Hondru Chrysler Dodge Jeep RAM of Elizabethtown Parts & Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jandy Liebl
2 weeks ago
We were in the market for a new 2024 Gladiator. Hondru Jeep Dealership was the only dealership that had what we were looking for on the lot. Normally, I hate it when dealerships hound you, but Kolin Sheidy reached out to us just to touch base and answer any questions we may have had (and we took advantage of that). He was very professional, courteous, friendly, and answered our questions promptly. His demeaner and attitude were refreshing compared to what you'd normally expect. We scheduled a test drive, & really enjoyed the experience. We were happy to find Kolin whom made us feel comfortable during the entire buying process. Thank You Kolin! Take care of yourself!

  Jeff Young
a month ago
Great experience at the dealership with Kolin. Took the time to answer my questions, was able to let me test drive right away, and went out of his way to make this a smooth transaction. Kolin puts his customer first and that doesn't always happen in this business, but it should.

  S Bradley
2 months ago
To say we had an awful experience with this dealer is an understatement. The woman who works at the CHRYSTLER desk is honestly incorrigible. We came in for a transmission error message only the dealer could fix, they were able to use our outside warranty for the fix and it was still over $200. Well we didn t even have the car back 1 week before the issue happened AGAIN. Back to the dealer, this time the part took from Thanksgiving to end of January to come in. We find out days before the repair that they refuse to work with our warranty and it will be out of pocket.So they fixed the wrong thing the first time, we ended up paying nearly $700, and 8 weeks of waiting.Summery to this, TAKE YOUR BUSINESS ELSEWHERE. I certainly learned my lesson!