KW Jackson Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joseph Fisher (JoeySax)
2 weeks ago
Kyle is professional and courteous. His quick and honest communication made it easy to schedule and service our cars. I highly recommend KW Jackson.

  Carol Fenley
10 months ago
Love Kyle! I have been bringing my car to Kyle for about 3 years. Always very pleased with service. He is honest and professional. Very trustworthy and a fair price for work done.Services: Auto emissions testing, Wiper blade installation, Auto maintenance, Auto brake replacement, Oil changeServices: Auto emissions testing, Wiper blade installation, Auto maintenance, Auto brake replacement, Oil change

  Joey Taraborrelli
2 years ago
It was super easy to make an appointment! Although I did call over a week before my desired appointment date; so that probably helped. Kyle is very nice and professional, making sure they had notes on all the services I requested. When I got a call from Kyle with questions and notes about my car, they did a great job explaining the services they recommended and the associated costs. Everything was completed in a timely manner. Will definitely be returning for future services.Services: Air & cabin filter replacement, General repairs & maintenance, Wheel alignment, Brakes, Oil change

  Hannah Shultz
4 months ago
Great service, was able to schedule an appointment easily and promptly. The did great, quick work and I would recommend

  James W
a year ago
My friend took her car there for inspection. The check engine light was on. I replaced the evac canister 6 months earlier, and they told her that it was bad. I asked for the part back, and they told me they put it in the back of the car. But they didn't do it. They also told her there were other issues that needed to be fixed. The total of the bill was over $1200. And they never fixed the check engine light. They told her to take it to Subaru dealer to fix it. I don't recommend that you trust the work they do. Well over rated

  kjmbear67
a month ago
Professional, courteous, transparent, quality work wouldn t hesitate to go back.

  Keith Jackson
2 months ago
Kyle is the best, most thorough, and honest auto mechanic.

  Ryan Busch
a year ago
My whole family has taken our cars to Kyle for years. Does great work and is as honest as they come. Highly recommend.Services: Steering & suspension repair, Vehicle Inspection, Brakes, Oil changeServices: Steering & suspension repair, Vehicle Inspection, Brakes, Oil change

  Amy Shore
7 years ago
Give Kyle a try, you will not be disappointed. Kyle is the most honest mechanic I have EVER dealt with! I went in for an inspection and brake job. They did a very thorough inspection and they were very informative. They gave me the honest numbers of what the tread on my tires, brake pad life, and much more. It is hard to find a great mechanic nowadays, I no longer have to seek another. I will drive the extra distance just to have the piece of mind that everything will be done honestly. KW Jackson Automotive has gained a customer for life!

  Dean Chia
4 years ago
Update 2019-08-28: I took my old rusted Jeep to him to get a much needed oil change and replace wipers. He took good care of her (the Jeep). Charged almost nothing for labor, and charged me bulk pricing for the synthetic oil, so it was way cheaper than I anticipated. Ordered wipers right away and even wiped my car window as if it were his own. I'm scheduled for next week for him to change wheels, alignment, etc. Seriously, I would've taken care of my Jeep sooner if I had a guy I could trust, who refuses to charge higher than a fair price and who inspects everything closely and only recommends that you change something if you need to. My parents will be visiting him soon with their cars, Lord willing! They were excited about the price and value and care given here!Original 2019-08-09: Recommended this guy from our church pastor. This guy is honest and refuses to steal your money. This is the kind of mechanic I feel comfortable asking questions and advice. I sent my car for brakes and tires, and he told me that there is still so much life in both my brakes and in my tires and that he would hold off until a few months later.Fast service, always answers the phone quickly, and, Lord willing, he will be the only mechanic I need to take my car to. I can see why people say he treats each car likes his own. If only such honesty were more prevalent in the industry. I feel bad that my car doesn't need any work. :)

  Bill McKeown
11 months ago
Kyle always does a great job for us. I would recommend him to anyone needing auto maintenance or repairs at a fair price.Service: Auto maintenanceService: Auto maintenance

  Kaisha Coleman
4 years ago
The best mechanic I've had thus far. Kyle is honest, efficient & takes the time to explain what repairs my vehicle needs. My sisters and I all take our vehicles to Kyle for service & inspections and could not be happier. Make an appt with KW Jackson Automotive...you won't regret it!

  Jason Stein
7 years ago
This is hands down the best auto shop I have ever taken my car to get work done. You will not find a more trustworthy and nice mechanic anywhere. In fact, I even used to live in Florida and would hold out on getting work done until I visited my family in Springfield in order to get work done at his shop. He has kept my car running now for almost 210k miles and every time I get it back from him it just runs better. You should just give up on trying to take your car to the dealer. Save yourself some money and headaches scheduling appointments. He doesn't do unnecessary stuff like many places do know with recommended replacements and all that. He will tell you exactly what is going on and fix it, no more no less. I can't recommend Kyle enough. Many of my friends and family have started taking their car to him, he is the best you will find in this area hands down.

  Keturah Garvin
4 years ago
Best Auto Repair Shop! Kyle is great. Not only do I get my car repaired here, but I also ask for advice on models of cars for next purchase. Kyle runs a honest and upfront business and is extremely kind!

  Jay Senatore
4 years ago
I contacted Kyle on Monday to hopefully schedule an appointment for my 1998 Buick on Wednesday, my only day off. I explained my brakes were squealing badly, basically metal to metal. He mentioned that his schedule was busy for Wednesday, but said due to the nature of my problem he would fit me in. My vehicle was also due for Inspection, which he also agreed to perform. Kyle called me midday on Wednesday to review my vehicle s brake requirements, additionally found a failing tie rod that needed to be replaced, quoted me very fair prices for the repairs to pass the Inspection, and drive safely. Kyle also informed me that I would need new tires, front and rear struts in the near future. I can t THANK Kyle enough for taking care of me with such short notice. I STRONGLY RECOMMEND this business for its high standards of TRUE Customer Service & Workmanship .

  Lisa Oster
10 months ago
We ve been going to Jackson Automotive for years now and always get prompt and reliable service. Never feel like they do more than what s needed and never over charge.

  Max Kiejzik
7 years ago
The moment I met Kyle, I liked him immediately.He is friendly and easy to get along with.I've been around and worked on cars my whole life. But that ended when I lost my business about 10 years ago. So I know when a mechanic is trying to pull one over on me.... and they have!I've been using Kyle for over 5 years now and never has he tried to sell me any work or product I didn't need. He will go above and beyond to make sure you and your car are happy and safe.Give him a chance.... you won't be sorry!!!

  Steve Speckman
3 years ago
I've been using KW Jackson for servicing my 4 cars for about a year now. Kyle has always been able to diagnose and repair any problem I've had. His prices are fair and I won't be going anywhere else for automotive service and repair. I highly recommend KW Jackson!

  Jeremy Johnson
7 years ago
Kyle and his guys do a great job! They are honest, professional, and excellent to communicate with. The combination of automotive knowledge and personal integrity can't be beat.

  Ed Ryder
3 years ago
If you re looking for an honest shop that will do the job right at a fair price, you ll be in good hands here. Kyle Jackson is a good guy. And he is enjoyable to do business with.

  kathe schad
8 months ago
Waited for car for auto inspection today, quick appointment, Excellent service and work as usual

  Bob Unger
6 months ago
Kyle does excellent work at a fair price!

  Lynda Ferguson
3 years ago
I HAD MY CAR IN FOR STATE INSPECTION, OIL CHANGE AND BALANCE TIRES. EVERYTHING WAS COMPLETED ON TIME AND TO MY SATISFACTION. DRIVING HOME I COULD FEEL THE DIFFERENCE IN THE PERFORMANCE OF MY CAR. I WILL CONTINUE BRINGING MY CAR TO KW JACKSON AUTOMOTIVE. 5 STAR!Service: General repairs & maintenanceService: General repairs & maintenance

  Daniel Rowan
4 years ago
Great service, great shop, Kyle is a fantastic mechanic. 5/5 stars, would recommend to anyone.

  David Muschamp
4 years ago
The guys here seem very nice, they inspected my wife's Cadillac, didn't try to beat me over the head, I would recommend a friend.

  Mark Wesner
2 years ago
Took my Tesla in for a state inspection. Great service and very professional. Would highly recommended.

  Andrew Sharp
7 years ago
Great experience with my car. Quick turnaround and fair prices. Trustworthy and will use again in the future.

  Louis Bremer
7 years ago
Honest, trustworthy, and exceptional workmanship. If you want it done right bring your car here.

  Myriam Lawson
6 months ago
Fantastic service I highly recommended them

  Dawn Ford
3 years ago
Kyle and his staff are the best! Always professional, fair and accommodating.