American Pride Transmission and Diesel

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  82Version
4 days ago
I called to make an appointment. I was greeted with just a, "hello"? I didn't know if I had dialed a wrong number. I said, I was calling to make an appointment and was rudely responded to with, "ok....for what"? Well probably a mechanic. What else? Have never dealt with these people, and never will. About as rude and unprofessional as it gets. And judging by other reviews and what they say on their own website, basically threatening people, I wouldn't recommend anyone going near this shop.

  Zachary Kowing
2 months ago
This shop fixed a major screw-up from another shop. The shop owner was extremely professional and did not bash the previous shop for the terrible job they did, but pointed out where they fell short in addressing the underlying problem with our truck. After fixed, there was a very minor oil leak and they rushed me in to get it addressed and didn't charge for the leak repair.From beginning to end, they were professional, honest, and very thorough. I've had many bad experiences at other shops in the past and I can very confidently say that American Pride does it right! I'd recommend them ten out of ten times.

  Aaron Harding
4 months ago
I am very happy with my experience with American Pride! A job well done quickly and at a very fair price! Thank you very much! I ll be back for any transmission service work I need in the future.BTW they are busy because they are good. Beware of the shop that can get you right in.

  Christina TnT Tsutsui-Tharp
2 years ago
I very rarely leave negative reviews but this was beyond irritating.I had an appt booked just over 2 weeks out and Monday. I drove in from east of Prineville with my husband following me they told me they wouldn't actually be able to get to my vehicle in the stated timeframe due to being down a mechanic.They said I could leave the car for 5 extra days and it would get done or bring it back in 5 days.Due to needing a rental car while mine was being repaired I didn't want the cost for 5 extra days (9 total). Thankfully I was able to cancel my car rental 20 minutes before pickup without a charge!I let the lady at the desk know I wasn't leaving my car and as I was pulling out the guy comes to ask me if I would be back on the following week?I let him know had they better communicated with me in advance maybe I would have come back but it was quite inconvenient to come in from Prineville, have my husband follow me to take me to get my rental and no one notify me that they couldn't honor my appt I made over 2 weeks prior.He got snippy at me saying it's not like he could control when someone's family died. Almost trying to make me feel guilty for being upset. I gave my condolences and explained he could have notifed me through. He proceeded to tell me that he'd only found out on Friday.... 3 days prior, and his snide response was... he doesn't work on the weekend.I'm not heartless, I do feel for the person who lost a family member.Business should have been handled differently to account for the tragedy and lack of staff.

  Robert M
a year ago
APT has reliable, experienced, trusting and caring employees. These types of local businesses are where the heart from Americans comes from. Next time you have to find a specialist, look no further. American Pride Transmission, it's in the name.

  Timothy Cook
3 years ago
Very quick work, fairly priced. Got my truck back way sooner than I expected and the trans shifts perfectly now. I could tell the owner has tons of experience with auto transmissions.

  Mike Mc
2 years ago
Extremely unprofessional and very rude! When I dropped my transmission off he said it would be one week, when I called two weeks later to get a status update he told me it would be at least another week and if I did not like it I could come pick my transmission up. When I showed up to pick up my transmission it was obvious he had left it sitting in the rain, then he threatened to beat me up. Would NEVER recommend.Service: Transmission

  Amara June Williams
3 years ago
Incredibly unprofessional and difficult to work with. There are better local places for a rebuilt transmission, and they d probably not deliver it to your mechanic absolutely filthy then demand you pay to clean the oil out of the back of the car they delivered it in. Honestly.Service: TransmissionService: Transmission

  Greg Voorhees
a year ago
These people were very professional and pleasant. I even got a ride home. I will recommend them to friends and family.

  Laura Sparrell
a year ago
Great service, good people and they are very generous! I highly recommend them.Service: TransmissionService: Transmission

  Jayred Nickols
a year ago
Great deal for oil changes, booked out a bit, but totally worth the wait!

  jana mattson
3 months ago
Do great work at great prices

  William Castle
2 years ago
Great pricing and quick turn around on rebuilding my transmission. Truck feels great.Service: TransmissionService: Transmission

  Josh Edick
4 years ago
Great Work, Quick Turnaround, and Very Fair With Pricing. Definitely Will Have More Work Done.

  Mark Mischke
2 years ago
Great help an instructions I'll be bringing my transmission into them for rebuilding... thankyou team american pride...

  Melissa Thomforde
3 years ago
Honest and great work had our truck back by the end of the day.

  Xlnt Automotive
6 months ago
thanks for all you doService: TransmissionService: Transmission