Feussner Ford, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Richard Traver
3 weeks ago
(2015 f150 18k miles) I will start off by saying i only do reviews if they are certainly justifiable. And by the end of this experience I feel justified to express my story to others. I will not bash for fun through reviews only truth and honesty from me. Looked at a truck which fit my criteria (older low miles 1 owners the typical grandpa truck if you gather) looked at truck in the rain (1 of many things I typically don t do but due to the time sensitivity of the deal I did. I called made a deposit on Monday allowed them to handle financing etc everything was smooth until I showed up to take delivery. The truck was covered in scratches that were doodled with touch up paint (would have been better just buffed) truck pulled hard to right on test drive only made it 2 miles before coming back. Tom my salesman argued with me about it being a crown in the road pulling the truck told him to keep it and throw it in the alignment rack and check. Go figure the trucks toe was out and they corrected the alignment. I come back to drive the truck again and make my final decision this morning and was greeted with argumentative conversation from Jeff on why I didn t respond the prior evening if I wanted my deposit back. Just figured I d show up the next morning ready to make a deal or walk. He was visibly annoyed and kept yelling I could have had this truck sold but your deposit screwed that up I understand the end of the months sales push but no excuse to speak to me like that. (Rude and disrespectful) Truck drove perfect and detail buffed most of the poor touch up paint damage. (9 year old truck it s going to have scratches I get it) was about to walk in to sign on it but wanted to check out the tailgate step. Stepped up and the roof was pounded with hail damage. Coming from a body tech background you are looking for 3-5k to have the roof PDR d. They were already $900 over top value on the truck from the beginning after that it just sealed the deal to get my deposit back and leave take the couple point hit on my excellent top tier credit score and save myself the hassle. Only reason for 2 stars instead of 1 is they did give my deposit back Truck will be right for someone who doesn t care as much as I do about the price/quality/reliability index. But if I m paying top value for a vehicle I want a top quality vehicle as in condition. Simple. I had higher hopes for a small family dealership but unfortunately like others damage was still undisclosed and attempted to be hidden. The hail damage being the worst.* hard to see damage due to quality of photo but easily 40-50 dents in roof.

  jamin heiser
2 months ago
I don t usually leave reviews but if you are in need of car service I d be hard pressed not to recommend this dealer. Not only did they quote a competitive price but installed my steering rack without hassle for less than anyone else offered to do. I should add to this the staff is respectful and truly focused on serving their customers.

  Lew
a month ago
Brought my 78 tbird there they did a amazing job working on my old lady thx Dave Fred and John

  Sean Reading
a year ago
Ronnie and the Feussner Ford Team are the best! Highly recommended! Very honest and great people - a pleasure to work with.

  David Peters
5 months ago
tom yale is a good person and salesman. the service dept is very good too

  James Eckrote
3 days ago
Great service, great staff

  Steven Pantridge
a year ago
As an RVer we all fear that dreaded breakdown and being stranded far away from home, well thanks to the service manager and the diesel technician at Feussner they managed to get my F450 in and problem solved . No being from within state or even county they treated me like a regular local client thank you Feussner Ford !

  Stephen Tichy (Estevius)
4 years ago
I have been going to Feussner's for new and used Fords since 2008. I have bought a total of seven vehicles for myself and my family. I enjoy working with the sales staff, they have been great since day one. The service department has been great as well. I enjoy the small dealership vibe and will continue to do business with them.

  113minnie
11 months ago
Bought a great low mileage Ford Explorer at a fair price. Highly recommend!

  Hassan Ali
2 years ago
Man! Despite Tough Times! Feussner Ford came through for me when no one else would. Travelled 350 miles for Incredibly fantastic service. And Jeff is a superstar

  John ODonnell
a year ago
Tom was the best salesman I ever dealt with in all the years I have purchased vehicles

  Maria
3 years ago
Friendly, honest, knowledgeable, no high pressure salespeople. Also the service department is excellent and always willing to help with whatever your vehicle needs are. I highly recommend this place!

  Michael H. Lauro II
3 years ago
An amazing place with truly amazing people! I wouldn't buy or have my car serviced anywhere else! Always a great experience

  Elizabeth Lauro
3 years ago
Great place to take your vehicle, they were courteous, fast and reasonably priced. I will be glad to go back there.

  Tiffany Slusser
5 years ago
I love this car dealership they help me with everything I need and they've been good friends with my father for a very long time I need it touch up paint for my car that I purchased there they got it in less than 24 hours

  PT Doc
4 years ago
Top notch dealership! One of the few small dealerships left. The car companies only want big corporate looking stores, where there's no personal touch.

  Carrie Youngcourt
7 years ago
I bought a 15 from them back in December and they were very good to me even offred for me to take my car home a week early., they also found a truck for my husband

  Joe Halechko
7 months ago
Great place and all very friendly

  Christy Laubach
5 years ago
I had an emergency with my car. I took it there without an appointment. They were very accommodating and had my problem diagnosed in 1 hour.

  Susan Loftus
4 years ago
Love going back to them for all my car repairs.Ron is one special guy.

  k.t. kat
5 years ago
Always great service. Lynn is very knowledgeable and the cost is fair.

  Lisa Yanoshik
5 years ago
Great place to buy a vehicle. Great customer service. Only place I buy my vehicles.

  Chas Lapinski
6 years ago
Fantastic sales people.

  Jeff Mumie
4 years ago
Great dealership with good people 74 years of service in Freeland pa

  JeffreyD Richar
3 years ago
Nice people and all. Just not sure why it takes over a week for an inspection

  Jack Witchin
5 years ago
The Ford family I am proud to be a part of. They always do the best for me! THANKS!

  susan lower
6 years ago
They always take good care of my vehicles

  Michael Baran
5 years ago
They always are helpful and understanding when we need Ford parts.

  kathy flynn
2 years ago
Smaller then I thought ,but it was a nice ride

  Janine Stepansky
2 years ago
Very friendly and knowledgable employees.