Fix Auto The Dalles
4.9 (290)
3425 Crates Way, The Dalles, OR 97058
(541) 506-1600
fixautousa.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Danette U
4 weeks ago
Happy customer here! Fix Auto completely exceeded my expectations in repairing a dent. From friendly and welcoming customer service at intake to excellent quality repair, I was impressed. They were thorough, patient, anticipated and answered all my questions. The shuttle service was so convenient and helpful, and they even detailed the inside of my car. Turnaround was as promised. I had peace of mind and didn t have to wonder how it was going with the text message updates through the week. Overall, my car sparkles and looks like new! I am very satisfied and highly recommend Fix Auto in The Dalles.
Bill Moffat
a month ago
Car was returned to pre-loss condition. I also learn that they scrub the interior out. That was an added bonus. I don't have any complaints. They kept in touch with me at every step of the way and they worked with my insurance company as well as the rental car. Great job guys! Keep up the good work.
Sandi Hunt
10 months ago
Fix it auto is the best in the Dalles , hands down !! They have fixed both of my Subaru foresters . They really do an incredible job!! The customer service from the office girls is fantastic, very kind caring and keep you updated constantly!!! Highly recommend them !!!Services: Steering & suspension repair, Painting, Body & TrimServices: Steering & suspension repair, Painting, Body & Trim
Christina Sexton
2 weeks ago
Fix Auto The Dalles does a wonderful job the whole way around. My car came back to me looking brand new when they were done with it and their entire staff were super nice and helpful. I would definitely recommend them to anyone looking for an auto body repair shop!
Jacob Wolf
3 months ago
Having an accident is never a pleasant experience, but Ashly, Jesse and the rest of the team at Fix Auto really helped keep it as stress free as possible. Even though some things didn t go as planned, they were always eager to get on the phone to keep me updated and to help out all the way through to the very end. I m thankful that they took the time to get me back on the road with confidence and a true dedication to customer satisfaction.Thank you!
Michael Lee
4 months ago
We were referred to Fix Auto by another business in town that we trust and we are very happy with the results! In addition to the fine work at a fair price, they communicated updates on the status of the repairs by text which was very helpful! Our thanks to have such a great resource for auto collision repair in The Dalles!
skip whitley
3 months ago
Not the first time having them take care of myself and my car. I highly recommend them!! They take their time and do the job right. Great updates throughout the process. Thanks so much!!
Jonathan Caraveo
3 months ago
Fix Auto was very helpful in getting my car repaired quickly after I was struck by another vehicle. The process was very easy and the staff were very friendly. I recommend fix auto if you need your vehicle repaired
James Andrews
4 months ago
Fabulous service. Worked directly with State Farm and coordinated everything. Helped me get a rental car. Kept me updated every step of the way, and my car looks honestly better than it did before my accident.
Melissa Wallace
2 months ago
The people at Fix It Auto were very friendly and did an amazing job on my Chevy Traverse when it got hit. They kept me updated on how the repairs were going. I will be going back to them again if I ever need repairs done in the future.
Jeff Renard
4 months ago
As is typical, you never plan to have an accident. It is wonderful when you have a facility that makes you a priority and gets everything done as expected! The crew at Fix auto The Dalles do a fantastic job.
Chelsey Spowehn
4 months ago
Fix Auto was great to work with. Extremely friendly, fast and very communicative! Would 100% recommend this body shop.
Jimmy Spowehn
3 months ago
Service was fantastic from start to finish. Lexi in the front office was very friendly and the text updates were extremely helpful.
Columbia River Sign Columbia River Electric
2 months ago
Superior quality work. Great customer service and communication. Performed job faster than expected Highly recommend
Sarah Coursolle
7 months ago
Great experience working with FixAuto! They were quick and updated us often on the status of our truck. I would highly recommend them and will be back if we ever need work done again!
Branden Buel
6 months ago
They are great to work with, very professional in how they do business and communication was excellent on progress with fixing my vehicle, I highly recommend themServices: Painting, Body & TrimServices: Painting, Body & Trim
Kathy Pierce
8 months ago
Our Toyota Camry had damage to the front bumper. I took it to Fix Auto for an estimate, I thought it was a fair price and left the car for repairs. It was agreed that after the bumper repair they would deliver the car to a shop down the street for window tinting and detailing.I was surprised to receive a text message informing me they had begun repairs, not expecting to hear anything until the car was ready to be picked up.I was immediately informed about further damage that was found and given a revised estimate. I continued to receive updates on the status of the repair and eventual delivery for tinting and detailing.The work was perfect, took less time than expected and the bill was the same as the estimate. I couldn't be more pleased.
Logan C. Burdine
a week ago
Beyond impressed with the work done by Fix Auto on my car!
Robert Allen
a year ago
Fix Auto was fantastic. They repaired my car after a collision with a deer, working with my insurance, and doing additional work beyond the insured repair. They came in under estimate and finished ahead of schedule. The repair looks great, I couldn t be happier with their service.Service: Body & TrimService: Body & Trim
Marilyn Schaefer
9 months ago
Staff was friendly & very helpful in a stressful situation. We were kept aware of everything in a timely manner. IMy husband & I were very impressed and satisfied with the job from beginning to end. Would recommend everyone use this companyServices: Painting, Body & TrimServices: Painting, Body & Trim
MTB R3
a year ago
I had such an amazing experience with FIX! They worked me in right away to replace the driver door mirror and had it done in less than 30 minutes! Such nice people and a great shop! 10/10 would recommend!Service: Body & TrimService: Body & Trim
Ashley Almas
8 months ago
Chose Fix Auto to do some repairs and I highly recommend! They gave my car back cleaner and nicer than when I brought it. I truly appreciate the updates through text!
Jay Bea
9 months ago
Wow, what an overall awful experience. Not only did they take more than three times as long as they estimated, it was shoddy work.The paint did not match, the lines in the fender/bumper were not level.I would definitely NOT recommend.
Daniel Tanner
10 months ago
Fix Auto was quick and super convenient. I really appreciated their consistent communication with me through the process, and after the repairs my car looked better than new!Service: Body & TrimService: Body & Trim
Heather Fernandez
a year ago
I don't even know where to start. I wish all experiences with any other company could go as well as ours did with fix auto. Every single employee was helpful and nice. We got updates with every step they took to get our vehicle back to normal. Getting our vehicle back detailed was a very nice surprise as well.Hands down, a great experience!Services: Painting, Body & Trim
Dita Louise
2 years ago
Excellent company. Excellent customer service. My car looked brand new again and drove like a dream which was my biggest concern as our vehicle had hit standing water on the highway and careened off plowing intensely through the median and really messed up the suspension and drivability. Very impressed with the repair in every way. You should absolutely take your vehicle to Fix Auto. This is a local family owned business. All thumbs up !!!Services: Steering & suspension repair, Painting, Body & Trim
brady mcguire
a year ago
FixAuto assisted us with assessing the damage to our vehicle after we were in an auto accident near Hood River. Even though we lived 3 hours away, I felt well connected to the situation. Brooklyn did a great job keeping me posted on the status of the appraisal and on assisting us with getting our possessions out of our vehicle. Overall, the estimate happened in a timely manner and was fair. If I lived in the area, I would definitely use their services again.
Danny Katona
2 years ago
My experience was excellent! They got my vehicle in right away and got the repairs done super fast! Really happy that they communicated with me during the whole process and my truck was also done when they said it was going to be done. They really have a great team working there and I would highly recommend them to anyone, and most importantly my truck looks awesome again! Thanks!Services: Painting, Body & Trim
Vicki Wolf
a year ago
Repaired front bumper, headlight, left panel. Plus all disassemble and reassemble. Painted and clear coat. They did a wonderful job, Tom battled the insurance company to get them to be responsible for all repairs. Thank you! Office staff very friendly and capable.
Todd Wingfield
10 months ago
This was the most awsome experience I have ever had at an auto body shop. They did a great job and very friendly and professional. I would totally recommend them to everyone! Services: Painting, Body & TrimServices: Painting, Body & Trim