had great service at that garage as well. When i picked up my truck they showed me the bad part. This is my garage now. They will get 100% of my business.
Charles Lauver
2 years ago
He told me I had a big leak and it would take a few hours to find it and still could not Guarantee me he would be able to locate the leak he said they are hard to work on Because of it being a Chevy express Van he was trying to sell me a 1200.00 ac job.i said no thanks he charged me 25 for nothing I do not believe he even looked at it. That being said I charged it .y self and it holding g strong for days.... So at this point I have $50 in refrigerant and 25 to him ..saying nothing so you the way I got it taken care of at a good price . Why would be very careful taking your vehicle to him for ACI have a feeling hes just trying to do the big repairs.Service: A/C installation & repair
Dylan Rose
3 years ago
Even though I am relocating an hour outside of Lancaster, I will always think of Manor Auto first. I have been a steady customer for over fifteen years, and cannot speak highly enough about this family-owned, local, honest and talented establishment!!! Every single time I have called, Susie answers the phone like an old friend, and Chris delivers everything promised on time and sometimes even under-budget. A trusted and fair mechanic is hard to come by.Services: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Auto detailing, Wheel alignment, Brakes, Auto interior vacuuming, Battery, Oil change
Ann Weary
2 years ago
Susie and Chris and Murphy are wonderful to deal with. My husband and I have been going here for 10 years .Honest ,caring and reasonable. Hard to find in this day and age! Keep up the great work!!Services: Tires, General repairs & maintenance, BrakesServices: Tires, General repairs & maintenance, Brakes
bryan jenks
7 years ago
Great place to have your car repairs and scheduled maintenance done. Always done in a timely manner and they go the extra mile for you as well! They even wash/vacuum out your car when done. Fantastic and we will continue bringing our cars there to be serviced...we are extremely happy!
Tyler McCoy
5 years ago
Don't try and park your vehicle here ever they will tow you even if you're in the car. Was trying to get my interior before pulling into the full wash bays (there's only 3) and before I could blink my eyes there was a truck, with under my axel ready to pull me to God knows where for an $240 ride.Don't worry I won't get my cars washed here ever.
Matthew Ritter
8 years ago
I reside outside the area now but I'm back in Lancaster frequently on business. Whenever possible, I still take my car to Manor. Chris and his partners do good, thorough, honest work without pumping up the labor and without unneeded parts. They also take care of all rebate paperwork. The free exterior and interior car wash if your bill exceeds a certain amount is a very nice touch, cause that guy does great work, too.
Debra Cory
2 years ago
I've been using Manor auto for over 20 years. Impressed that they could repair my air-conditioning in my 1999 Ford to having a lift for my husband's heavy duty truck . July 2021. Great peopleServices: Carburetor cleaning, Tires, Auto engine diagnostic, Wheel alignment, Brakes, Oil changeServices: Carburetor cleaning, Tires, Auto engine diagnostic, Wheel alignment, Brakes, Oil change