Jones Buick GMC Service Center
4.2 (18)
1335 Manheim Pike, Lancaster, PA 17601
(877) 787-5563
gojonesgm.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brian Franz
a year ago
Great experience purchasing a truck from Jones GMC. Thanks, Dakota Parsons. Love the truck just what I wanted.
Ron - Finch Jewelers
6 years ago
As I have many times in the past, I had another great trade in experience with Will! He and the guys at Jones Acura are always looking to find me the best deals and keep me riding in the nicest vehicles! Great selection, and great customer service, the best prices in town!
John Rosa Jr
a year ago
Talked to Kevin about getting my 2011 Acura TL "Oil consumption" issue fixed which cost about 7k+ out of pocket, and all the 4th gen owners i talked to said the dealership did them a favor and did it for them for FREE so i reached out to get mine taken care of mind you it ONLY has 65k miles on it still and he refuses to do mine because the warranty on that issue ended in 2019 .. When i didn't even own the car at that time ! Horrible customer service!
Missy Krepps
6 years ago
Couldn't be happier with our experience at Jones Acura. Will and Matt made the car buying experience a pleasure. We expressed our needs for a particular vehicle and they not only met, but exceeded those needs. This is our second Acura, but I see being an Acura and Jones customer for life!
Marcus Horning
2 years ago
Jones exceeded my expectations on this purchase, the sales team worked together to make a quick and easy transaction. On top of that they didn t go over msrp (like some other places I checked) just because it s a vehicle in high demand. Thanks!
Glenn Knight
6 years ago
I lost a key fob, called Jones, told them what I needed, they ordered it and a week later I went to my appointment. I drove into the spotless and warm maintenance area, gave them my car, walked into the waiting area, made a bagel a cup of coffee and plugged my phone into their charging station. I answered a couple of emails and was told my car was ready. It cost me less than I expected. What's not to like?
Mike Harnish
6 years ago
Don't go to Jones. Went for an oil change and was told I needed a transmission flush. The thing is I had this done less then 10k miles ago. Acura said no way this could need changed that soon. When called Jones about this was just given excuses and defended there error. Will drive 30 miles to Piazza or Rahal Acura.
Ron F
6 years ago
Great experience as usual! I recommend buying your Acura here for sure. Jason Ness and the team were a pleasure to deal with. Our 4th Acura from Jones
Adrienne Curcio
a year ago
I needed repair work done on my Buick LaCrosse. I have always been satisfied with Jones Buick service.
Jose V
5 years ago
Service department here is phenomenal but with the sales team not a great experience had to purchase my new 2018 Honda Accord and 2018 Acura MDX miles away from home but again service department awesome
Charles Woods
6 years ago
Don't take my car to nobody else
Jasmin Deliz
3 years ago
They was awesome
Olga Sanchez
2 years ago
I like it a lotMe gusta mucho